Location was great for our needs although you will need a car to get to restaurants. Helpful staff especially the lady at the front desk when we checked in. Breakfast was ok when it wasn’t crowded. Limited shops opened in the mall. Large room tastefully furnished. Fitness center was a good size and fully equipped. There’s a coin laundry.

The elevator can take some time. Walls are thin - we could hear our neighbors voices and kids talking in the hallway.

Rooms had nice big windows , good location, great staff, comfy beds , close to the activities downtown

No microwave or fridge in room, door to bathroom was hard to close and open, ac didn’t work well took a while to get hot or cold would be super hot at night , curtain didn’t close all the way no matter what we did sunlight came in

Dell straightened out the payment snafu without any trouble to me. Greatly appreciated!

There was no cereal though you offered a wide range of options. No restaurant for dinner sadly. Mattress was too soft for me but very clean There was only 1 elevator in front. It traveled to the garage level each time I wanted to go up.

it was a safe haven from a storm and had a bed and ac, so we were happy! the tired but friendly staff was doing their very best to accommodate many local people suddenly out of their homes. The room was clean and comfortable.

Two old elevators were slow, a little tempermental, and unable to handle the volume of guests. the hotel and its main entrance are very tricky to find. maybe it was the stress of the storm, but didn't expect to smell weed in the hallway of this level role of hotel.

The 4th floor room we stayed in had lovely high ceilings and comfortable beds. The staff was friendly and helpful. Loved the shampoo and conditioner in the showers.

Elevators are very old and bathrooms could do with some updating. The included breakfast was not great and the breakfast option next door was overpriced.

Best part was front desk manager David Buckley he was fantastic. Best ever. He was the warmest most wonderful human being that I ever meet. He helped us so much and was always there for us and our needs. He should get a big raise and be manager of his on hotel. Thank you David.

Nothing it was wonderful.

The location and security guard at night

The fact that only one elevator was working. The breakfast could have been a bit different too.

The rooms were beautiful

The breakfast service. It was very small & not at all what I expected for the price

Nice breakfast. More then enough items for Continental breakfast.

There is construction outside of the a hotel. Other then that is nice quite and secure place to stay.

The location of the hotel is beautiful and convenient to I-83, a great spot to stay in if you're wanting to be close to the Round Park or Mt. Washington neighborhoods of Baltimore. There are also wonderful options for walking your dog if you're traveling with pets or taking a morning stroll on your own.

The hotel property is currently under extensive renovation, and it was not clearly marked where to park your car upon arrival.