The hotel was beautiful and very clean. The bed was comfortable and the room had a huge window. The shower/bathroom was updated and very nice.

It would be nice if there was a sitting bench in the shower so I could have shaved my legs. Additionally, when we went down for breakfast there was not enough staff to keep the tables cleaned as guest finished and left so even though there were about 4 to 5 tables open to sit at but were not cleaned. We had to sit at the bar which was not near as comfortable. The food was very good though. Everything else was great.

The staff was amazing our first morning we missed the 9:30 breakfast time and only coffee and danish available until Michelle the food director came by and said breakfast would be no problem she insisted we have a full breakfast for us and another couple she and the staff were amazing and so accommodating I have not experienced anything like this she said we all needed a good breakfast and she made sure we had the best !!!

Clean and updated facility with friendly staff. Great location close to restaurants and shopping.

A $300 per night room should not nickel and dime you for a $30 per night self parking fee. Offer valet parking, work it in to the overall charge, give a voucher, something. Just another in your face example of pure unadulterated corporate greed. It was a filthy stain on an otherwise wonderful facility.

The beautiful facility, rooms, waiting areas. We had friends stop by, so the spaces were exceptionally accommodating.

Staff shortages showed throughout our stay, and the few who were there and hardworking at times seems pressed or stressed, especially in the bar, dining areas. No room service, however understandable caused us to rely more on the in house dining - and it was often not open, not ready or scant.

Breakfast staff were wonderful- helpful and polite. Location was great. Family members live in Belle Meade . So getting to their home was a breeze.

Although the buffet was ok, I was hoping for an ala carte menu, which was not available, as I was there on a weekend.

First impressions are always a good indicator. The lobby was impeccably decorated and welcoming. The cleaniness of the hotel was great, the bathroom was beautiful and the comfort of the beds was FANTASTIC!

The rooms appeared a little larger online, but they were still a very nice size.

The person at the front desk when I checked out early Sunday was running a computer audit and wasn't very helpful in printing a receipt. I gave her my new business card and asked her to email the receipt, and she sent it to my former employer using an old email Hilton had on file.

Reasonable location, helpful for access to other businesses. Very friendly and attentive staff, a good restaurant and well appointed gym.

Air-con rather noisy, and a fair distance from the heart of town for dining out.

Breakfast was great! We had continental one day and the buffet the next - delicious! Location was perfect. Lots to do in the area - shopping, movies, and I did the Van Gogh Immersion experience.

Price of parking

The evening bartenders, Tyre and Danaiya, were great! They were very professional and friendly and even advised of us things to do in the city.

There was a staff member when I came in to check in that night was very unprofessional. He didn't advise of the $50 a night incidentals that were being held on my card. He really didn't seem to be happy with his job at all. I also didn't like that the restaurant wasn't open in the middle of the day.