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8.6

446 reviews

Best Western Smoky Mountain Inn

Best Western Smoky Mountain Inn

130 Shiloh Trail, Waynesville, 28786, North Carolina, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Business center

Outdoor swimming pool

Free wifi

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Best Western Smoky Mountain Inn

Welcome to the Best Western Smoky Mountain Inn, your gateway to adventure nestled in the heart of Waynesville, North Carolina! With a price starting from just $81, this delightful 4-star motel offers you not just a place to stay, but a place to play. Whether you’re here to soak in the breathtaking views of the Smokies or to explore the charming local culture, our prime location just 2.1mi from the city center puts you right where the action is.

Start your day off right with our complimentary breakfast before taking a refreshing dip in the outdoor swimming pool. And if you're traveling with your furry friends, we've got non-smoking rooms available to keep everyone comfortable. With free parking and Wi-Fi, we make it easy to kick back and relax after a day of exploring. Whether you're here for business or pleasure, our 24-hour front desk and free business center are at your service.

With a total of 446 reviews, our guests rave about their experiences here! From the friendly staff to the cozy accommodations, you'll feel right at home. So why wait? Pack your bags and set your sights on the Best Western Smoky Mountain Inn – where adventure meets comfort in stunning North Carolina!

After a day filled with excitement and exploration, there's nothing quite like retreating to your own cozy sanctuary at the Best Western Smoky Mountain Inn. Choose from a variety of room types tailored to meet your needs – whether you’re seeking an intimate King Room with a mountain view for a romantic getaway or a spacious Studio Continental that can accommodate the whole family. With options for both non-smoking and smoking rooms, we’ve got you covered no matter your preference. Prepare to unwind in comfort, surrounded by a warm ambiance that will make you feel right at home.

While you sip your morning coffee, maybe overlooking those stunning Smoky Mountain views, don't forget to take a dip in our seasonal outdoor pool. It’s the perfect spot to splash around and make memories after an action-packed day. For some added fun, grab your loved ones and challenge them to a game by the water or simply lounge poolside and soak in the sun. The great outdoors beckons, so why not take a moment to chill out before your next adventure?

As we like to say, "Adventure awaits, and so does relaxation!" At the Best Western Smoky Mountain Inn, we understand the importance of crafting the perfect getaway. Our friendly team is always on standby, ready to assist you with anything you might need, whether it's local dining recommendations or tips for nearby must-sees. So dive into the fun and make this trip one for the books! Comfortable lodging, breathtaking views, and experiences that inspire await you here – just pack your bags and let the journey unfold!

Closest airports

Asheville Regional Airport

26.9mi

McGhee Tyson Airport

59.7mi

Greenville–Spartanburg International Airport

59.9mi

Most popular amenities

Free parking

Business center

Outdoor swimming pool

Free wifi

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Rooms

Show 5 photos

Studio Continental, King Size

1 King Size Bed

325 sqft

Smoking not allowed

Refrigerator

x5

+

x3

More details

1 King Bed, Non-Smoking, Studio, Wi-Fi, Microwave And Refrigerator, Coffee Maker, Continental Breakf is 323 square feet and includes a king-size bed 150-183 width.

Double Room with Two Double Beds - Non-Smoking in Best Western Smoky Mountain Inn

Show 4 photos

Room - 2 Queen

2 Double Beds

325 sqft

Smoking not allowed

Air conditioning

x4

+

x3

More details

2 Queen Beds, Non-Smoking, Wi-Fi, Microwave And Refrigerator, Coffee Maker, Continental Breakfast is 323 square feet and includes a queen-size bed 150-154 width.

King Room with Bath Tub - Disability Access/Non-Smoking  in Best Western Smoky Mountain Inn

Show 5 photos

King Room, Accessible

1 King Size Bed

325 sqft

Smoking not allowed

Air conditioning

x4

+

x3

More details

This accessible room features a microwave, refrigerator, and coffee machine.

