SpringHill Suites Dallas DFW Airport South/CentrePort

I loved the location and just the overall feeling, it was a great stay for the time being.

I am writing to express my concern regarding an unauthorized smoking charge of $100 on my recent hotel bill. Neither myself nor the other adult accompanying me are smokers, and we did not engage in any smoking activities during our stay. I kindly request a thorough review of the situation to rectify this unjust charge promptly

This was our 2nd stay with yall and it was great. The facility and room felt clean and the staff was fabulous!

The only things we were disappointed with was that yall removed the waffle makers, those were amazing last stay. There were waffles in the breakfast container and they were soft when we pulled then out because they were warm but once they were no longer warm (after walking to sit down and applying syrup) they got hard as a rock & wasn't really eatable. The pool itself was really cold, the room was heated which helped but the pools heater I think was on the fritz.

The breakfast was good. clean and quiche and different. like the coffee and I reckon is much better than other hotel breakfasts.

No free bottles of water in room. They blame CO VID but really it’s a excuse for cost cutting.When I pay there high charge over 200 per night I expect free water bottles in room The inside pool was cold and the staff need to jump into the pool to tell customers what is cold or warm.

Nice front desk staff and shuttle driver. Breakfast good. Room large with comfortable beds. Close to airport with easy shuttle ride. Breakfast had a lot of choices.

Hardly anyone in the lobby, hallways or elevator (besides staff) was wearing masks, but I suppose that's normal in Texas? Was a little disconcerting since we are in the height of Omicron surge. Wish windows opened. There was a faint air freshener smell in room. But not too bad.

The staff was friendly and the room was nice. Loved the size of the room but I was also put in one of the last rooms available and it happen to be the handicap room. The shampoo was nice as I had forgotten to bring my own.

I turned the air off but in the middle of the night it came back on. I have a hard time being cold so waking up to it being 65 in the room was pushing it but over all the stay was nice.

I enjoyed staying at the property. it was clean, the staff was pleasant and the location was convenient

more extensive shuttle service to airport or the mall need waffles for breakfast and yogurt, more favorites need air freshers in rooms, some music in the building. once a week drawings for discount on rooms for winner

The airport shuttle service was exceptional even when we requested a trip for 3:30 AM. The room was perfect, clean, and roomy. Just wonderful even though we weren't able to stay longer.

Nothing. Everything was perfect and up to our standards.

It almost very nice for me. Very clean, staff was so nice!!

The restroom in my room was often clogged up. So I had to tell your staff about that several times...

We loved the breakfast selection. The location was convenient near the airport so we could get to our flight the next day. We also loved having a few restaurants close by for lunch.

manual from the front desk wash so sweet and helpful. The staff was amazing as well

everything was okay.. I wish they would of had more things for breakfast and had the bar open