Inn at Great Neck

I would like to mention Felix the bell person… super super nice and helpful … and Paul at front desk… he gets things done! also housekeeping is lovely and clean! I did encounter a few little not- so-good-things… my sink in the bathroom was slow to drain and was not fixed although mentioning it several times… the sofa in my room was old and not clean looking … needs to be replaced… the sheets are scratchy not soft . they do include a free breakfast on weekdays…. which is a nice surprise… but it’s not great just very very basic and staff allocated to help with breakfast seem overworked and harried… plus the breakfast room itself doesn’t get cleaned up after patrons have eaten and leave… so it’s hard to even find a clean table…

staff is lovely for the most part… Felix and Paul are great… housekeeping cleans well and are very nice! rooms are good size and location is good!

The staff was super friendly and very attentive. They always greet you at the front desk when you are coming and going. The close proximity to my son's school is also the best feature. It is also to close to many shops, restaurants, and getting to and from the airport is so easy.

I was thinking I would be in a different layout of room, but that was not my main concern. The main problem or issue was that both tv's did not work properly. Both were clitchy and the picture was not clear. This would have been a really big issue if my husband would have been with me. Especially considering that there was U.S. Open tennis during this trip. He would have been watching that and would have been pretty bummed out that the picture was so bad. Other than that, my stay was awesome.

Good location for dining in the evening, good selection of different options close by, close to the public transport, large, comfortable rooms. Very frindly lady at breakfast.

Staff at first check-in could be more friendly, no hello, smile or welcome, just asked name. As check-in was not straight forward conveyed feeling of not being able to get her explanations, kind of unfriendly. Much better experience with other staff members. Breakfast was claimed to be exceptional. Was nice but we had better selection during our three weeks trip, toaster would be good. Hotel is right at the train track and noise in the rooms in the lower floor pointing to the tracks is disturbing sleep even with the good windows the room, was absolutely fine in the higher floors.

This stay was for 2 purposes: 1, to isolate my husband from the rest of the family after his trip from the west (to make sure no covid;) and 2) to enable him to continue work from "home" (in this case the Inn at Great Neck. ) The wi-fi was strong and the desk area was very well suited (my husband told me) to being able to work comfortably. The King room was spacious and, being on the 5th floor, gave a lot of natural light to the room. There was a coffee maker and refrigerator in the room which was helpful during long work days. The breakfast was minimal but adequate -- largely due, I believe, to the fact that with covid and omicron still going on, everything was reduced for safety. But my husband had dinner one night at the Inn and said the salmon was delicious. Every safety measure was in place from distancing to masks, etc. So dining was a plesure. Also, I personally had not been to the Inn since some of its earliest days when I took a girlfriend there for her birthday breakfast, Those were (obviously) in pre-pandemic days. And that breakfast was sumptuous and really delightful. I'm confident the return to "normal" will mean sumptuous breakfasts again. Just a word of thanks to the Hotel staff and booking.com -- thanks for being understanding when my husband missed (airline fault, no his) his connecting flight to NYC, so the room reservation had to be altered for one day later arrival and one day later checkout. All that was done easily, so thanks for making that accommodation. The Inn is also in a good place for light shopping and good lunches and dinners - everything is nearby and walking distance to the Inn.

Everything was fine. No dislikes.

Breakfast was good- would wish sausages were readily available. I do have a concern for anyone eating halal or kosher food as usually they would tend to avoid contact of food such as scrambled eggs with bacon. Bar staff (especially Bria) were lovely and prompt with their services- great Long Island Iced Tea! Housekeeping did well and reception were friendly too.

More sausages- nothing else to add :)

I ABSOLUTELY LOVED INN AT GREAT NECK....IT WAS PERFECT....I DEFINITELY WILL BE BACK....I CAN NOT THINK OF THE DOORMAN NAME(FELIX) Im NOT SURE ...HE WAS THE BEST... I WANT HIM TO BE RECOGNIZED FOR HIS GREAT WORKMANSHIP/PREFORMANCE WHILE RESPECTING THE COMPANY....

Normally its always something that wasn't quite right when mostly writing a review on a company/business BT IT was not 1 thing that I did not like about INN AT GREAT NECK...KEEP UP THE GOOD WORK.....

Excellent location near the train to the city, the arrangement of the rooms daily, very spacious rooms, a small kitchenette in the equipped room, the possibility of parking in the hotel and next to it. A short walking distance from synagogues

The double bed is not suitable for people taller than 1.8 meters

I liked the staff...they were helpful and tried to make it as pleasant as possible waiting about 20 minutes for a room to be available. The manager, i believe, was nice enough to have my dinner taken up to the room for me but he did forget the grilled chicken on the penne a la vodka.

Have hand sanitizer in the rooms...Also, if you know you are going to be busy with checkins higher enough staff to clean the rooms propersly...the bathroom sink was dirty and so I brushed my teeth and washed up over the tub. I dont know why there is a banket underneath the comforter instead of us laying on the crsip clean sheet....or maybe it was because they didnt change the sheet and just threw the blanket there. I slept part of the night in a chair.

The room was very clean and spacious. We stayed 2 nights. But only 1 bed was used the first night. House keeping came into the room to get the used towels, replaced a bottle of water but didn't make the bed, which I found odd. Not the end of the world, but weird. Everyone was friendly and checkout was a breeze.

I dislike that there is only Valet with at $14.00 fee per night for it and no available street parking option. However, the 2 valets were very nice and the car was not damaged. The AC in the room wouldn't go lower than 69 and thermostat read at 70 degrees. I prefer a cooler room, especially on days with heat indexes near 100.

It was super clean. Very clean. That stuck out above all the staff was professional in every way

The style of the building is dated very bad. Bathrooms are top notch but the hallways could use some Lighter paint as well as brighter LED lights lights it is nice that there are mirrors everywhere but all in all if you just made the building more up-to-date esthetic wise on the inside with the décor simply it would really stand out