King Room - Non-Smoking in Best Western Smoky Mountain Inn

Show 4 photos

King Room

1 King Size Bed

325 sqft

Smoking not allowed

Air conditioning

x4

+

x3

More details

This room features a microwave, refrigerator, and coffee machine.

Queen Room with Two Queen Beds and Mountain View - Non-Smoking in Best Western Smoky Mountain Inn

Show 6 photos

Room - 2 Queen, Mountain View

2 Queen Size Beds

325 sqft

Smoking not allowed

Microwave

Refrigerator

Air conditioning

Tea/Coffee maker

+

More details

King Room with Mountain View - Non-Smoking in Best Western Smoky Mountain Inn

Show 5 photos

King Room, Mountain View

1 King Size Bed

325 sqft

Smoking not allowed

Microwave

Refrigerator

Air conditioning

Tea/Coffee maker

+

More details

Show 5 photos

Studio

1 King Size Bed

Smoking not allowed

Microwave

Refrigerator

Non-smoking rooms

+

More details

Queen Room with Two Queen Beds - Mobility Accessible in Best Western Smoky Mountain Inn

Show 5 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

325 sqft

Smoking not allowed

Air conditioning

x4

+

x3

More details

Show 4 photos

King Room, Smoking Allowed

1 King Size Bed

Smoking allowed

Microwave

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Queen Room - Non-Smoking in Best Western Smoky Mountain Inn

Show 2 photos

Queen Room

1 Queen Size Bed

325 sqft

Smoking not allowed

Air conditioning

x4

+

x3

More details

Show 4 photos

Room - 2 Double, Smoking Allowed

2 Double Beds

Smoking allowed

More details

Queen Room, Accessible

1 Queen Size Bed

325 sqft

Smoking not allowed

x10

+

x6

More details

Room Accessible is 323 square feet and includes a queen-size bed 150-154 width.

Guest reviews

8.6

446 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Nancy

10

January 2023

Nice room. Clean and relatively spacious. refrigerator and microwave in room. Breakfast offered many options.

🇺🇸

Judy

9.1

January 2023

The room was exceptionally clean and the beds very comfortable.

seemed dark and away from everything, but we felt safe!

🇺🇸

Nelson

9.1

May 2023

I was impressed with attention to details and the cleanliness of the whole facility and rooms. Front desk was attentive my every request and issue. I would without question stay again. I also like that housekeeping didn't do the nagging knock on the door..."Housekeeping....!" routine near check out time. They let you do what you needed to do to get checked out in a timely fashion.

This was the only thing I wasn't impressed with. that was because of the selection. the attendant was quite pleasant and kind. also the breakfast items were a bit scattered in different areas (maybe because dining space was a little small) I do love that what they had was neatly stacked largely due to the affords of the attendant.

🇺🇸

Gary

9.1

February 2023

I loved that it was just off a major highway yet out of the way of the hustle and bustle. The staff was never without a smile. They actually seemed happy to be on the job taking care of us. We are not very demanding btw.

The only complaint I have was how clearly I could hear our neighbors talking through the wall. I never heard the TV though so it is quite possible that she was sitting right by the connecting door as we were in one of those connecting rooms.

🇺🇸

Linda

9.1

July 2023

Location is excellent. A little more quiet than downtown hotels. Room was clean upon arrival and cleaned each day of our stay. Staff were helpful and friendly. We had a great stay here.

It got a little noisier on Saturday evening because more people were there. Also our next door neighbor smoked outside our room and the smell came through the a/c. Not much you can do about that but it was annoying.

🇺🇸

Jonathan

9.1

June 2023

The location is excellent. Easy access to the freeway or downtown Waynesville. The staff was always friendly and helpful. There is a nice exercise room with a treadmill, an elliptical trainer and exercise bike. Also a universal weight machine. The rooms were always clean and attractive and they have 55" flat screen tv's. Always my go-to location when visiting Maggie Valley, Waynesville and Lake Junaluska area.

🇺🇸

April

9.1

November 2022

The view of the mountains was beautiful and my kiddos loved the fire pit. The attendant who checked us in was very sweet and she worked hard to find us 2 rooms close together on a busy night. We greatly appreciated it. The beds were very comfortable and the rooms were quite.

