Fairfield Inn & Suites Columbus New Albany

The breakfast was the bomb 💣. They have a little bit of every thing to meet your food needs. But I do wish they had keto or low carb bread for toasting. Loved the hot tub and swimming pool. Room was very clean beds were very comfortable. Would definitely stay again. Oh and there coffee ☕️ was good and hot. I would definitely recommend this hotel for sure.

Well my mom is in a wheelchair. So when I booked the room it showed and stated it had a shower (walk in ) . But when I got to the room it had a tub, so my mom couldn't take a shower. I did go down to the desk and we would've had to go/move to a smaller room (5 adults) . And since I booked with booking he didn't know how to do that. (The price was different).

the location was great they had a waffle iron that made some delicious waffles. the pool is very nice and clean and fully stocked with towels! i also liked the fitness center although i was only in for a quick overnight stay i didn’t get to use it

The hot tub seemed to be closed for repairs

Location was very convenient.

Sports convention weekends. There were way to many in lobby outdoor patio are and the very small pool. The hot tub was broke and if I knew ahead of time I would’ve booked elsewhere. I also loathed the fact that in the suite there wasn’t a Keurig coffee maker?!

Everything was nice because it's so new. Liked the layout of the king suite, but could use a bar with si k to make it nicer. Great price for the space.

Really just time of year and not being able to use outdoor patio due to weather. Definitely use again to be close to bars where we go to see bands. Nothing bad to say.

Breakfast was good but I would prefer more fruit choices instead of just apples and oranges. The bed was comfortable and the bathroom was very well lit. The pool was inviting with plenty of chairs set up with fresh towels draped over each. The hot tub was nice.

The bed was very comfortable. bathroom was nice and very well lit.

perfect

I couldn’t sleep because the people above me was walking around all day and all morning when I called the front desk he told me “I would try to wait it out” and i ended up waiting and waiting and it never stopped! So everything else was PERFECT, except the fact I paid money to still not get any rest and the front desk dude didn’t even try to ask them to be mindful of who’s under them knowing their floors are thin!!!!

very clean! staff was friendly and helpful. The patio was very nice and convenient. We loved the privacy window blind, very pretty!

closer handicap parking and a bench in front of the building to sit if needed. It would have been helpful to have a shower chair.

We needed an extra cup for coffee in the room and I happen to hear housekeeping in the room next door so I ask Carol if she could bring an extra cup and not only did Carol bring an extra cup she brought extra coffee. Thank you Carol for going above and beyond!

Nothing

The room was very nice and clean, beds were super comfy and HBO GO for free. The location was great for us as we were heading to Ikea and to Alum Creek Park but it is a bit further from Columbus downtown.

I know that these days it is challenging to maintain breakfast but when we came before 9 for breakfast there was almost no food left. There was just one lady from the stuff and when she realized she was trying to bring some more food but as she was alone it took quite a time.

Very clean and spacious rooms, comfortable bed, friendly staff, and awesome showers! It was nice to have restaurants and Target right across the street. We are Covid conscious guests and were happy to see that masks are enforced inside.

$65 pet fee! We traveled all the way from California and we’ve never seen a pet fee that high. They were very accommodating and we worked out a solution, but I would have chosen another room if I had known that the pet fee was so high.