Everything

Reserved a 1bedroom Delux thinking we would have a personal jacuzzi in our room which is the main reason of the booking and was not told at check out they did renovation and we did not get one but i paid the amount for that room for that reason so that was pretty upsetting when we got to the room and it didn’t have it. But we did enjoy our stay reguardless. I honestly think they should tell guest at check in about that

I have stayed here several previous times and I like it very much. The facility is very clean inside and around the exterior. The new enhanced control of visitors using electronic entry every time you attempt to go to the elevator is a positive procedure. We live in an age of serious events and so it is good to know who is checking into your room. I love the location that is about 2 long blocks to the boardwalk. I enjoy walking and so this is a benefit for me. I ate in the AC bar and grill restaurant right around the corner and food and my martini were awesome. It is a nice walk on the boardwalk and back Tobin Wyndham. Finally staff and visitors are always smiling and courteous. I will continue to stay here every year.

Too early to check out and no small eating facility inside open to the public. There are other timeshares in AC that have eateries on the premises.

As always, I loved how pleasant and friendly the staff was. It's always a pleasure when we arrive. The checking process was seamless. The desk where you get your bracelets and information was very informative and polite. Always a welcoming experience. The guard at the elevator was pleasant as well. Valet service was very punctual and friendly. Brought our items upstairs very promptly. All of this made the beginning of our stay very pleasant. I also loved the adult swimming time. I was able to get in some exercise both Saturday and Sunday morning. The pool staff was very pleasant. Had a wonderful conversation. Which is very rare with some people early in the morning.

I did not like that the sheets were not clean. I did not like that the sink or garbage disposal backed up, and there was garbage left over in the sink. We had to call and have this fixed. It took over an hour to be done. I appreciated it being fixed so promptly. I really think it should've been done prior to our arrival.

The property is good and clean

The elevators are always out when you got to check out. Had to walk last time 26 flights down and this time it was 17 with my sister in law and kids.

I''ve always loved this place. We have been staying here for years. Even during the pandemic. The staff is wonderful. We stayed for Christmas and they had a lot of activities for the families.

This time I only had 2 pots which was shocking and I was trying to cook Christmas dinner. The hot tub was filthy. You could see the dirt in the foam at the top of the water.🤢 So we didn't get to enjoy the hot tub this time. And the first day we got there a little girl threw up in and around the pool. We thought they would close it and clean it, but they didn't so my kids didn't get to enjoy the pool.

I love this place, the best place ever to stay with my family

The property works as both a traditional hotel and time-share property. We were asked to attend a time-share session in exchange of some appealing incentives but we declined. Check in was very pleasant. The staff gives you wristbands in addition to hotel keys. The elevators are very modern, fast and very optimized, entering the floor and number of people while calling the elevator. There is a swimming pool and other amenities on the 6th floor, which we did not actually use because of our schedule. The room we got was excellent. It's a small apartment with a fully functional kitchen, living room with TV and sofa bed, and two bedrooms with king beds. One bathroom next to one room, and a suite bathroom with a shower in the main room, which also has a jet tub within the room (separate to the bathroom, part of the bedroom if you're into that). Would've enjoyed the tub if it was within the bathroom. The room has a nice balcony with ocean and boardwalk views. Location is great: It's one block from the boardwalk, not right in it. It's walking distance to Resorts and Hard Rock, which have excellent dining options. The building is very well maintained.

There is no restaurant nor breakfast in the hotel. Check out is at 10 AM, which is very early. Hotel staff can extend the check-out time in some circumstances. Walking alone at night outside of the boardwalk is not the best, but that's not the hotel's fault.

The service and location

Having to pay $20 a day to park where I was staying

We loved having a full size kitchen and the large living area during our stay. Wyndham was super responsive if we needed any extra soap, towels, coffee, trash pickup, etc...Staff was very friendly and helpful. Room was clean and we had everything we needed for our one week stay. While we were in hotel, you felt very safe.

Many nights we arrived after 11pm due to our competition going late. Parking late at night is difficult. The covered parking at the hotel fills up and then you need to park in the overflow lot that is away from hotel. We did not feel safe walking outside of hotel late at night with small children.

Friendly helpful staff, location, great big rooms, great pool

Side desk are horrible aggressive rude passive aggressive jerks that need to learn about consent