I wish the breakfast was complimentary. I also wish there was a microwave in the room. I needed one for my heat pack. The 2nd room we had was beautiful and clean. Everything we did was with in a 15 min radius of the hotel

Our first room was clean but the shower was clogged. I showered and felt nasty after standing in 3in of water. Wish this hadn't happened because then we had to move all of our stuff after already being settled in. This was a large inconvenience and that wasn't compensated at all except to move rooms.

The 24 hour notice for housekeeping. We stayed three nights and ran out of coffee creamer, toilet paper and tissues so every day we were making special requests it would be nice if housekeeping stopped in automatically and just re-supplied the rooms even if they don’t clean them.

My husband attended an event while i stayed at the hotel to enjoy the hot tub. I was concerned by some of the reviews. But the hotel was very clean, room, bathroom, halls, carpet. The hot tub was amazing!

Paying to park where you stay is absolutely ridiculous!!! We were unaware there were 2 Double Trees in Tulsa, went to the wrong one...lol

security of parking garage, clean, cheery decor

Not really a complaint because it was fixed by a move to a different room but it took a while to find out that the reason the room wasn’t warming was a burned up motor in the heating system…of course the first room was better furnished for three people than the sudden move.

The hotel is in the midst of renovation, so access will be improved once it is done. The room was spacious, clean and nice. The beds were comfortable. A parking garage provided ample parking. The staff was friendly.

Access was somewhat hindered due to the front lobby and entrance being renovated. It would have been nice to have received a small discount due to the inconvenience.

Nice to have coffee bar in the lobby. I missed out on the Reunion pricing, even though i called on June 20th, as was the deadline from info i got from our reunion committee. Elevator lobby near parking garage is dirty and not air conditioned.

My room and hallway were totally updated and was wonderful. Common areas need updating, which i'm guessing is on your list.

It’s a beautiful hotel. The bed was very comfortable and the room was very clean.

I got stuck in the elevator for about 10 minutes. It wouldn’t move and the door wouldn’t open. I didn’t sleep good because drunk people were yelling in the hallway throughout the night, all the way up to 2:00 am. I had to get up at 4:30 am.

The hotel was doing construction and we never heard anything the beds were comfortable the room was clean I was very pleased

I didn't think they should have charged so much for the breakfast it was okay but it wasn't any better than what you get free breakfast at other places

Always stay here in Tulsa visiting family. Great location, good prices, especially on off season. Feels like a fancy hotel should... Food was good, staff was excellent. Those cookies at the desk.... Yum.

Been here several times across twenty years It's showing some age in the carpet, the pool area, the walls and vents and exterior windows in the room could stand a good cleaning.....

location; cleanliness; grounds; staff; design; amenities.

hvac was not adjustable; froze every night during our multi-night stay.