Beds were good . The snow was falling fast so left very early. Had a few thoughts in my head about how the place could improve the cleanliness. If a cleaner once a month would concentrate on cleaning corners and baseboards. When those aren’t clean makes the whole place look bad

The others smoking pot and it stunk up the whole place . 😡

Service staff was amazing and so helpful with whatever I needed. The front desk was ready to check me in when I arrived very late into the early morning hours without issue and got me checked in so fast.

Breakfast was a little underwhelming but nothing bad. some packaged pastries, some waffles and cereal. not a wide variety but enough for the price of hotel. 24 hour coffee was greatly appreciated

Beds comfy, clean, cold air worked great! Curtains darkened perfectly!

Coffee maker perked the water all over the counter and floor, tried for 20 min. Had to go down to lobby for coffee. Asked for a new one or diff one, never got. Hair dryer fell apart when I went to use it. Need bigger more visible sign that says Quality Inn.....we passed it twice. Otherwise....no complaints. Will stay again if need be!

A great hotel not too far from I-65 and Mallory Lane

When you GPS the address, it puts you in the middle of a two lane country road. Yet, if you GPS the Candlewood Suites, it takes you right to the two hotels that share a parking lot. I travel often and this is only the 2nd time I have enountered a misplaced location on both Google Maps and Waze.

Great accommodations for the price. Great location -- close to interstate, close to Franklin.

When we first went into room - there was a bit of a smell - not bad, just like the room had been closed for awhile but it got OK after we turned air on. Room was clean and towels were plentiful. Great hot water.

Convenient location for my needs. Room was adequate and reasonably priced.

Everything was acceptable. No particular dislikes.

My room was clean! Each day they made my bed and changed out the towels, etc. I felt very safe there and the staff was always cheerful and helpful!!!

Quiet, comfortable.

According to Booking.com they have smoking rooms….BUT ACCORDING TO THIS QUALITY INN THEY DO NOT HAVE SMOKING ROOMS !! Somebody dropped the ball this time. Beware of 3rd party hotel reservations !!!

Super friendly desk clerk. The location was good. It was a little pricey for a Tuesday night, but not horrible. It was clean and my smoking room didn't smell like a lot of them do. I would stay again if I'm in that area!

The location and staff are exceptional. Perry, Chase, Andy, and the rest of the team at the Comfort Inn Franklin really went the extra mile to make my stay memorable in a good way. Highly recommended.

It's an older property.