Probably one of the best hotels I've ever stayed in! It was super clean, the staff was very attentive and really went out of their way! Miss Ke at the front desk was absolutely amazing and has the best personality, the bartender was equally amazing and offered many suggestions, the third shift front desk person was also extremely helpful and made sure we got everything out of our stay. Housekeeping in general was always on the move and super friendly. The entire staff has a great vibe together and it's quite contagious. We smiled our entire stay!

The pool is down for maintenance at the moment but the hotel gives you vouchers to use the pool at a facility very near by! Never had anybody offer that when their pool is down so still a plus in our book!

Great friendly staff in the reception, pool and gym were awesome. Also good breakfast buffet, not many options but good to keep you full for a conference. Also the best part is the shuttle service that the hotel provides :)

Location was boring though, Burr Bridge has not much to do ;) It was very hot when we visited Chicago!

loved the rooms, they were very nice looking and clean and the beds were very comfortable and the breakfast was good and loved the friendly and respectful staff

Although it was very clean and the facility was very well kept they do need to get a handle on the mice problem around the grounds of the building

Good location. Easy to access off main highway/interstate. spacious.

At first, I was concerned about the room because it was on the side of a main busy road which would be noisy. But the desk clerk was very accommodating and relocated. My sister and I to the back of the building and it was wonderfully quiet.

Friendly staff and the room was very nice

The room had pretzels on the floor that was from a previous persons stay. I was there to relax but couldn't due to the guest being put right next to me, they were talking so loud! From 3 to 6am . I do wish I had a microwave inside the room... just wish it would have been a little quieter

We were able to get adjoining rooms, which was our priority. The rooms were clean and comfortable. The fitness center was pretty well equipped and open 24 hours which was nice. It was convenient to things that we needed.

Breakfast was not included in the room rate, which was disappointing. It cost $13 per person, including children so we opted to go elsewhere. There was significant road noise from the interstate.

The rooms were clean and comfortable.

When I booked this hotel I was expecting to have a complimentary breakfast. Waking up in the hotel the next morning I found out my room didn't qualify for the complimentary breakfast. I was very disappointed.

Nice comfy room. The bar restaurant is really good. Great BBQ bacon cheeseburger and wings. Great service. 3 minutes away is the nice outdoor mall area and 3 minutes the other way is the famous Chicken Basket restaurant. I will stay here again when business calls.

Some of the most comfortable beds I’ve ever slept on in a hotel. The pool was in good condition and the breakfast buffet was nice.

The location was right next to the freeway and we had to drive to get to restaurants.

Friendly staff and clean room - not to big so easy to find way around. Due to Booking.com error where asked fot twin room but got a double they compensated by giving us free breakfast vouchers. Swimming pool was nice but water was cold.

Not a heated swimming pool. Internet was intermittent at rooms in back of hotel.