considering the time of the year it was a good deal.

rooms get serviced every three days

breakfast was ok. Make your own toast, waffle, etc. Nothing exceptional but adequate. Bed was comfortable and overall the hotel was clean. Coffeemaker was just ok so we got coffee downstairs. Shower had great water pressure, the best I've had anywhere.

The pool furniture was awful. Almost 99% of the chairs had straps missing. The pool was ice cold. For what you pay, they should have proper pool furniture and the pool should be heated. Was not very happy about that. There was also a big leak around the pool pipes in the back which was 'fixed' the next day but it was just wasting water.

Upon check in I was told that my reservation was cancelled due to Insufficient funds but when I reserved the room it says that I would pay when I get there I told her that I put money on the card after reservation to pay once I get there there was a young lady in training with a supervisor so after I gave her my infinite and swiped my card she said that they were having issues with the card machine and that because my card didn’t have a chip I had to manually enter my card info after I did and everything was good we went to th room and changed clothes and left @ about midnight I checked my phone and noticed that I had a couple missed calls so I called them to see what was needed I was told that my card didn’t go through so I immediately called the bank and checked all recent transactions and it showed that the amount was taken off by the hotel so then I called back and they said that the money didn’t go through on their end and I was saying that the money has been taken off the card and we went back and forth for at least an hour to the point that it totally ruined my family night and the trip because I was told that the money didn’t go through but yet the money was no longer available on my card I have stayed at this hotel plenty of times and never encountered bad customer service until this visit and I was really disappointed I would never recommend this hotel

Front desk Customer service

The couch in the living area is very uncomfortable, impossible to sleep on for an extra person. In addition to the uncomfortable ness, there was no extra bedding found for the couch in the closet. Only a thick winter cover was found. No bedsheets, no pillowcase. The room we were given first, the A/C didn't work properly. The room was too hot 🔥 in a florida climate. The management was very kind and moved us to another room.

Very nice, quiet, clean, breakfast area was very spacious and breakfast options were really good and many to choose from- they had grits (to die for :-)), close to interstate and fairgrounds, super large and very spacious rooms, beds were very comfortable. I enjoyed my stay their with my family.

Everything was great! Even parking was close to front door and convenient.

It was clean and the breakfast was good.

We came for a concert. The facility provided a ride to the casino but not to the concert. The Van was just sitting there and we inquired and were told it only transports to the Casino.

staff was always friendly and helpful. I wanted a hot tea for my travel mug , breakfast was not ready yet but the nice woman getting everything ready took the time to fill my cup with hot water . I thought that was really nice that she went out of her way for me

nothing

Very nice room- clean and comfortable. The room had a couch. Nice bonus! Great shower- rare for any hotel. Coffee maker.

Location was not great, but that resulted in a lower price.

Great location for the things we wanted to do. it was very clean, very comfortable, and terrific staff. The woman handling the breakfast was constantly cleaning and when I spilled my juice was right on it with mop and all. This place I would give more than a ten!

Absolutely nothing - it was perfect!

It was an excellent location and the rooms were very large. Beds and pillows very comfortable.

There was no one at the front desk when I arrived or when I left. I had to wait some time to get checked in. We also did not have cold water in our shower - just very hot so we had to stand at the back of the shower and just wet a washcloth. I wanted to let the front desk know but there was no one there when I when to check out.