All the front desk staff were cheerful, helpful and professional. In spite of a huge snowstorm, the breakfast crew was there when I came down at 7 am. They gave me an accurate assessment that I would be able to get to my local destination in spite of the storm. The breakfast was tasty and had what I needed. The room was newly rennovated, clean, spacious and comfortable. The location is great. Walmart right across the street, Japanese restaurant on the premises, close to Panera's Healthy Living and the Wilton Mall.

The snow plowing of the parking lot seemed haphazard and not very effective. They seemed to go in circles and I had to ask them to plow out some parking spaces so I could dig out my car and park it in a plowed spot. Even though there were just 2 or three hotel guests, no help was offered to dig out my car.

It was clean comfortable and very new. At least that’s what it felt like.. looks like the entire property was just newly renovated. There were reviews about the lobby, being not updated. I believe most of those were last years. As of this review, both the lobby and the rooms are practically brand new. The staff is phenomenal. They are very friendly and accommodating. Also this property is just minutes away drive from downtown. Great value and a wonderful surprise for a last-minute reservation and trip.

The gym was tiny. At least add another treadmill. Thanks.

We loved mark. The gentleman that worked at the front desk; the evening shift. He went above and beyond for us. Excellent at his job! We would go back to see him for sure!

Price was kinda high Coffee maker in room was not great, needed more regular coffee pods too Would have liked more towels Not a lot of tv stations. Tv station list was in a Drawer that I found right before we left. Microwave should have been higher up on the table

Daily breakfast was very good. Shuttle to the track was terrific. But we did not know about shuttle before arriving. We just found out about it by luck. So that service should be emphasized when booking reservations during the season.

I was travelling with my elderly dad (90 years old). Shower was very slippery and there were no grab bars or non-slip rubber mats in bathtub/shower. So that is something to improve on.

The room was exceptionally clean and the staff were all very attentive and kind. The breakfast was adequate -- fruit, cereal, yogurt, eggs and ham.

The air conditioning in the room was not able to be controlled in the room; it was controlled by the main building. The A/C seemed to stop working part way through the night and it got hot and stuffy. Otherwise, everything was great. Good water pressure and hot water.

I liked that it was clean and very comfortable. I liked the breakfast, and coffee was delicious. I liked the convenience of being close to everything. Staff was courteous and helpful. I liked that it had a gym, but I didn't get to use it. I liked that it had a pool, but it was under renovation. The only disappointment I had, was that I could have gotten my room cheaper for my 1 night with a different app . But, was very satisfied, thank you.

There was nothing I didn't like.

Room was spacious & clean. Nice view of the changing leaves. It was a bit off the beaten path but a short uber ride to downtown

The woman at the desk during the day was unpleasant & short with me when I went to see if we could check in ealry since I had requested early check in.

Nice little pool, very nice staff, decent breakfast (not cooked but they had breakfast sandwiches to microwave, hard boiled eggs, yogurt, fruit, hot & cold cereal, toast, coffee/tea & juice, and did not run out of anything), very good water pressure, plenty of hot water, A/C worked great in a heat wave, plenty of space, mini fridge, decent wifi; a few minutes from downtown & race track (and the hotel operates a shuttle on race days). There is currently no housekeeping unless you stay 3 nights (which was fine for us).

Bathtub not super clean (older & water draining a bit slow).

Rooms were recently remodeled. New design was very appealing and functional. HVAC was excellent, easy to control, responsive and quiet. Mattresses were comfortable. Bathroom was bright and clean.

Need towel bars in the bathroom. There were none.

Very good.

Its racing season, they should have racing programs available for the guests , that’s why they are in Saratoga Springs in August.