The room was okay. The lobby was clean. Fresh smell.

Went out the next morning. Came back after 2PM too allow time to have the room serviced. No one had been to the room May have been short staffed. The breakfast could have been better. Most things were cold. Also the curtains do not close. Should allow blackout curtains.

I really like that they used to change breakfast every day and it was so good, my family and I enjoyed out stay at this hotel.

I did not like that the front desk person was a litlle bit rude.

It smells so nice as soon as you walk into the lobby. Always clean. I really like staying at your hotel

I didn't really enjoy the breakfast I chose to sleep in. The location of the hotel was great...Directly across from the mall and plenty of stores near by

There wasn't too much that could ne been done I love the hotel brand as a whole. The roo.s could have darker shades as u work over night and sleep during the day dibt lije the streaks of sunshine coming through.

Clean and smelled amazing. I enjoyed walking through the cooled hallways. Usually these areas are air conditioned. I really enjoyed my stay. However, I did not enjoy the pool side area because obviously smoking is allowed in the area. There were cigarette butts in the patio and a lady who was smoking which cut my enjoyment in that area very short.

We enjoyed the space and the kichenet was a bonus that we would have prepared for had we known it was so nice. I loved the artwork, design, smell and very helpful staff. We talked to so many staff members and they were absolutely great! Thanks so much and this Holtel will be our 1st choice. The location was also great despite not on the beach.

The location was further from the airport than expected. Further, complimentary service to the airport starts at 7am and our flight was scheduled to depart at 6:45am hence a taxi was needed. Room service was not available and because of location and rental car was returned as contracted selection of food service was limited to external delivery service. Requested a 3:00am wake up call to prepare for early departure which was not honored. As backup we programmed our phones for early wake up.

We spent a week at Myrtle Beach and had a very early flight. We did not want to make the trip in the dark of the morning, so we went in and stayed the night before. It was very close to the airport and we had no trouble finding out way in. The unit we had was much more than we expected. It was VERY clean. We were a little apprehensive because we had booked a small hotel near the CT airport during the summer and had a horrible experience. The minute we walked into this hotel, I felt perfectly comfortable. Everything was sparkling clean.

Everything was perfect for our needs.

The room/suite was very spacious, decorated nicely, and had everything we needed for our stay.

The breakfast options were skimpy. We’ve stayed at several similar style hotels (e.g., Fairfield) that offered a wide variety of options for breakfast. The staff was kind, but they couldn’t keep things filled so there were long waits. A hotel this size should have more than one waffle maker and have more choices (e.g., egg varieties). Also, they didn’t offer any meat and only had minimal sides (e.g., oatmeal). It would have been nice to see a variety of fruits, breads/grains, cereals, and drinks. Unfortunately, we left hungry.

The property was quite impressive, spotless, friendly staff, and an amazing breakfast!

To begin with, I thought this property was the one at the ocean. I was disappointed at first , but it didn’t take long to see how wonderful this place is. The location was great for shopping, restaurants, and access to so many activities. We really loved staying here!

Breakfast was good lots of options The staff are friendly and helpful The housekeepers got me towels and cleaning stuff fast and no hassle like other hotels The pool was amazing

Complimentary water bottles in the rooms and at the desk you kinda don’t know they are free until you grab one to buy but it’s hot in SC and having the water available helps a lot. If the shuttle could do drop offs and pick ups at the main attractions like broadway or the outlets they could block times and set a meet up spot and even text reminders I think that would be helpful