Tru By Hilton The Colony

We didn't have breakfast.

The only thing we didn't care for was pets around breakfast areas. I don't mind that the hotel is pet friendly I just feel that guess should not have pets near the food.

Location was close to many attractions, not by walking distance but through car (<10mins), breakfast was great (eggs, sausage, oatmeal, coffee, juice, pancakes, bagels, donut, etc).

Front desk was fine best service was from night shift, many aren’t friendly or even speak here but night shift associates were great. Customer service in the area sucked, I’m from out of the Midwest area and my expeditions of a southern welcome or even like home feeling with people was definitely not met. Everyone seemed to have an attitude, road rage, rude, etc.

We liked everything about the hotel. The breakfast was simple, & kid friendly as was the hotel. We were in town for a family event. The outdoor pool was very small, & can see that it will be crowded when the weather warms up. The hotel has very similar characteristics of an ALOFT.

There was loud fan noise coming from the ceiling in the bathroom that ran constantly. It was very annoying, & It was difficult to sleep. .

The breakfast area was a huge disappointment. When the main feature of breakfast needs to be cooked by the guests, it becomes very congested and chaotic. Perhaps rethink having a pancake machine or at least moving it somewhere else. We chose not to have breakfast at the hotel because there were so many people crammed around the pancake machine, we couldn't even see what else was offered.

Large clean room. Nice staff.

No ice buckets in the room. We were there for many days. Breakfast was sub-par- gravitates toward the bananas and peanut butter. My Son said oatmeal was good. Sheets were super soft and amazing. Cleaning staff were nice and helpful.

I loved the snacks, breakfast selection, pool table (our most used amenity!), pool and outdoor area, and the friendliness of the employees. They were all very welcoming and always asked if we were okay or how we were doing!

I did not enjoy how our room was not as spacious as previous rooms we have stayed in at this hotel. I would also say the pillows were a tad dirty and had what appeared to be blood on one of them.

The room were extremely clean, bed always comfortable and shower spacious. Front desk staff made it super easy to check in and check out. I provided my ID and my room card were ready, no extra steps. I can’t wait to return I absolutely loved my experience here.

Over all the experience was good but I would of liked for the room to include a smart TV so I could of connect to my Netflix account. Other than that 10/10 experience.

Location was great. Breakfast was well organized and the food was good. The front desk people were efficient and friendly. The place was clean, quiet, and practical.

There should be a person in charge of the breakfast area monitoring the way people handle the food. There were children touching, for example, the bread and putting it back with bare hands.

I did not eat breakfast. I chose to sleep in and enjoy my relaxation time. Enjoyed my stay very much. It hotel was close to the location I was in town to visit.

There was nothing that I did not like. The location was great. The price was what I expecting to pay when I was looking for a hotel . There was nothing at all not to like.

Good safe area, felt comfortable, very accommodating and nice Breakfast !

I can’t think of anything except I wish there were microwaves in the rooms, but there is one in the lobby area !