Location was perfect for visiting JHU. The staff was nice and the room was spacious and super clean. Bed was not huge, but very comfortable.

The room had a somewhat weird design so despite being quite large, much of the space was wasted on elements such as a long corridor. They fitted a queen bad while a king bed could fit. The lighting was weird. Water would get out of the shower despite the shower curtain due to bad design. No place to hang stuff in the bathroom. These are small things, but altogether they give the feeling this hotel could have been better with a little bit of thinking regarding the design.

Spent 3 nights there. Staff was super nice & helpful. Room was nice, bed comfortable. Breakfast is additional cost of $20, a little pricey, food was okay. Close to Hampden neighborhood where we have family, nice walk from the hotel.

The air conditioner/fan was noisy, we turned it off to get a break from the constant drone, and could hear conversations going on in the next room, including a very loud child, so dealt with the air conditioner noise.

The staff - they were what made this an exceptional experience. Yes, the room was immaculate, the bed and pillows comfy and clean, and the AC was turbo-charged, but the kind, helpful, and courteous staff cemented this hotel as the only place I will stay at on future trips to Baltimore. (Also: the hotel restaurant serves delicious and surprising food)

Honestly, nothing. There were none of the little annoyances or inconsistencies that can happen during practically any hotel stay. Everything was delivered exactly as promised

Good location, clean, polite staff, but parking situation is very inconvenient with having to validate tickets, use room key to leave garage, etc., while it’s all glitching and not working, parking system is not well set up

Parking situation

The location ,staff were excellent , specially Bruce and Frei. Frei went above and beyond to make sure our stay was comfortable and memorable. She took care of every member of my family and all the other guests too. What a wonderful experience we had all thanks to her❤️

No water dispenser

Location was good. Parking was included. The front desk staff were very nice.

It was short on amenities for the cost. The wallpaper was coming off in our room. The room was dim and small to average size. There were only two bath towels and no washcloths. Housekeeping made up the room, which we didn't expect, but left our door ajar. Thankfully wewere are at the end of the hall and nothing was taken. The bar and restaurant or an afterthought in the lobby.

I stayed here many times in the past when visiting JHU and STScI which are very close. Compared to previous stays, the place seemed a bit run down. Very few staff, and corridors very gray and dull, giving an atmosphere which was a bit gloomy. Room itself was fine, as expected, parking on site was convenient (underground garage) and place is very close for JHU campus and STScI. So overall pretty good stay.

Decor seemed very old and gray. Could use some cheerful redecoration.

Conveniently located. Great staff.

Everything was a bit worn out (towels, shower curtain, carpet, etc) which wouldn’t really be an issue if it was priced accordingly, but it’s ridiculously overpriced. And the parking charges are highway robbery. Definitely not worth the cost.

The location as its just opposite JHU university .

The cleanliness can be better. The room has some strange odor and to complete one of the days of my stay my room was not been cleant by the house keeping, after spending the whole day out and when we are back tired we find our room the same way it was left.

Very clean. Bed was comfortable. The staff was very friendly and helpful. The breakfast was delicious. I really liked the workout room.

I wish breakfast was included with the room and not a separate fee.