Super 8 by Wyndham Kenosha/Pleasant Prairie

#1. The staff are stars! Super understanding & kind & good- humored. Jessica really took action on my requests -- & a few were rather odd ones! #2. The GOOD quality towels. Hanging space for clothes. Refreshing decor colors & patterns. #3. The Detail Counts: Just-right proportion of microwave & fridge in room. Cheerful breakfast area w/2 doorways -- 1 that leads to the lobby & the other leads to the rooms. I like how the breakfast area remains open all day / not closed off. More, but I'm out of time!

Good of you to ask! My #1 dislike is about the luggage cart --- yes, ONE. (hint) The ONE was truly dirty: that surface needs hairs, fuzz, & grime removed throughout the day -- did not want to even put my items on that cart! #2 is the lack of coffee choices: the coffee is decent but no choices, like a dark roast option and/or other, seems standard these days. #3 TV remote itself, is SO small it's awkward to handle & even w/ glasses on, I cld not read it! #4 grateful that there was a 'non-white' bread option ( w/fiber, etc) @ breakfast, but I personally wld like to see 2 options be worked into your menu: - 'NO SUGAR' baked goods -sugar-free yogurt! Alot of us keep track of 'too much sugar' for health reasons! Thanks for listening!

Descent

My room was cleaned to the visible eyes but the beds, the room has two queen size beds, was nasty. Room 317, the first room that was given to us upon our arrival, had hair on the bed linens. The replacement room, which was 318, the top spreads on both beds had white stains on it, the toilet had urine on it, and the TV didn't work. I had to pay $225 and some change for two night stay. I didn't sleep comfortably because the bedding was nasty. So the building appeared to be descent until a person get ready for bed. To them the price might been cheap and they may feel you get what you bargain for. But no. I always get cheap hotels and none of them was as nasty as the rooms I received. Then one of the host asked if he can brush the hair off the bed. And I wanted more than just my deposit back.

Location was near all of the places we needed to shop. The staff were very helpful. Our first room had a broken TV so they let us switch rooms also we liked the larger refrigerator in the former room better because it was bigger they switched it out as well.

TV volume was really low and whoever was staying in the room above us had kids who run around loudly 1 night.

I had a staff member go above and beyond to make my stay better. His name is David and he is a Superstar. He really knows what customer service is. I am a Veteran with a slight handicap. I spoke to him and he came up with solution that makes my stay really good not just tolerable.

The room was great. The housekeeping staff was excellent and very helpful.

Breakfast was a little disappointing. The selection was weak. The bagels and muffins were all mini-too small for toasting. Not thinking you need to hold the $50.00 incidental fee for 14 business days. Credit card should be reimbursed once the room is checked.

Dustin, the manager, is ALWAYS great and very helpful. Always a smooth check in. I appreciate he and his staff's consistent kindness. My go to place for good quality and a great price. Right off the highway and near everything you could ask for and need. Can't ask for more.

Had a variety of food for breakfast. Nice dining area. Everything worked - TV, internet, lights. Had a nice desk to do work on. Parking close to room. Close to restaurants, gas stations and stores.

No elevator or ramp for 2nd, 3rd floor.

Great price, so almost anything that's clean and safe is going to be great. Free breakfast helps alot too.

Our room did have some damage. The door was a bit jammed.

The beds were comfortable, location was right off Highway and breakfast was good.

Bathtub needs to be replaced.

The room was somewhat updated and the mattresses were good and firm to sleep. There was a hot breakfast with pancakes made from the batter inside a machine that were tasty. It was humid outside and the ac worked well. The front desk people were very helpful.