Caroline, Coley and others made us feel like family. We live near the hotel and had to stay while we had remodeling done on our house. We chose this location for the best value and the best reviews. We chose the executive suite that has the kitchen and it was perfect for preparing for school for our 16yo. It was listed as the Accessible suite. It was very spacious, which was great with 3 people in the room. We had to extend our stay longer than we expected, the staff made everything so easy. We had access to a very nice washer and dryer and an indoor pool. The pool was a bit cold, but they are working to correct that. This is a brand new facility, but it is designed to feel like home with warm tones and wood trim. The bed sheets are so soft. It was a pillow top bed, but still pretty firm. The window had remote control blinds which was very nice. Also, there were 2 refrigerators a conduction 2 burner cooktop, kitchen sink, dishes, pot, pan and utensils. Separated from that was the coffee bar area with the other fridge. They clean your room every 3rd day unless you request daily cleaning, but are always accommodating if you need extra towels or other items. This is not the place to come for the view, but if you want beautiful scenery, you are less than a mile from Restoration Park, which you will see photos of in the room. This location has the very best access to the interstate, or if you want to head into town, you can avoid the interstate and take the main road through West Monroe which is Cypress Street (Hyw 80). A brand new Dennys restaurant is opening next to the hotel and you will have access to many fast food options or you can walk next door and buy what you need at the neighborhood Walmart. Overall, the hotel is clean, quite and pleasant with everything you need, including a built in "family". Enjoyed my stay.

My 2 favorite things were the kindness of Caroline who works the morning shift, and the layout of the room we stayed in. After a few days, it was like going home.

it was right off of I-20 and much much more

Floors needed carpet on them in the rooms! You can hear people above and Im sure people under us could hear us too!

Location was great! Def a decent place to stay and will stay again.

Upon arrival they did not have been booked for 2 nights only 1 when I have reserved 2. That did get taken care of. The smell in the room wasn't the best. The small elevator was to busy for the amount of people needing to use it. There was a bike race or some bike event going on that weekend and lots of kiddos with there bicycles staying that weekend well several were allowed to ride in the building and the ones staying above our room rode majority of the night on the floor making loud noise. Not sure bikes need to be allowed in the hotel But...

very friendly staff. overall clean. felt parking area was safe for my vehicle.

when we arrived there was water or some liquid on the floor in our room and hair on the vanity in the bathroom (many hairs). The workout area was extremely hot and the people working did not know how to adjust it.

The room was really nice. The bed was comfortable which is hard to find in a hotel.

I don't like the all hardwood floors at all, but that is personal preference. The floors were not clean at all??? My white socks were nasty after walking around a little bit.

I stay at many places traveling for work. Some good, most nightmares. This is the cleanest facility I have ever stayed at and I was extremely satisfied with every aspect.

Nothing this place is an absolute gem compared to almost any and all hotels.

Hannah did an awesome job of taking care of me! I left my phone behind in my room I was in. She immediately called to let me know that I left. I really appreciate her for that!

Everything was great! Staff great

friendly staff!! clean and comfortable me and my family slept very good, and we did not want to wake up at all. the only problem that we had was that the pool was very cold but other than that the hotel was comfortable.

the pool was too cold!

the kids loved the pool! The room was huge!

There were some cleanliness issues in my room. I had no linen for my sofa bed. Front desk refused to bring me any even though there were two people (an employee with a trainee) at the desk.

The beds were comfortable and the hotel was close to the interstate.

The floor in the room we stayed in was made of vinyl plank flooring. You could tell that it had not been cleaned; there was small trash and debris on the floor.