Holiday Inn Express & Suites Cincinnati Riverfront, an IHG Hotel

Rooms were nice and comfortable. Breakfast buffet was great! Staff were all very friendly and helpful!

The exit off the interstate was dicey. There were 2 major accidents at the exit. Lots of accident debris (glass) on exit. Had to call out for food delivery! No restaurants nearby or on site. There were2 restaurants that delivered were reasonably priced with a variety of food items to choose from. We traveled to Cincinnati to go to the zoo. Wanted to stay as close as possible to it as possible. There was a closer Holiday Inn but for some reason, when we made our reservations we were directed to this property.

Breakfast

air conditioning unit in 212 very noisy and towel bar broken; Second floor overall extreme!y noisy during our stay with loud tvs, slamming doors, yelling and hollering which is due to guests I realize not hotel, but did impact 2 of our nights. Rooms need more sound proofing I guess. We had a fellow wandering the hall and yelling a part of night about needing a pillow....I suppose drunk or high, loud tv in 210 until after midnight, as well as door slamming, many loud banging noises and such all over the second floor.

Breakfast was good. The room was clean. I enjoyed my stay. The elevators worked well. I have stayed there three different times recently and the evening staff and the front desk are definitely more friendly that the morning front desk staff.

The breakfast attendant needed to be more visible than in the back. I had to ask for the coffee to be refilled. Other guest had to ask for items that had been depleted. The room needs more than one trash can. It is inconvenient and when full, the trash falls to the floor. The rooms are a little dated but clean. There was a lady who appeared to be in charge of the housekeeping crew. She and three other employees sat and ate breakfast, went for 2-3 refills, not all business conversations, and were there the 45 minutes I was there and did not appear to be leaving soon.

This is a nice and clean hotel. Very friendly staff, we asked for a few extra towels for the pool and they got us the towels immediately. The pool is clean and nicely kept. The beds are nice and firm. The breakfast was great and there are many options to choose from. I loved everything about my stay here!

I got the king room with river view. Stayed on the 5th floor, it wasn’t high enough the see the river but you had a great view of the Cincinnati skyline.

I liked the hotel's convenience to downtown Cincinnati; the cleanliness of our room (and the building as a whole); the friendliness and helpfulness of the staff, as well as their willingness to put up with my silly sense of humor and bad jokes! Breakfast offered lots of options and everything tasted great!

The only thing I can think of is that it would be great if the shuttle stopped at the hotel.

We stayed February 18th we arrived around 1:00 PM. The lady who was working the front desk was excellent. She answered all of our questions .She was warm, pleasant and a great help. She is a wonderful representative for Holiday Inn. Also a maid was also helpful, friendly and pleasant. They are the reason we plan on staying there next the we are in Covington. You are lucky to have these two Ladies at you Holiday Inn

Everything was good

Modern, clean hotel with quiet, comfortable rooms. Very friendly staff. Front desk people were helpful about features of the facilities and information regarding attractions in the vicinity. Breakfast choices were abundant with something for everyone plus the servers were cheerful and friendly. Housekeeping staff friendly and accommodating of requests. We chose this hotel because of its proximity to the Reds ballpark (attended 3 games) plus a short drive to the Ark Encounter.

Nothing

Nice, clean property. Staff was nice and accommodating. Pool area was nice and clean. Suite was very spacious and clean. Location was perfect for the activities we had planned in Covington & Newport Ky and Cincinnati.

The location of the property is somewhat river side but there is a high wall around the parking lot that hides the any view of the surrounding river view. We stayed on the 3 rd floor and was not able to really enjoy and river view. we still had a great stay but would loved to have seen more of the advertised Riverfront views.

The staff and facilities were excellent, the bed comfortable (not too hard, not too soft), and everything went smoothly.

The eggs were horrendous (burned and tasted of chemicals) and the sausages were dry/singed both days we ate breakfast there. Their cook needs to be taught how to cook sausage and eggs correctly. All the other food was wonderful, though, so overall it was fine, I was just prefer eggs for breakfast and was disappointed about it.

Breakfast. Beds and pillows were very comfortable. Very friendly staff.

Limited space in room for clothing. Chair at desk was stuck in low position. That same chair was so sticky and disgusting, I had to cover it with a bath towel before being able to use it. The property is listed as a riverfront hotel. It is most definitely not on the riverfront.