We really liked how the building layout. You parked across the street in a parking ramp that had a enclosed walkway crossing back over the street into the building. You are protected from the weather all the way to the lobby. The breakfast was great because they changed it out every day. Room very nice and comfortable. Had a nice doggie area to take our puppy to.

It’s a very nice building but I felt they didn’t keep the main floors cleaned all the time, but for there defense we had a few snow storms and people track a lot of salt into the lobby and eating area.

Beautiful garden area to sit outside on a nice day. I wish the fire pit was working, but we enjoyed sitting out there even after it had rained. The person working the desk was so kind to bring us towels outside so we could sit down. I wish I had gotten his name. He was a great host and even spoiled our dog with treats. The pool was clean and warm. It was perfect. The room was clean and spacious, and we had a relaxing night. Also, we ate dinner in the restaurant that was in the attached hotel and it was really nice. They have a small menu, but the food was delicious, and service was on point.

Breakfast was lacking. Eggs were powdered. They offer a breakfast buffet for $12 a person also, and I feel that they sort of push for that. We went to Bob Evans instead, which is nearby. We always stop there when we are near one, since we don't have one where we live. Also, parking is $20, which is a little outrageous. But all in all, we would stay there again.

Comfortable rooms and beds. BR was very nice. We had a lot of fun in pool!

We found some evidence of poor vacuuming. It did not appear that all storage was checked as items found from previous occupants. I overheard clerk talking to someone on phone looking for lost item. Thorough checks of all cabinets may have ensured item had been found. Eggs were only protein option at breakfast... it would have been nice to have sausage or bacon! Otherwise, good meal!

Very clean and comfortable

The breakfast buffet was not attended too. Breakfast items were not replenished. I went to the front desk to inquire about bread and orange juice, where the breakfast attendant was chatting. She was not very friendly to me, did go to the kitchen, never fixed the oj dispenser while we were there. Forget about no oj but the water from that machine was running out onto the floor. I will say, the front desk staff, morning and evening, where very friendly and helpful!

The room was spacious and had everything we needed for the weekend! The bed was very comfortable!

One morning we got up early for breakfast; the second morning we went down around 9-9:30. The food options were sparse when we went down later in the morning. We also wish there was more fresh fruit, hard boiled eggs, yogurt, sausage, and scrambled eggs as options (rather than the packaged egg breakfasts which we didn't like the taste of and are overly processed).

Love the location. Easy to get in to from the parking garage. The room was clean and very nice, had more than I needed with the kitchenette.

Everything was great except for a breakfast sandwich I tried one morning that was inedible. The dining area is also very small and two of the mornings there were no places to sit (including the adjacent lobby seating.)

I liked how safe it felt in our rooms. Needing a key to get everywhere is really nice, especially for families. We liked the laid back modern feeling. Very clean and felt high end. Room was very clean, the products available in the shower to use were very nice! Friendly staff, clean lobby. Responsive to calls.

That the Hilton garden comes first in the walk way to the hotel. Especially when you have little ones, sometimes that's quite the trek when you need to run to the car for something or hauling bags back and forth with young ones. Also, I can't count how many times we had to stop our 2 year old from getting her fingers pinched everywhere. Maybe a little too modern for families with young ones.

Would give breakfast a C + . didn't seem to be an attendant nearby monitoring consumption. 2 containers of coffee were the same and they were both out when I came around 8:30. I think just having someone visible at all times even if just a short swing through the dining room. Eggs were luke warm and I probably took the last portion.

See above.

I thought the check in was smooth, the decor was up to date, the staff was friendly and the entire facility was clean and well maintained. I liked that the two hotels were connected and were able to take advantage of the bar/lounge area regardless of the property we were staying. Everything met or exceeded my expectations.

While I appreciate the attached parking garage, and the ease of access, I felt $20 day was high. Since we checked in on Friday and out on Saturday the two-day charge for the facility was kind of outrageous. we were there less than 24 hours.

Affordable, comfortable, trendy decor, safe, close to WMU campus and all downtown Kalamazoo has to offer. I wish this hotel was around when I went to WMU. I remember my parents staying at other hotels in the area when visiting me at school. The other hotels within this price range aren’t as conveniently located, aren’t as clean and new, and don’t feel as safe as this Home2Suites in downtown Kalamazoo!

I didn’t like paying for parking nightly, but it was still very convenient and loved having the skywalk to avoid walking across the street in the rain.