This hotel was clean, quiet and comfortable with perfect location to see everything in the area via a short drive or in some cases just walking. They had a complete expanded breakfast buffet with many other restaurant choices nearby. The view from the room was a wooded area and quiet enough to leave the window open to your private nature area.

I really don't have any complaints as it was a perfect fit for me. I would sure like to see a microwave in all the rooms. If you book a deluxe there is a microwave or you can use the one in the kitchen area on the first floor.

The front desk staff was very courteous, and helpful in getting us information on the area. The entire facility was very clean and well kept. I had read some older reviews critical of this hotel, and want people to know that it is an excellent place to stay. The location is great -- close to Saugatuck, but away from all of the crowds and busyness. It is clean, quiet, and comfortable. We definitely will stay here if we are in the area again. The breakfast was pretty much the same as all of the others on this trip, but really fine.

Nothing negative to report.

Very clean, super comfortable bed and charming alpine layout with the second floor overlooking the first and a few nice gathering spaces tucked into it. A property this size rarely has an indoor pool so was pleasantly surprised. The owner/staff were all very helpful (offered to carry bags to 2nd floor if needed!) found me some plates so I could eat bday cake with daughter. Really personable without being at all intrusive. Gréât expérience!! Varied hot snd cold breakfast options - hard to find at this price point!

My adult daughter was hoping to swimming but the water temp was a bit cold for her (she’s a swimmer so can tolerate cooler than normal temps) Not a big deal for her but might have been for little ones so maybe check ahead. Probably just trying to conserve energy- sustainable » when off-season snd not a full occupancy yet. The decor might not be what many expect in a newer property, but frankly we found that the vintage look and feel of the gathering spaces contributed to the comfortable, homey atmosphere which is charming in a way you don’t often experience. Not cookie-cutter harsh modernist so I guess that’s a plus not a negative unless you prefer a stark very modern look.

The staff was friendly and always available to help. Family staff. They work hard to make a great stay for all. Rooms are very roomy and clean! Pool and Jacuzzi were awesome and clean and always had towels. And noone yelling at you to leave the minute it closes. Hot breakfast always same items 😔 but can't complain OH! Also their TV channels are tremendous!! Lots to watch at night.

Very small breakfast area. Only like 5-6 small tables. Had to wait or eat in the room. But not so bad for me.

Exceeded expectations. Very clean and pleasant facility with nice "lodge" feel. Family operation/great staff. Had ample parking, ample breakfast, and more.

Hot tub heat could be turned up just a bit more. Also was not expecting a sauna, but one was present but under repair; will be super great if that gets repaired. Considering adding a non-dairy milk such as almond or soy would be super super appreciated for food allergies. A really great place in whole though for the value.

The whole experience was so nice from the time we walked into the main entrance. It has a huge fireplace, so cozy. The staff made you feel at home. The room was clean, well maintained. We had a room right by the door, which was conveniently located for the dog to get in and out without inconvenience to other guests. The breakfast was one of the best from a hotel, waffles, sausage gravy, biscuits, eggs, juice, and pastries. All so good.

Nothing, we had such a wonderful time.

When we drove up we were pleasantly surprised, the outside nice and neat, we didn’t know what to expect, we booked sight unseen.we were just staying one night at this this time We definitely will book again when we are in the area. Price was good. Very clean large rooms.

The only thing was no elevator, but the associate at the desk offered to take our luggage upstairs. We declined

Nice location, close to quaint shops. Great pool and hot tub. Breakfast was delicious with many choices of hot and cold food. The manager was very attentive to refill selections as they began to get low. Very quiet location.

Breakfast room could have had more tables as each morning we had to wait for a few minutes before we could find a place free to eat at.

Breakfast selection was very good. The room's view was beautiful. The bed was very comfortable. I liked that the location was on the outskirts of the town and close to the interstate highway.

Signage could have been a little bit higher so it's visible from further away. I missed the entrance on my way in. Also, no elevators to get luggage to the second floor.

The hotel was beautiful, the staff was amazing. They changed our towels everyday and made the bed. The sitting area was beautiful and cozy. I enjoyed the smaller sitting areas on the second floor.

The breakfast was not great. The coffee was not good. The room carpet was dirty in the corners. They don’t change the sheets after two days. Mattresses are too hard and pillows too small and not comfortable. The smell of chlorine from the pool was overwhelming.