General condition was good. and folks were helpful.

carpeting in high traffic areas were a distraction to what I thought was a very clean facility. Staff need to be able to assist departing patrons air boarding passes. Shower surfaces tend to be slippery when wet Facility advertised free parking, but were charged $10/day

I saw there were mixed reviews but as it was close to my business destination I thought I'd give it a go. I think they've cleaned up since some of the previous reviews. This isn't a 5 start hotel but it eas very adequate. Having a mini suite with microwave, fridge and stove in the room is SUPER convenient. There were nice new wood type floors. Again, this isn't super fancy but it was nice. The bathrooms had slight makeovers, again not new and not fancy but it was clean. I did check my bed and found some hairs but hey, that could have just been from the cleaner. Make sure it stays clean and I'll be back.

It wasn't dirty but it may not have been immaculate either.

I would definitely say that I liked "The manager" named Carlos, he was amazingly AWESOME as he showed great leadership with directing other staff members to make our stay wonderful within my family's 3-day stay especially regarding with caring for how my 15y/o disabled niece. ((Oh, Yess, he even sent me up ((2)) bags for my 52nd birthday/July 5th)) Moreover, Carlos treated my family life extended family that mattered to him 100%. Lastly, I would be remiss if I don't mention the LGA airport shuttle driver @Rose as she also went above and beyond to make our stay awesome as well.. She transported my family as needed.. #JustAwesomeBunchOfIndividuals :)) Smiles :)) Please, do yourself a HUGE FAVOR and employ many manyyy more "GREAT" managers AND supervisors like@Carlos.🗣((Thanks In Advance)) #Blessings, LATER!.!.!.!👋

((Just Another Added Quick Note)) One things for sure AND two things for certain, any AND everything can be even better while on this journey called life as we improve our own selves 1st and foremost the rest will follow as we never stop learning and improving as God permits us breath in our bodies, ASSUREDLY!🤗

Even though Booking.com cancelled my reservation for unknown reason, and the customer service staff was rude and unhelpful, the staff at Extended Stay went out of their way to find a room for us. My daughter was graduating from college and we didn't have any other options. I thank the manager profusely for his assistance on this special day.

Nothing

I needed the handicap room and it was available for me with plenty of space

the grab and go breakfast was gone before 9AM with no refills kids were hungry please provide better breakfast options if possible

The employees were all very friendly, the guy at the reception who did our checkin and the next day the receptionist Marjorie and the general services employee Jussara were very nice, kind and we noticed that employees are interested in make a good costumer service!

Breakfast is not buffet as usual, but the hotel offers some snacks

The staff are exceptionally friendly and helpful. Nothing is too much trouble and I felt safe in the hotel. It’s also a short walk to a shopping mall with Target, TJ Maxx, CVS, Starbucks, McD’s and more!

The breakfast is a little basic but I had a kitchenette so didn’t need it.

Easy Check in, hotel payment plan, shuttle service, free breakfast, iron and ironing board

Exact, to the minute 11:00am checkout. I barely has time to dress and finish breakfast before someone was knocking on the door to throw me out. I didn't like that...AT ALL.

Very responsive staff, clean facilities, will recommend.

One staff member asked me for passport, she was wrong, I'm from Puerto Rico. I think she was confused probably. She did great job for an early check in.

Staff are approachable and helpful

It was not cleaned for 9 days that we stayed we just maintained the cleanliness of the room and towels were changed per my request at the front desk