Clean, comfortable place with much better than normal breakfast buffet.

When we checked in, the staff member tried to charge us a much higher rate. He told us the additional amount was to cover local property taxes. I had to open Booking.com to provide that we already had paid the lower rate. We have stayed at this hotel before and the staff has been great and we did not have this issue.

Very close to Blossom Music and a short drive to the FHOF. Good hot breakfast.

Asked for extra pillows(only 2 on a king) that never came! That was annoying! But not as annoying as the price difference from what I booked on Booking.com to what I was charged when I left! No explanation for the difference other than the room rate changed! Seriously??? Still trying to correct the error

the exceptional gentleman who greeted me. He efficiently checked me in. Also he was able to print out direction to an attraction in the area we were visiting. Gave us two adjoining rooms as requested. I was impressed with cleanliness, staff and great breakfast, also the tea and coffee available round the clock, it was nice and hot ! All around great stay and will definitely book hamptons in future

there wasn't anything I didn't like

Hotel was very clean and decor was very modern, staff was very polite and attentive to our needs. Couldn’t ask for a better location with amazing restaurants within walking distance. Very nice continental breakfast buffet every morning and the coffee bar was a must!

Would have loved the option to have a firmer pillow from the desk when asked but they don’t have that option.

Clean and comfortable room. Very friendly and helpful staff.

The housekeeping people were LOUD at 8am. Checkout is at noon. I had my alarm set for 930am to leave by 1030am. They were so noisy I was woken up too early. I understand they have a job to do but the noise was excessive banging.

Convince of Location

I asked for a early check in due to arriving early, was told check in was at 3pm. I also left in my message to the property that I would be checking out early due to having to go back to Pennsylvania for work so I was hoping that would compensate for the earlier check in

We booked this property because of its close proximity to Cuyahoga National park. There are hotels closer, but this one had much higher ratings. We were able to get an early hike in at the NP, then go back to the hotel & shower before check out. The hotel was clean & professionally run.

Spotless! We stayed at this hotel for my son's Kent State spring football game! it was literally 9 minutes away from the center of Kent and a great value! Gas station and food options were close and for an adult it was nice to have a place to sleep away from all of the college partying sounds! We will be back

The beds were comfortable and the place was quiet. It was good for getting some rest for a busy day ahead. The breakfast was exceptional. At the breakfast bar, there was much to choose from.

The man behind the counter when checking in was not very pleasant. He did not act like he wanted to be there.

Staff was helpful and accomodating. Hotel was easy to find, quiet, and convenient to Blossom Music Center, which is where we were spending our time Saturday evening. Breakfast options were decent and eating area was spacious enough, etc.

Bathroom corners were kind of dirty and dusty. There was something spilled down the back of the wall underneath the sink, counter. Bathroom surfaces were all at acceptable cleanliness, so I did not bother to mention at the time.