The staff at the front desk was extremely nice. The hotel and room was nice too and I loved the view of the river.

The free breakfast is not worth it and the staff in the restaurant were rude insisting that we needed 2 vouchers for the free breakfast. After going back and forth to the front desk to get the vouchers the breakfast was not that good. The breakfast sausage was not cooked thoroughly with it still being pink in the middle. Not too many healthy options for breakfast. Also, upon checking into our room there were dirty towels outside our room on the floor that wasn't cleaned up until the next day after coming back from breakfast. There was only one kcup to make one cup of coffee and usually there are 2 in the room.

The front desk staff was extremely helpful from check-in to check-out. They answered all my questions quickly and accurately and seemed genuinely concert about my satisfaction.

The bar / restaurant area looked like it was under construction and was empty for all practical purposes. There was conflicting music playing - melodic jazz at the bar (which was nice) then pop music over a tinny speaker nearby that spoiled what could have been a relaxing moment.

My friend ran down to get breakfast at 9:10 after I googled the hours and realized that the restaurant was closing at 9:30..a flier with a menu and hours would be lovely to have posted in your rooms as well as a T.V. channel chart.

I was surprised how small the room was. No chairs to sit in except the desk chair. The one bottem dresser drawer wouldn't stay shut and my friend kept stubbing her toe on it.. bathroom was so small with no ventilation and the door needs a good cleaning...😁

Breakfast was very good, with adequate well-prepared selections and a variety of options. The room was a spacious restaurant very clean with tables already set.

They did not have takeaway coffee cups at the buffet so I had to go to the front desk area to get a takeaway coffee after breakfast.

everything was good… it was clean , the staff was friendly the breakfast buffet was delicious…

The AC didn’t work it was so hot in the room, I stayed for the weekend and housekeeping never came by to see if we wanted service or needed anything. And there was kids / teenagers on out floor running in the hallways all night and slamming their doors… other than that it was good

Size of room was great. Mattress on pullout sofa could be more comfortable. I’ve seen better sleeper couches. I felt bad for my teenage son. Otherwise the property was exactly what we expected.

Also parking can be a bit rough.

The rooms are smaller than what we are used to. There was a large number of what seemed like college girls whopping it up on our floor. That went on until at least 3:00 am. That didn't make for a great night's sleep.

This hotel was amazing! The hotel was exceptionally beautiful , clean and comfortable. I cannot thank enough the front desk staff, Mark and Susan. They were not only helpful, but went that extra mile to ensure all our needs were met ( and with a smile)! We have stayed at other hotels in the area but this one was in a perfect location where we were just a short and safe walk to a lot of nice restaurants. We will most definitely be staying here again when we are back and town. This is a exceptional hotel

There was NOTHING we disliked, it was perfect!

very comfortable, exactly what we needed for an overnight stay on a road trip. great location, very clean and felt safe

facilities are a bit outdated but it did not meaningfully impact our stay

Facility was modern and centrally located.

6th Floor corridors weren’t vacuumed and clean. Front Desk staff were confused about their duties. Asked the same question to three different employees and got three different answers.