Barb at the front desk made us feel like we were coming home every time we walked in. The amenities and the shared property amenities were over the top. We ADORED the Cocoon... I could go there every day. The Ledges... phew. What stunning and simple beauty. I felt like I was in a movie most of the time. I can't wait to come back.

We were in a room by the exit door so it was a little loud in the morning, but we wouldn't let that keep us from coming again as it was a normal amount of noise for where our room was. :)

The staff were incredibly friendly and helpful. I needed to check in a little early, and they were very accommodating. The room, linens, towels were all clean and fresh. The location overlooking the waterfalls is really a rare gem. The lobby was a cozy spot to read, with a fireplace, comfortable sofas, and board games. The restaurant in the hotel had absolutely amazing food.

Some of the fixtures in the bathroom were a bit dated. I couldn't get my television to work but I didn't bother to ask for assistance because it wasn't that important to me. The shower gel dispenser was empty.

We liked just about everything. Being able to have vouchers for breakfast was a plus, also having a short walk to the Cocoon. Great for our teenaged grandchildren.

Our three grandchildren had the two bedroom suite above us on the second floor and it was perfect. My husband and I on first floor since my husband is handicapped and the room was almost perfect. It did have challenges in the shower though. No bar or shelf to hold onto and not able to have a shower wand was hard. But I also did not specify his particular needs when I booked at the Ledges.

Ledges hotel was magical! We were greeted by a wonderful receptionist who was beyond helpful. The view was amazing & hotel beautiful. My husband & I enjoyed everything. Wished we had more time.

The service could have been much better when dining at Glass (wine bar). At first we were the only customers in the restaurant. Everyone was friendly but not attentive. The following day our breakfast was okay. The other restaurant was busy with only one server who was beyond overwhelmed and very forgetful. Under pressure she could’ve been friendlier especially since we were understanding. The location was beautiful. Seemed like a nice place to also stay. BUT overall fun night away.

The Ledges was a unique road trip stop in the Pocono Mountains in Hawley. Beautiful boutique hotel in a beautiful unique location. Views of the mill river from out door deck and their restaurant. Room was beautiful, comfortable bed. The price was a bit more premium, but well worth the accomodations and delicious breakfast. Breakfast was offered at their partner property the Settlers Inn, a convenient few minute drive from the Ledges Hotel. The Settlers Inn restaurant and hotel are in a beautifully restored 1930 craftsman style hotel. Delicious full dining room breakfast.

It was a beautiful location. Friendly staff, easy check in and check out. The restaurant at the Ledges Location is exceptional and delicious!

The extra fees were a bit much for one night. Wish there were more active car and bus services nearby. The hotel does have a car company they recommend and a shuttle to the Settlers inn...but it would be nice if there were more transportation options.

Rooms are spacious, well kept and very clean. Staff VERY attentive to their customers. Enjoyed dinner at the Glass restaurant on premises as well!

Liked this property and plan to return, but if I could make any recommendations that would be that perhaps they can add a breakfast option on premises and some evening activity (??) during the winter months, indoors or in the beautiful outdoor area facing the waterfall, ie chairs by a firepit, etc.

The staff was very friendly and went above and beyond to answer any questions,they all made you feel very welcomed as well ! The food was absolutely amazing ! The scenery of the water falls was beautiful and the outdoors was very cozy and very well taken care of ! The waitress/bartender Summer was AMAZING and on point with our drinks and meal recommendations ! The rooms were very nice ,super clean and met our expectations 100% ! My boyfriend and i came to this hotel for our 3 year anniversary and they made this experience great for us ! I would HIGHLY recommend this hotel to all and we will definetly be returning to stay again !

We loved EVERYTHING !

Loved the views. That's what tou pay for. The room was tiny and needed updating for the price. The restaurant was Devine. I would go back . Especially during dam release. Maybe get a room with view for the price would have been better. Great service. Car charging station on-site. Loved my time there

Room

The view of the waterfall every morning was amazing. The staff was so pleasant, courteous and very helpful. Gave us great ideas of thing to do and places to eat!

The Wi-Fi connection was a bit slow which causes the tv in the room to run a bit off. It was tolerable but other than that, a great experience!