Quality Inn near Monument Health Rapid City Hospital

The hotel was clean, the staff was friendly and the location was convenient. The price was very reasonable compared to other hotels of the same caliber in the vicinity. The room was clean and comfortable; we had two queen beds. There were the usual amenities: fridge, microwave, ironing board/iron, coffee station, hair dryer, etc. There are enough outlets to accommodate all of your electronics. The continental breakfast was hot, flavorful and plentiful; there is something for everyone. There is a pool (no hot tub) and a well-equipped weight/exercise room. There is a convenience store that abuts the property which is very convenient for those in search of late night/early morning snacks, drinks and fuel. Parking is free.

The facilities showed obvious signs of wear and tear i.e., the black-out panels in our room were full of holes, the countertop in the bathroom was broken and buckled and the noise from other guests and traffic was louder than average.

Pool was clean and nice. Had a nice view of the fireworks!

Room had crumbs under tv and the phone was all broken and not usable to contact front desk. Would have love a hot tub in pool area. Had a hair in my breakfast sausage.

We appreciated the affordability along with a good breakfast. The rooms clean and comfortable.

The noise of loud cars and motorcycles that started later afternoon and continued into early morning hours before quieting down.That was a Saturday night. Sunday was much better.I do realize you can't control that type of noise

Clean facility from entry to room. Breakfast was plentiful. Night desk staff was very nice, and breakfast server was pleasant.

We had a “disability” room. The bathroom was quite large, but the slide seat was pushed under the sink and covered in dust and cobwebs. Also staff should sit on the toilet and look at the tub. There was quite a build up of lime and mold surrounding the seat anchor. Also, there is not enough clearance between foot of bed and desk- furniture placement should be reevaluated.

The two men at the desk were awesome! Joshua and Donald.

Booking.com lost my check-in in limbo due to time change. There need to be a fix for that. The hotel desk clerks at this Quality inn near Monument were able to solve the problem and work it all out so it was stress-free for me.

Great location for many attractions! Property was clean, breakfast was good

Room was dark and bathroom was very dark. Hard to put makeup on and fix hair. No suitcase stand or place to put suitcase

We have stayed here multiple times and have always had a good experience. This last time, the upstairs hotel room sounded like it had a lot of stomping around late at night, but when I called the front desk they took care of it right away which was awesome. They have bagged breakfast with a 2 granola bars and an apple sauce for covid right now which is cool too.

It could use some updating so when they clean it appears as though it is cleaner. We found a cigarette under the mattress once, and weird crusty stains on the carpet. We aren't sleeping on the carpet so that's not a huge deal to us.

It was great to get a hot breakfast each morning. The staff member who helped us each day was always so pleasant. It was great to be greeted by her smile 1st thing in the morning: )

I really can't think of anything that could be better other than the raised rate on Saturday night. I didn't enjoy paying over $300 for the room after paying the more comfortable rate the previous nights.

The staff was very helpful. They fixed our only issue with the room.

The room was dirty when we walked in. The front desk worker went and cleaned the room and the manager talked to us in the morning and apologized. She explained what happened and it made since. Overall it was a good experience.

The floor levels are not noise proof. The people above our floor were too noisy. You could hear them walking , running around the room 2 in the morning which was very disturbing. Once we complained to the front desk, they resolved the matter which was nice. Other than that everything was great. staff was nice, hot breakfast was exceptional. Closer to restaurants and Mount Rushmore.