Housekeeping staff very efficient and helpful, cleanliness excellent. The free coffee, hot tea and water was a nice touch. It appears that every space in the room has been used to maximum purpose and the linens were good quality, the bed comfortable. Parking spaces very convenient.

The old dilapidated carpet was the biggest negative aspect of the property and brought the cleanliness into question. Upon checking in, the smell of carpet deodorizer was irritating but soon dissipated. If the carpet could be replaced with some easily cleanable surface like laminate, the feel and appearance of the room would be greatly elevated. Still, considering all points, this particular room was comfortable, adequate and a good value for one or two guests who plan to spend minimal time in their room. (Room 3). Also, maybe a couple of bananas in the coffee room would be a nice touch.

I really enjoyed the comfy bed and cleanliness of the room. The self-service and text check-in was so simple and convenient. The view of the falls was lovely when we finally discovered where it was (took us a bit to look up). I really appreciated the design of the room, the efficiency, and the attention to detail.

I understand why the twin bed was on an upper bunk but it would have been nice to know this in advance. My 2 year old kept bumping his head on the ceiling (and asking for a drill so he could "make a big hole up here" and stand up- not gonna lie, it was pretty funny). Thank goodness for the bedrails or we would have really been concerned. Otherwise, no complaints.

The entire apartment was excellently cleaned and decorated with a simple yet modern but "homey" touch. Smart TVs in each main area allowed family time and a place to wind down each night. The staff was EXCELLENT about answering calls or questions along the way. The convenient furnishings of little essentials and the up to date appliances were definitely appreciated. There were overhead fans in the main bedroom and living room. The board games and coffee/tea/water machines were a nice compliment. The dedicated pet area was a nice feature. The views from the sitting area just outside our door of the waterfall and Chimney Rock were a relaxing site. The location is right down from the main shops. This offers a convenience factor if you don't mind walking a little, but it also lets you take a break from the rush of a busy day or crowd. Parking is available amidst the shopping and dining areas should you choose to move from the inn. DEFINITELY recommend!!

Everything was great!!

Proximity to Chimney Rock State Park, shops, restaurants and many other scenic spots (e.g. hickory falls/river, Lake Lure beach, marina).

Nothing in particular. We found it a little bit pricy, but our stay was during the August long weekend in a very touristy area so I guess that is to be expected. Something that would add value is a continental breakfast (just something simple like buns, muffins, croissants with condiments) as there are not many places nearby that are open for breakfast (not on Sundays anyways).

The location was awesome. When we arrived the manager was there. There were not very many people staying there so she upgraded our stay. The room was larger was a kitchen and the view was awesome from the balcony. She was very helpful!

The only thing we didn't like was how the window air blower motor would shut off really loud and wake us up.

Cute, great location

Extremely small, fine for 1 or 2 people…no more! One trash can in bathroom too small! Thought the traffic noise outside would be loud but surprisingly not, very quiet; however, people above us were loud until 4 am. Did not want to disturb management but would have if there was someone on site. Love the whole check in process, it’s a shame some people take advantage of not having staff onsite.

Great location, comfortable room, easy check in and lots of helpful communication from staff. Water, coffee and popcorn available in lounge.

There wasn't an ice machine that we could find on the property, ice tray in our room had not been filled. Traffic noise can get a bit loud. And hot water in water machine didn't work. All very small things, we enjoyed our stay

Great view of Hickory Nut falls. Nicely remodeled. Great price and convenient location. Pet friendly and even a dog run area. Nice lounge with coffee, tea, water and some snacks. It was an easy no contact check-in. Overall I would definitely recommend and we usually stay in pretty high end accommodations! This was very nice!

No complaints about anything

It was very clean. Up to date. Decorative pillows and blanket on the bed made it very intimate. Great location to food and shops. Room was comfortable, shower head hot water and pressure and tv were all modern and appropriate. This is a top notch place to stay for the price we had a blast

Nothing it was very accommodating

Location was amazing. Right around the corner from everything. An listening to the water at night was awesome. Very clean an updated

Only thing I didn’t care for was the shower curtain was not long enough for the shower…water gets all over the floor. Also the bed was firm not what I’m use to…sheets stiff as well…no big deal just different from home.