The hotel was well located for Whitefish and the surrounding area. The staff were incredibly helpful from start to finish. The pool was a decent size for a hotel. The hotel was kept very clean.

Breakfast wasn't the best (for example, scrambled eggs were the only egg option and would take 20 minutes to prepare) and the price felt expensive, although this could be a mix of the location close to Whitefish (which feels like an expensive part of Montana) and the GBPUSD exchange rate being not so good at the moment from a British perspective.

Very nice hotel-clean, well -furnished, super quiet room with comfortable bed and several pillows. Wonderful breakfast with many options. Nice hot tub. Friendly, helpful staff. A 20 min. easy drive to the ski area and close access to downtown and many excellent restaurants. One of the nicest hotels I’ve ever stayed at!

The Wi Fi kept kicking me off No room service- even over an extended stay- unless specifically requested “due to Covid” made no sense. I could talk to anyone without a mask since the mandate had been lifted, yet no one could come in to make beds, leave clean towels, and replenish coffee when we weren’t even in the room?

Breakfast was good! I especially like that breakfast was available later in the morning. It was so convenient to have a shuttle to go into town. Lemon, the driver was so pleasant and informative! We had a service dog and we’re given the perfect room near back entrance.

Our car was broken into during night in parking lot. This was not the fault of the hotel. The hotel is in a safe location and parking lots are well lit. There are also cameras on the lots. Just bad luck.

Nice location, very friendly staff. Arrived during a power outage and the staff went above and beyond in getting us checked in, including holding the fire doors open for us so we could get in through the closest entrance. Lovely, helpful smiling people.

Wifi is next to impossible to get into and was spotty at best. Coffee in front was cold all night and the place does not offer real creamers for the coffee, only the prepackaged powdered kind.

The breakfast was fantastic.

We stayed for 7 nights and were told at check in that maid service would be on the 4th day. we received no maid and had to call the front desk a few times to get more things for the room- trash bags, toilet paper, coffee, etc. The office was extremely quick about bringing up the items. But we had used towels and full trash bags sitting in the room until we left.

most of the staff were extremely helpful. location was good, breakfast was good. free cookies every evening. Liz from the pantry/kitchen was extremely helpful.

one of the young female staff manning the reception wasn’t very helpful or friendly though

Beautiful, clean room. Comfortable beds, breakfast was great, staff was very nice and helpful

Back parking lot was very icy. Huge difference in rates it seems, I got a great rate through Booking.com, but the rate for my sister's room was $50 more with a group block discount??

spacious, comfortable room. good breakfast and laundry facilities.

Would have been nice if the room had been cleaned during our stay- I don’t expect a full clean for a 3 night stay but it would have been nice if the bed had been straightened, bin emptied and towels replaced..

Clean and comfortable hotel - it was a great option for our family. Staff was extremely helpful & willing to provide input about the area. Short drive to downtown & about 30 minutes to Glacier National Park.

Not a lot of storage for clothes in the room (not a big deal for short stays)

Room was just what we needed for our overnight visit to Whitefish. The facility was well laid out, the bed was comfy and the breakfast looked and smelled great even though we did not partake.

Some noise during the night. Sounded like someone installing carpet nearby. Lady at front desk reminded me to report it next time so they could check it out and address the issue.