We were shuttled to and from the Fair/Expo Center which was very helpful so we did not have to pay for parking or find a parking space. All of the staff at the hotel were extremely nice and accommodating.

It would be nice to have other breakfast options near by or a free continental breakfast instead of an expensive buffet. we don’t eat a large breakfast so it wouldn’t be worth us buying. I had to drive through that terrible traffic on 264 to go get breakfast.

the best place to stay in Louisville. you can’t beat the price most times unless it’s peak times…but the staff is absolutely THE best part of this hotel. i stay here a lot for work. they are always accommodating and friendly. I tell everyone about this place. They accommodated us well this night when we had a group of people. Candise who works the front desk has the best personality and I am glad when I see a familiar face when I check in! she truly deserves a raise!

check in was lengthy, one of our rooms was not read when we got there which was after check in time but Candise, who is ALWAYS the best at what she does, got it taken care of for me right away. After that it was a breeze and off we went.

At first when my wife came back from checking us out and showed me the receipt for 2 days as $713.00 and said shouldn't we have gotten some sort of group rate. I went to ask if a mistake was made and our bill was readjusted to to a ridiculous $360.00, but better than what it was. We were in town for the Combat Veterans Motorcycle Association National Convention.

The restaurant wasn't very good at all.

close to our concert venue and the stay was Amazing.

the manager (short curly hair) told me she added my reward member number to my stay & emailed me a receipt but she did neither. she also acted like it was a problem to add my reward # because I booked through a 3rd party.

location! can walk to expo center and even to Churchill Downs as well as a few restaurants

would be good to have some type of food for off hours. lots of hotels now have a freezer case of microwaveable foods.

close to my purpose for being in Louisville.

we had a refrigerator that did not work. they did not replace it. they wanted us to move rooms. we had already unpacked after traveling 4 days. I did not want to repack. I requested a discount. there was none.

location, shuttle, Terese (front desk)

first room had a really uncomfortable bed but they resolved the issue quickly and moved us into a nicer room. wish the pool had a hot tub.

Nice hotel, OK location

The front desk emp were not sociable at all, handed us the room card did not speck to us other than asking our name, no one was at the desk in the evening to help

super clean and nice rooms!

the breakfast was very poor quality and not enough workers to keep up with the food. everything was out when my husband and I went. even the batter for waffles.

The location was perfect. It is within 1/2 mile of the Kentucky State Fair. We ate breakfast and one dinner at the restaurant and the food was delicious. The staff was very friendly. We will definitely stay here again.