The location was good. The room was large and was very clean and quiet. They had one of the best breakfast buffets we have had recently in a hotel. we were assigned the wrong kind of room initially, but the front desk resolved it immediately.

The bottom sheet on one of the beds was so pilled and rough we had to sleep on top of the top sheet and get a top sheet from the extras for sofa bed to remake the bed so we had a top sheet. The refrigerator made a chirping noise most of the night. it was especially loud when water was turned on in the bathroom. We did alert the staff to these problems and I am sure they will be addressed.

Good location. Nice size room with kitchen facilities.

I had reserved a king room. I received a voicemail the day of my reservation apologizing that they didn't have a king and would give me a queen room instead. I understood this, but when I checked in I was told that the reason they didn't have a king for me was that another guest had extended their stay in the room meant for me. It doesn't seem right to me that I would be bumped from my reservation because the guest before me decided to stay longer.

Super great staff, very nice, polite and professional. Room was perfect for us. Have stayed there a few times and always great.

Due to (I assume) COVID and changes in policies there is no regular housekeeping. I had to request to get any vacuuming or slight housekeeping done in less than one week (8 day stay) - then I was overlooked for the "regular housekeeping" and had to go request it be done. Not sure of the issue or reasons.

The rooms were clean & very nice. The pool wass nice, too. The staff was friendly and helpful.

The food at breakfast was bland. The waffle machine AND the juice machine were BOTH out of order. The selection was very limited and not filled until close to ending time when we already leaving.

This was the second time we stayed at STAYBRIDGE Hotel in Charlottesville VA--and during the same weekend as first stay the end of Dec 2020. It is the anniversary weekend of our daughter & her sweet husband. We do plan, right now, to make it a tradition so that, YES, we love staying here. STAYBRIDGE has everything one needs to be comfortable and because it is PET FRIENDLY, our Skye, stayed as comfortable as we did. Breakfast was complete with all the "FIXINS". Thank you STAYBRIDGE

There is nothing we did not like. Personnel is friendly, food is great, accommodations are perfect!!

very nice and welcoming facility and staff. fantastic breakfast and happy hour for guests. pool is decent. easy to find and close to shopping and restaurants.

mattress was getting a bit worn and lacking support especially on the one side that gets used most. The sofa bed was small and would not have been a good option for two adults but for kids we made it work.

I loved how clean the hotel was and the complementary breakfast offered as part of the stay. I also enjoyed our spacious room with a coach and kitchen area.

I did prefer the road work around the hotel. However, I am aware that its a situation the hotel could not control.

We love CVille and Forest Lakes and this hotel is perfectly located for our visits. Rooms are and breakfast are great. We have been there second time already and we will come again.

Nothing

This is just not like other hotels - such inviting and friendly staff, great lobby with some wine socials which is fun. plus my room had a little kitchenette. Parking on-site - just a good and easy experience. loved I could bring my dog too.

n/a

A hot breakfast was available daily as well as dinner Mondays to Wednesdays. There was an outdoor patio with a fire pit, laundry facilities, indoor pool, business center and workout room. The workout room has a variety of equipment and weights--not just a treadmill or stationary bike. The hotel paid close attention to sanitation for COVID-19 protocols. Not once did I find an empty hand sanitizer. I watched one in the elevator get very low then it was replaced before it was completely done.

Our room was only refreshed once in the 10 days we were there.