Sadly the fire pit was out of propane and the attendant couldn't fix it so we just got one at the store lol. The front entrance where you check in was outdated and needed to be cleaned a little. Luckily the rooms were clean and updated.

🇺🇸

Renee

9.1

July 2023

The staff was great! They were very helpful and were quick to respond to any questions we had. The location provided a great view of the mountains. Thank you we had a great time!

The light over the sink did not work very well. It took anywhere from 30 mins. to over an hour for it to come on.

🇺🇸

Jimmy

10

August 2023

The location was very pretty and conveniently located. We attended a contest Sunday morning early and were not able to partake of the breakfast.

I would like to have paid using my Samsung pay application because it would have saved me a little money, but the system there would not accept that form of payment digitally. I was required to use a bank card.

🇺🇸

Javier

10

September 2022

The table in the room made it easy to play board games into the night. The pancake machine was so cool. Watching the pancake through the little window was so mesmerizing. The mountain view from our room window was well worth the price of admission.

Any complaint i could come up with would be nitpicking at best. We truly enjoyed our one night stay. If i had to pull at straws, the light switch only turned one lamp on; all the other lamps had to be operated manually. But seriously, not a deal breaker.

Points of Interest Around Best Western Smoky Mountain Inn

Attractions

Wheels Through Time Museum

4.8mi

Museum of the Cherokee Indian

17mi

Oconaluftee Indian Village

17.4mi

Great Smoky Mountains Railroad (GSMR)

24.6mi

Biltmore Estate

26.5mi

River Arts District

26.5mi

Pools

Location

  • Outdoor

Availability

  • Seasonal

Amenities of Best Western Smoky Mountain Inn

Free parking

Business center

Outdoor swimming pool

Free wifi

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Stay rules - Best Western Smoky Mountain Inn

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Best Western Smoky Mountain Inn

At what times are check-in and check-out at Best Western Smoky Mountain Inn?

The established timings at Best Western Smoky Mountain Inn are: Check-in after 04:00 PM and check-out before 11:00 AM.

Does Best Western Smoky Mountain Inn provide free parking options?

Yes, parking is available at Best Western Smoky Mountain Inn. The hotel offers free parking on site, which is convenient for guests as no reservation is required. The parking is public and easily accessible.

What's the nightly rate at Best Western Smoky Mountain Inn?

Room rates at Best Western Smoky Mountain Inn initiate from $81. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

What are the room types available at Best Western Smoky Mountain Inn?

The hotel offers a variety of room types including double rooms with two double beds, king rooms, and queen rooms with either one queen bed or two queen beds. All rooms are non-smoking and have a room size of 323 sqft. The occupancy ranges from 2 adults and 1 child to 4 adults and 3 children, depending on the room type.

What activities does Best Western Smoky Mountain Inn offer?

Guests at the Best Western Smoky Mountain Inn can spend their time enjoying the leisure amenities provided by the hotel. One of the main attractions is the outdoor swimming pool, which is available seasonally. It provides a refreshing and relaxing environment for guests to unwind and cool off during their stay.

In addition to the pool, the hotel also boasts a golf course where guests can enjoy a round of golf. Whether they are beginners or experienced golfers, this amenity is sure to provide hours of entertainment and enjoyment.

For those who are looking to stay productive during their stay, the hotel offers a business center where guests can access services such as printing, faxing, and copying.

If guests are looking to explore the surrounding natural beauty, they can take advantage of the nearby hiking trails. This allows them to immerse themselves in nature and enjoy the fresh air and stunning views offered by the Smoky Mountain region.

Is there a swimming pool at Best Western Smoky Mountain Inn?

The Best Western Smoky Mountain Inn has one pool available. The pool is located outdoors and is only open seasonally.

Are both cash and credit cards valid payment options at Best Western Smoky Mountain Inn?

No, cash is not accepted as a payment option at Best Western Smoky Mountain Inn. However, you can pay using American Express, Visa, Diners Club, Discover, Mastercard, or Carte Blanche.