Quality Inn & Suites Mount Chalet

It was easy to get to, check-in was easy. Staff were very welcoming. Rooms look like they’ve been recently remodeled. It was close walking distance to great restaurants. It’s just a great location and the price was good.

Ice machine was out of order. Ice was available but you had to walk a little bit to get to it. If I was going to nit pick, a less firm mattress. After our 2nd night I slept fine, it was just so much firmer than we like. They might think about some type of doormat? It had been raining and I just hated stepping onto that carpet with my wet, dirty feet.

The room was clean and the bed comfortable. The staff was professional. I like that the hotel sits away from the road.

I was very happy that as a woman traveling alone, I was given a room on the second floor. However I didn't like being the door at the top of the stairs. I didn't realize what a problem it was until I wanted to sleep with people going up and down the stairs. Not really the hotel's fault, but if it happens again, I will see if I can get a different room. Everything else was fine.

Very clean hotel. Amazing location, very convenient to other places like Walmart, restaurants, and all the fishing sites we wanted to visit.

Staff could have been friendlier. We didn’t have cleanings in between our stays. So therefore we had to request towels and toilet paper. Didn’t like that we were split up. One in back of building other in front. Staff were caught looking through windows while my family was sitting in their room.

This hotel is in a great location with lots of outdoor activities within a short drive. Our family drove up from Florida to see snow and it didn't disappoint. We liked that it was not right on the main road with several hills for sledding.

Being a hotel you wouldn't think it would lose power, but given the storm we experienced, the power did go out but only for a few hours. The breakfast was less than desirable but given the situation we understood.

I was surprised at the nice quality of the renovation here. Bathroom was new ish. Tub, shower, sinks, towels, toilet, all new. Beds were comfortable. Personable manager on sight at check-in. I left my pillow and they returned it to me for just postage. Yea!

Breakfast is Spartan. Continental. Cramped area. We went back to the room. The hotel is an old style, with doors opening to the out outside, so not as safe or private as being inside a building. However, I knew that when I booked.

The location was perfect. The breakfast was more than I expected. I travel a lot and I must say the breakfast was one of the best I've had. The staff was so friendly , especially the manager. He was always Johnny on the spot. I can only give him my upmost praise!

Leaving ----could have enjoyed a few more days....hope to return

the hotel location was good - right off of highway 441 - easy to find. The hotel site was clean. The hotel front desk person was helpful in providing us with a sheet listing all of the decent places to eat that were within a 5 minute drive of the hotel. The room was clean with no odors of any kind, the bed was comfortable and both the refrigerator and ac unit worked ok with no problems. The continental breakfast was good even though you had to take the food items back to your room due to the ongoing covid restrictions. The hotel staff was friendly and seemed to take care of business properly.

The bathroom sink drain drained slowly - otherwise than that there were no other problems

This facility was clean, great location, friendly staff, delightful breakfast, and good price.

The water in the shower wouldn’t stay close to one temperature. It would scald you and then go to very cold. Also, the heater/ac unit didn’t work well.

Super clean and good location. I was most impressed with the employees. The woman that checked me in was very friendly and helpful. After we checked out, I received a call letting me know we had left a hat and sunglasses in the room and that they would be at the front desk to pick up. This is awesome customer service!

Very convenient location very clean Very comfortable bad and pillows. I will definitely stay here again.

The curtain has a gap that can't be closed