Gateway Hotel & Suites, an Ascend Hotel Collection Member

Clean, comfortable bed, good water pressure and very close to the boardwalk and amusement area.

Tight parking spots and unaccommodating staff- Booking.com has our King Standard Room listed with a microwave but our room didn’t have one (it is a must for us when we travel). We were told that only the Suites have them. They told us that they’ll get one placed in our room but they never did and didn’t even bother calling us back for a follow up. My husband opted not to push for it. However, Booking.com should fix this misleading mistake on your site. Dangerous crosswalk- be very careful when crossing the street heading to and from the boardwalk. Very few cars give in to pedestrians. There’s no traffic light where the crosswalk is so there’s no safety there. You have to gauge the traffic flow on Baltimore and it is a busy street.

We liked everything! The room was nice and clean. The location was great we walked everywhere and didn't have to move the car at all. The staff was so nice and helpful. They had a small coffee pot that made one cup at a time and they supplied the coffee which was the same Starbucks I drink at home. I loved the big shower, the whole bathroom was nice and big. There was a huge closet for clothes and suitcases with an iron and ironing board. The bed was big and vert comfortable I sleep so good which is rare for me. We got in town 3 hrs. early and our room was ready so they let us check in that was a plus. also a very short walk to the boardwalk and beach.

Can't think of anything we didn't like.

The rooms were large and very clean and updated. The beds were very comfortable. A great location to the beach and main part of boardwalk. Check-in/checkout was very quick with a courteous and friendly staff.

The one thing that I would hope the hotel and city of Ocean City would address is the crosswalk leading from the hotel to the beach. Maryland law requires all vehicles stop for pedestrians in the crosswalk. Unfortunately, the drivers don't. It makes for a very dangerous situation. The only way to cross is to walk in the crosswalk. I seen some drivers intentionally accelerate their vehicle to keep people from crossing. There is a very large sign telling the drivers to yield which they ignore. I would suggest that the city put a flashing warning signal at this intersection and enforce the state law before someone gets hurt or killed.

Room was clean. Good size bathroom with a disco light shower head! Bed was comfortable also. And there was a mini fridge and microwave in the room. For a 1 night stay it was perfect! We also loved that we were close to the inlet so we could walk where we needed.

The air conditioning unit was very loud. Also wasn’t very powerful. Started at 68 and had it at 62 to be cool enough to use the blanket. I like to be covered up when I sleep.

the rooms looked like good quality

the pool being on the second floor when it advertised roof pool. and 4ft deep.

Location, ample on site parking, friendly staff, cleanliness

This was our second year in a row staying here. My son and I have been driving down from Buffalo, NY to OC Maryland for 3 years now. The staff is amazing! The facilities are so clean, and the location is great!

The ONLY thing I don't like about the facilities, is the parking lot in back. The spots are too close together and you often have to slowly pull in and out several times to park, or get out of your space.

The room was great! It had just enough room for a twin blow up mattress for our little one we had along. We didn't spend too much time in it since we were at the beach most of the days, but it was nice to come back to and to have a balcony to walk out to. Staff was great! They let us park early in the lot even though we showed up before check in time and let us store our perishables behind the desk.

We had asked (hanged on the door) twice for the Maid service to come by while we were out at the beach to at least vacuum up the sand/tidy up the room, and both of those times no one showed up. Thats the only complaint.

I planned a last minute trip to celebrate our 30-year wedding anniversary. I found the Gateway Hotel on booking.com. It had good ratings (4.5 out of 5) and indicated close proximity to the beach. The parking lot is small-ish, but once parked, everything else was top-notch. The front desk staff were courteous and provided information on nearby restaurants. We had a king sized bed and a great night's sleep. The hotel is about a city block away from the Boardwalk and the beach. Great location, great price, and great service! I'd definitely stay there again.

The parking lot is a little small. When we pulled in, another family was unloading their vehicle and getting around them was a bit of a challenge.

Location! Staff was great! Washer and dryers. Vending machines. Spacious rooms. View of the ocean!

Exercise room had no air conditioning. Dirty towels on the floor. Water bottle empty with dirty cups all over. Trash overflowing with dirty cups. Balcony needs updating. Needs new tables and chairs.