The facilities, staff, service, and amenities are top-notch - everything one would expect from an Omni. Views and location are fantastic, with guests able to walk by the river, sit by a bonfire in the evenings, and look at the water.

The hotel policy is to attractively price rooms and hit the customer with add-on charges. Internet is just under $15.00/day for "premium," and self-parking is slightly higher if I remember correctly; these policies bother me as a consumer.

Room was bigger than usual hotel room. Bathroom was excellent. The large view windows were great for the views of the lake and the surrounding condos. The Flossie's restaurant was delicious and the service good.Hotel staff were all friendly and helpful.

It is about time to update the furnishings and the decor. The room is a bit drab by todays standards. The $25 parking fee is a bit excessive and then you tip the attendant on top of that.

View of the city from the room was wonderful. We had the corner suite and it was great. You could also walk out onto the balcony. The bed was very comfortable and the hotel over all was a delight

The hotel is dated. But they do a great job trying to make up for the dated decor.

location, the breakfast buffet was OMGOODNESS! The staff was very knowledgeable! it felt clean in there! pool was neat! the valet parking wasn’t overpriced either. EVERYTHING was great! oh yeah and usually in hotels the water pressure sucks nope the hot water was piping!

that little balcony gave me the creeps. I’m not afraid of heights but this one was a little shaky and maybe it’s because we were on the 20th floor! either way that’s the only thing that i wasn’t fond of!

Everyone working there is friendly, helpful and in a great mood. Everyone tries to help and satisfy your needs.

I don't like that they still advertise as offering free shuttle service to and from airport. That was the reason I choose it, but when I call to ask where I would find the shuttle they told me it was not working anymore and I had to take a cab. So bottom line they are advertising a lie. I hate that.

The view was awesome the room was clean and large the service was prompt the lobby bar and bartenders were awesome the pool area was nice

There was no microwave on the premises for guests which doesnt make sense for this level of establishment

The staff was exceptionally friendly and the common areas were all beautiful. The view from the 19th floor was very nice.

The rooms could use some love, they’re a bit outdated, bedding/towels were uncomfortable and although the room was gigantic- there was limited lighting.

Very clean, nicely decorated, very comfortable including bed, beautiful bathroom amenities, nice views, good restaurant and friendly, helpful and professional staff.

we arrived late because of flight delights and restaurant and room service was not available. Would like room service until 12 midnight or 11 pm.

Layout, including the lobby restaurant and bar, coffee shop, and pool were exceptional. We loved being able to walk around inside and outside near the canal and absorb the atmosphere.

We thought some of the areas closed too early (pool, lakeside bar, restaurant for dinner/drinks).

Good location relatively close to the airport. Nice area för strolling around.

WiFi should be free of charge. Now you have to pay or register for free with a bonusprogram. That registration did not work so after talking to the front desk staff we got free WiFi. A hotel with this standard and price should have free WiFi.