The staff went out of their way to make us comfortable. They are making a great effort to bring the place up from the previous owners, so do not pay any attention to the older reviews. The location is great, lots of places to eat nearby. It was right on the way from the airport to where we were going (Outer Banks). I would definitely stay there again.

The only thing that would make this place better is to have a free refund policy. Currently if your plans change, there are no refunds.

The desk agent was friendly and helpful. And there was a woman named Bobbie who was super helpful and friendly.

The outside could be spruced up a bit and my room window was at ground level with the parking lot and the Waffle House next door. There were no blackout curtains, only blinds that allowed some light to shine through, especially car headlights.

We drove all night from Connecticut and arrived about 9:30am. We went in and were told check in was later in the afternoon. I asked if it was at all possible to get our room earlier because we had driven all night and they said to call about 11:30 and they would try. They had our room ready at 11:30 and we got to sleep right away. They were very nice, and we will stay there next time we go to Chesapeake.

The air conditioner didn't get the room quite as cool as my son would have liked but it was finr for me.

The great service when I checked in was very helpful. Very respectful and i feel like I'm important and valued. The owner's are fantastic and they treat you like family.

N/A Everything is good.

Good location and the updates are nice.

Beds are a little uncomfortable

The rooms were very clean. The view was nice The location was very good

The fact that you can't smoke I'm any of the rooms

The fact that waffle house was next door and Walmart across the street. Rooms very nice and clean

No smoking in rooms

The customer service team and it was very clean and very good price

N/A

The staff

The beds are to hard. And bedding not so comfortable 😞

Everything

Nothing