Tamara was wonderful, helped me through a crisis with my car door lock getting jammed and my car key getting bent. This triggered my anti theft alarm going off and I couldn’t start the car. Was stranded and nearly had to have the car towed, but after several hours I finally got the bent key to turn on the ignition and I was able to depart.

The crisis caused by my door lock getting stuck. But nothing wrong with the hotel, it met expectations. As mentioned above, Tamara was awesome and went above and beyond to help me with my car crisis.

Very Nice clean garden tub room with comfortable king bed. The Tile around garden tub needs to be extended to the entire room as carpet around bed had a moldy odor. Shower had good water pressure and plently of hot water. Location was quiet after 9pm with no noisy truck traffic. The Check out Gal was very nice to talk to and informative about local events. The Toccoa Falls and the college campus was pleasant to visit nearby.

Just the carpet odor. All hotels and motels need to eliminate carpet in rooms for hygienic purposes.

Staff was very friendly and helpful. Since it was a budget friendly hotel I was pleasantly surprised how clean and large the rooms are. The beds were comfy and the pillows were great. The furnishings and bath fixtures were newer. They allow pets with a fee and were very sweet to our dogs. I would definitely stay here again.

Was hard to find a negative. The bathroom sink is showing wear and the bathroom door had some spots that appeared rusted. The location is a little out of the way, not near restaurants and such but not to far to get to those things. Nice and quiet.

The sweet lady running the front desk at our arrival”Kim” I believe was her name was an absolute delight! She was so incredibly sweet to my family and ensured that we were comfortable and taken care of! Also, we were in walking distance of Puerto Nuevo Restaurant that was amazing! Huge portions, friendly service, and an amazing Paradise Margarita!

We wouldn’t change anything.

First off the customer service here is outstanding, southern hospitality at its finest! This hotel is near just about anything you need to get to in toccoa, specifically for us it was the falls for a wedding and we were the closest ones to it. I thought the breakfast may have been limited but there was still good choices from waffles, cereal, bagels, juice & coffee. I would definitely stay here again.

If there’s anything that comes to mind with dislikes it would be that this hotel is a bit more outdated then we had expected however it covered everything we needed with the best hospitality we have ever received!

We are in our 70’s. My husband is presently disabled and needs hip replacement. So all the lifting is left up to me. There were no valet carts available to suit our needs. It took 4 trips to get our stuff into the room with the one small dolly provided. It was spouses’s 50th high school reunion. Please consider a way to provide the standard valet carts. It was very hard even though I’m a healthy 72 year old. Thank you for your consideration of the above.

Location and friendliness of staff

Husband has a "slight" coffee addiction and stated that he wished the room had a coffee maker... he survived until coffee was made in the lobby (at 6am) and I think that a little less access to coffee is not a bad thing for him haha

Location is quiet and the room was clean. The breakfast provides multiple options - grits, cereal, waffles, Bagels, fruit, and juices/milk/coffee. Local food is available within minutes of location. I like that all rooms are accessed from inside the building. Hotel staff is courteous, helpful, and even offered to help me bring in luggage. Of course you’ll hears people in the halls during check in/out times, but it overall it is quiet and the best place to stay when you are in Toccoa.

we attended a wedding at Toccoa falls so this was so convenient for our family traveling out of state. it was within our budget and didn’t break the bank but provided so much. the breakfast was phenomenal! bagels, waffles, muffins, all kinds of cereals, and such. the staff was always so polite and helpful with anything we needed. we would definitely stay here again if we are ever in the area again.

although some things are a little older it was all clean and comfortable. you just can’t put a price on great workers that make you feel welcome and a wonderful atmosphere. there isn’t anything negative I’d say about this property.

very spacious and clean room with a huge hot tub big enough for more than two people. very comfortable beds.

the “Mountain View” was non-existent. there was an extremely bright light right outside the window and it was impossible to keep the curtains perfectly closed because the AC unit is directly below the curtains, constantly blowing them open most of the night.