Holiday Inn Express & Suites - Milledgeville, an IHG Hotel

Hotel was exceptionally clean, always saw workers sanitizing all common areas. Cleaning crew was so friendly and always made sure I had enough clean towels and washcloths. Beds we’re very comfortable and nice hot water for showering. Great place to stay when I’m in town.

As I mentioned everything was stellar just a few things at the breakfast… each day o asked the cooking staff if their would be oatmeal and she said yes but only packets were provided…. Butter was kept in fridge therefore couldn’t spread on toast… toaster caught fire while my mom was making her toast… never replaced with an option during my stay and DeCafe coffe urn didn’t stay hot…. When I asked about it the young lady said I know… my question is too that if you know why can’t it be replaced with a new one.

The location was convenient. The breakfast was substantial, tempting, looked clean and the dining area was clean and well-attended. As a whole, the property was clean and well-maintained. Housekeepers worked hard and well with only one exception below.

When we arrived, there were black shoe marks on the base of the shower near the floor and some type liquid stain on the floor in front of the commode. These are small things that undermined my perception that the bathroom was as clean as it otherwise looked. I just wiped them up myself and when I later saw how hard the housekeepers worked, I had a lot of respect for them. So, I am mentioning this FOR their good and hoping it will be used to support them rather than it be used against them. Hope this helps.

I loved the room aside from the smell. It was spacious with lots of room and very nice. I enjoyed the pool and also the breakfast bar was very good with a variety of choices. My son also took advantage of the laundry room as he works out of town and needed to wash everything in his suitcase.

I didn't like the smell in our room. The odor of cleaning products was so strong that it would almost take your breath. I have breathing issues and had a hard time sleeping. I stayed out of the room as much as possible. I would suggest that they try to get some unscented products for customers with COPD or other issues.

clean, spacious. Very good staff. Friendly, very accommodating. Check in and Check out we’re very easy. Rooms nicely decorated and specious. Very good location!

parking not large enough to comfortably accommodate a large number of guests. Parking near the entrance for check in small. Got no wash cloths for last day of stay. Did not notice until morning of checkout. Was clearly a mistakable oversight. Elevator doors open and close too quickly! Barely gives enough time to enter with luggage! However, these things had only minimal bearing on my overall stay .

I love the fact that this hotel was extremely clean. The staff was amazing. There’s a ihop beside the hotel no need to go there for breakfast. The breakfast at the hotel is excellent. The only issue I had was when you first walk in the room it had a small smell but once we turn the air on the smell goes away and also I mentioned to the staff and they were willing to come check it out but I told them I’ll be okay. I just wanted them to be aware.

The staff was friendly and always greeted you when you walked in or out. The rooms, halls , and lobby were clean and organized. I even enjoyed the bed. I thought it was comfortable. There was breakfast options. Check in and out was quick and simple.

WiFi was a bit spotty from time to time. The side door wouldn't open with my key when I tried.

Great location, very comfortable beds. The staff is very helpful and nice. This is our second stay at this one. Would stay again. The room is big, and the bathroom had the bottles on the wall with a dove, body wash and shampoo, and conditioner.

Clean, comfortable, pleasant room.

The breakfast was meh. But that’s not really different than other continental breakfasts. Although one day they had out of site biscuits and gravy. Yum!

Room,furnishings, bed were comfortable Excellent location Friendly staff Enjoyed fridge and microwave

Breakfast not so great-- too much processed foods Serve bacon next time Offer coffee and juice throughout the day along with fresh baked cookies

Jasmin at the front desk, AMAZING! The house keepers, AMAZING! The entire staff at the front desk always polite and smiling! Jasmin had my heart when I lost my license and couldn’t find the hotel—she was the calm to my storm—went above and beyond to help and make me see the positives!

The constant fan running in the bathroom when the light was out—could’ve been me not knowing how to turn it off.