Its a very clean quiet place. One really nice guy at the front desk.

The rest of the staff at the front desk is rude. The manager knocked on my door to tell me I had 4 visitors the day before. As if didn't know that. I'm visiting from out of town I have friends and family. I sleep early so nobody came after 9 pm ever. I don't drink I don't smoke I'm not loud. I decided that would be my last day there after using the place several times during previous visits to NYC and being quite happy there. Will not repeat due to the Managers strange visit. I had been there multiple times before and had many visitors. I'm always clean quiet and respectful so it's their loss as I'm a very frequent traveler.

😃The high-speed internet connection.

The room door wasn't insulated no rubber weather stripping felt like the people in the hallway were in the room with me

The breakfast was excellent. The person setting up the breakfast was very attentive and ensured that all items were replenished promptly. The breafast was very clean and adequate.

The reception staff was brusque and unfriendly; he was also unhelpful. When we checked in he asked whether we wanted our room cleaned in the morning. We said "no" , and asked when it would be cleaned. He said "when staff are assigned" but did not answer when we asked what that meant. When we returned to our room late on the second night, the room had not been cleaned and the towels were not replaced. I had to get towels from the from desk, and got only two incomplete sets. Later that evening the attendant called to say that we had opted for no room service. He did not seem to care -- not even an insincere apology.

Overall Hotel is overall good, clean, Staff was cooperative, especially Mr. KEV. breakfast was good. Public transport is easily accessible like subways ( Briarwood, Van Wyck, Stuphin Blvd) 10 mins approximately walk, easy way to Manhanttan. Bus Station ( Queens Blvd). Departmental stores and gas stations are also nearby. Halal cart (Shah's) is just outside Briarwood Subway Station. Pizza parlour is also near. Muslim Masjid is nearby on Hillside. Church is nearby as well. Burlington, Target & Primemark stores approximately 1.2 miles away, can easily be accessible by Lyft, Uber & Bus. Airports JFK & Lagardia are not too far away. Overall experience is good.

Hotel is little bit old. And there was noise of traffic because of van Wyck expressway.

Best Western had a friendly professional staff and a quiet environment. I’m from Georgia and I was here on family business. The hotel was within walking distance from the Jamaica Queens Medical/Trauma Center where my son was hospitalized in ICU on a respirator being treated for his heart attack and COVID. I could visit him daily without using Lyft/Uber. We were also near Bodegas to get hot meals and/or necessities.

No complaints.

Excellent breakfast.

I checked in 8:00p.m.Front desk guy’s behavior was not good. I think he doesn’t know manner.

It was clean, and we'll ventilated. And the breakfast was sufficient.

They really need to soundproof the windows facing the Van Wyck. The shades didn't work. The bathtub plug didn't work, but I figured out another way to use it. The doors need to have self closing hinges because the door slamming was awful. The shower head was leaking, so that needs maintenance.

The hotel is well locating within 8 mns of 2 metro stations. There is a free car park available. the rolls are adequate, and clean. The breakfast was excellent: good variety to suit all.

The hotel could do with installing some double glazing windows since we are close to the highway, it is a bit noisy. The beds were too soft for my personal preference.

Breakfast, non-smoking facility, and very clean.

Incidental charge of $250.00. Only one(1) roll of toilet paper given for a 3-day stay with two (2) people. Hotel manager is pretentious, and lacks finesse.

My family and I came for a funeral. The staff was nice and it was convenient to the Hwy and airport. The room was nice enough and though the elevator was tight, it worked and didn't smell. I would recommend if you're not visiting for leisure luxury

One of the sliding doors was off track, but that's it.