When I arrived the front desk agent was very nice. The airport sent my luggage to another city so I was not having the best day but when I checked-in at the hotel, the agent told me that my room was upgraded. I didnt know what to expect but the room was great! The agent gave me toiletries for my stay at the hotel. My day turned around because of the great customer service provided during my stay. The room was spacious, clean, and comfortable.

I have no complaints or concerns at this time. My stay at the hotel was great. Thank you for making my trip worth it.

location felt very safe, lobby was gorgeous and rooms were very clean and comfortable. Exceeded expectations as being one of the more affordable hotels in the area... would book again if ever returned to the area.

Parking was limited even though we paid for it. we were going to head out after we got back to the hotel late via uber and when we went to move our car there were three cars that started speeding towards our spot, we chose not to leave fearing not having a spot when we returned, if we have to pay for parking we should be guaranteed a spot, this was my only gripe.

Hotel was clean and new. Beds were comfy. Water pressure was intense on the 3rd floor.

Requested early check in when I booked. When I arrived, the front desk said it would cost an extra $50. I explained I'd stayed at Hiltons many times in the past and never had to pay a fee like this, and she responded "well, this hotel does things a little differently than other Hiltons." I ended up running errands and sitting in the lobby since I was turned off by her attitude and the fact that this fee was not disclosed up front or on their website. Parking was $15/day, and this is not an inner city location. Hotel is adjacent to a major hospital, so some emergency vehicle noise.

Location. Price and value for the money. Heated pool. Restaurant on site. Most rates include full breakfast. Breakfast is very good. Hotel is very clean.

Failure to disclose the additional amount they withhold for incidentals. Most hotels disclose a dollar amount they withhold in their booking page usually under "policies" or somewhere similar. That information is not provided here and is not on the Hilton app either. So the guest doesn’t find out until they check-in. Very deceptive on Hilton’s part.

The set up of our room and the spaciousness of the living room and bathroom were very much appreciated while 4 people got ready for a wedding.

We tried repeatedly to contact room service in the morning and no one answered. The second day, we tried calling several times around Noon to order lunch and no one answered. Finally, guest services answered at 12:47 and said that they were closed already; which they were supposed to be open until 1:00. The restaurant (Only available food on site) closes at 1:00 and doesn't reopen until 4. We ended up having to Uber Eats. Also, some of the pillow cases were stained and ripped. They should really be thrown out when they look that way.

Everything! Facility Beautiful, Very Clean, sanitizer and wipes available at stations. Staff absolutely the Best! Very Kind and helpful. Restaurant in hotel was Wonderful, food was Amazing!! Best wings ever! Rooms Very clean, Comfortable, Cool, Nice TV, Spacious bathroom/shower, LOVED the magnified mirror, Nice safe in closet-easy to use, plugs where needed. Pool was big and very nice including jacuzzi, nice bathroom outside of building. Starbucks and self-checkout store was a huge hit.

Maybe the pay to park, but not too bad at $15 per day.

WHAT breakfast?? We were not made aware of ANY breakfast. Location for us was excellent as we were there for medical treatment and it is adjacent to the hospital.

Being told there was a $15/day fee for parking. Also, the cupboard containing the fridge was awkward as the door of the fridge was attached to the wrong side. Easy fix for maintenance. Also, our deadbolt lock was misaligned so didn't work. Also probable easy fix. I told front desk at check out.

The cleanliness and Fresh smell in the lobby and passage ways

The tables on the outside weren’t being cleaned regularly. No bottled water was not in the refrigerator upon arrival. I was not able to adjust the shower flow.

clean clean clean clean clean! from sun up till sun down I saw a hotel employee on every floor in the building cleaning, keeping the place tidy. the bartender was great the guest were great. the pool looked lovely but I didn’t have time. (keep the pool open until 12am) I definitely am gonna be a Hilton honorary.

pool closes at 10 pm

We liked the position and the park like surroundings

The room was not well maintained and we had to change room because the doors were falling off the cupboards and could not close. The second room was not much better. The staff we interacted with could hardly speak English which is the official language.