All the front desk staff were cheerful, helpful and professional. In spite of a huge snowstorm, the breakfast crew was there when I came down at 7 am. They gave me an accurate assessment that I would be able to get to my local destination in spite of the storm. The breakfast was tasty and had what I needed. The room was newly rennovated, clean, spacious and comfortable. The location is great. Walmart right across the street, Japanese restaurant on the premises, close to Panera's Healthy Living and the Wilton Mall.

The snow plowing of the parking lot seemed haphazard and not very effective. They seemed to go in circles and I had to ask them to plow out some parking spaces so I could dig out my car and park it in a plowed spot. Even though there were just 2 or three hotel guests, no help was offered to dig out my car.

We loved mark. The gentleman that worked at the front desk; the evening shift. He went above and beyond for us. Excellent at his job! We would go back to see him for sure!

Price was kinda high Coffee maker in room was not great, needed more regular coffee pods too Would have liked more towels Not a lot of tv stations. Tv station list was in a Drawer that I found right before we left. Microwave should have been higher up on the table

Daily breakfast was very good. Shuttle to the track was terrific. But we did not know about shuttle before arriving. We just found out about it by luck. So that service should be emphasized when booking reservations during the season.

I was travelling with my elderly dad (90 years old). Shower was very slippery and there were no grab bars or non-slip rubber mats in bathtub/shower. So that is something to improve on.

I liked that it was clean and very comfortable. I liked the breakfast, and coffee was delicious. I liked the convenience of being close to everything. Staff was courteous and helpful. I liked that it had a gym, but I didn't get to use it. I liked that it had a pool, but it was under renovation. The only disappointment I had, was that I could have gotten my room cheaper for my 1 night with a different app . But, was very satisfied, thank you.

There was nothing I didn't like.

Nice little pool, very nice staff, decent breakfast (not cooked but they had breakfast sandwiches to microwave, hard boiled eggs, yogurt, fruit, hot & cold cereal, toast, coffee/tea & juice, and did not run out of anything), very good water pressure, plenty of hot water, A/C worked great in a heat wave, plenty of space, mini fridge, decent wifi; a few minutes from downtown & race track (and the hotel operates a shuttle on race days). There is currently no housekeeping unless you stay 3 nights (which was fine for us).

Bathtub not super clean (older & water draining a bit slow).

Rooms were recently remodeled. New design was very appealing and functional. HVAC was excellent, easy to control, responsive and quiet. Mattresses were comfortable. Bathroom was bright and clean.

Need towel bars in the bathroom. There were none.

Very good.

Its racing season, they should have racing programs available for the guests , that’s why they are in Saratoga Springs in August.

'breakfast was good, except the one day you could tell by the color of the fruit,, that it would of been thrown away, instead of just adding fresh fruit, on top of the different color one, like it got frozen.

The facility was exceptionally clean except the vent in the bathroom above the shower was very dirty. The shower was above expectations. I don't think I have stayed at any location with a shower that worked as well as this one did. The beds were comfortable, slept extremely well. Tv channels could have been a bit more to chose from. We would definitely stay at your location again if in the same area.

TV channels could be more.

Affordable,location

Odd smell in lobby, wifi is weak and bumps you off a lot. Cell service is low 1bar in the room,phone buffers constantly. Breakfast is very small and basic but it’s nice that it’s offered.