Best Western Old Mill Inn

Breakfast was great! In-room jacuzzi was amazing. The staff were friendly and helpful.

Signage did not match the hotel name in our reservation and other communications: the sign says only Best Western and not Old Mill Inn; we had to double check the address. The hotel is clearly understaffed right now. Our room was not cleaned during our stay, and the hallways were not vacuumed. We had to ask for towels for the pool and our room. Several times the front desk was unstaffed because the desk staff were working elsewhere.

Nice accomodations overall and had ammenities I didn't expect to be included for the price I paid.

Internet was sporadic and would have been nice to have access to the pool. However, I was just there overnight so didn't have time. OTOH, should I stay for a longer time frame it would be nice to have. Also, I mainly used the stairs as the elevator was too slow.

Staff was very courteous and helpful. The Hot breakfast every morning along with the heated indoor pool was a big plus. I also enjoyed having a microwave and mini fridge in my room. There were plenty of channels on the tv to watch which is nice. Parking lot is huge and shared with a social security office building adding a layer of video security. 2 bars within 50 yards made it easy to eat and fill down time.

The bed was lumpy and a bit too soft for me. I would have liked a plastic bag to store my dirty clothes in but not a big deal.

We got the room with the jacuzzi in it and that was Amazing , it worked well , loved the massage hubby and I enjoyed it , the room was beautiful, bedding was nice and clean , room was big and spacious, air conditioner and heater worked well , it was a nice sink , refrigerator, and microwave in our room , room and bathroom was clean , the staff was very nice & welcoming .

Hubby and I had a great experience everything was nice the only thing was our toilet was stopped up the morning that we were leaving, however once I told staff , he gave me a card to another room so that we could use the bathroom until staff could come in and fix the toilet . Staff was so nice I really appreciate the kindness.

The room was nice. It was very clean. The beds were comfortable and the breakfast was adaquate. It was close to everything we needed to do And it has a friendly staff.

The light fixture over the sink area was hanging down and reflected directly in the mirror we just didn't use itThe only thing missing from Breakfast was the Hot water for tea. The pot for the hot water was cold. So I heated it in the microwave but I didn't heat it long enough so my tea was just warm

Room was clean, well-lit, and comfy, mattress was medium firm - staff was friendly - everything worked. Good value, would definitely stay again

Pool was down, but that was mentioned on booking.com, so no surprise. In a bit of an awkward location - and the signage is a Best Western, not "old Mill Inn"

Everyone was very friendly and helpful at this hotel. We noticed it appeared to be family owned & many family members working & cleaning. We thought that was very nice! We would stay there again.

We were disappointed that the pool was closed down due to some issue. Our 7 year old son was looking forward to swimming in the pool. Hopefully that was just a temporary problem & will be addressed soon for future occupants.

We stayed in a well-appointed ADA room. Even the pool featured an apparatus for wheelchair-bound swimmers. The breakfast was more generous than most -- REAL fried eggs! To humanize the location, the Inn had provided picknick tables and had constructed a very nice garden with a lawn and rose bushes.

It took some effort to find this place.

The room was clean and very spacious. Breakfast was hot and delicious. Staff at the front desk was very approachable and friendly.

There wasn't much to not like. There were four of us in the room, so we had to ask for more towels and our room key had to be reactivated for the next day. None of these were big issues they fixed our room key and got us towels with no issues.

The room exceeded my expectations. Staff was very helpful. Room was clean and comfortable, 4 star stay for a 2 star price. Very nice place. I would stay here again.

Front door needed to be fixed the automatic doors did not work and some minor repairs needed in the plumbing and the mini fridge did not work I mean I feel like I’m being nit picky here but those things were all I can say bad about the place.