Motel 6-Plano, TX - West - Frisco

The new upgrades. And the comfort of the location of the rooms they put me in. They are spacious and colorful which brings a sense of energy of productivity and inspiration. They have a smoking session upstairs and a non smoking down stairs. You can not smell any smoke in the rooms down stairs which caters to the restful comfort of the visitors.

The customer service representative working night shift on May. 6th 2023 was rude. I asked was there any sitting area or could I use a seat to seat outside briefly. He responded aggressively mumbling. Then asked if they had disability accommodations he immediately gave detailed information on the sitting area by the swimming pool I could get to. Once outside I must say it was beautiful AND covered sitting area that I feel catered their visitors comfort.

the staff was very professional and we enjoyed our stay overall

the city didn’t open the pool in time of our stay and the elevator was not in order at the time of our visit and stay but I can the staff made this property look good because of their honesty and hospitality for me and my family as customers and I wouldn’t mind staying at this property in the future because of their kindness and understanding with me as a customer and they have wonderful customer service….😇

Well as you may know from my last review. I didn't have a refrigerator in my room. But this time I did and they put me in one of the rooms that got renovated. And it looks wonderful.

The only thing that I didn't like was. I know they are remodeling all the rooms. And the construction company have all their things in the hallway and the fumes from the paint is very strong. But I feel like they should put away their stuff when they get done.

Once the internet came on it was smooth sailing and we had hot water working the whole time

I didn't like the fact that I spent money on food to put it in the mini fridge for the mini fridge to not even work at all. I wasn't even offered a replacement smh

the location is quiet and convenient the rooms are clean and the staff is very friendly

the Internet sucks never working i had to use my hotspot to use the internet

Great staff. Friendly and accommodating. I had a good experience with this location.

Overall, no real complaints.

2nd time in two weeks staying there, and just booked another 4 nights, I haven’t seen the bigger rooms but I definitely recommend this place for convenience and a good nights rest. Thank you staff for making this place my home away from home

Smoking rooms, quiet, privacy, staff ,. Parking, cleanliness, stand shower, bathroom sliding door

Beds caved in really bad, ac made loudddddd noise couldn't use it.

I like how clean the rooms I have gotten there have been... staff are great... and no extra charge for my lil dog...

Close to my job

The water didn’t get hot and no fridge like the other room I was in