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+1-833-728-20411,139 reviews
From
$30020-22 Chan Cam, Hanoi, 10000, Vietnam
Reservations:
+1-833-728-20411,139 reviews
1/46
Spa/Wellness packages
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Streaming service (like Netflix)
Steam room
Welcome to the charming Hanoi Center Silk Premium Hotel & Spa & Travel, where luxury meets comfort in the heart of Vietnam's bustling capital! Nestled just 0.6mi from the vibrant city center at 20-22 Chan Cam, this 4-star treasure invites you to unwind and explore the enchanting city of Hanoi. With a tantalizing starting price as low as $____ per night, indulge yourself in spacious, soundproof rooms with stunning landmark views and delightful amenities designed to pamper every traveler.
Looking for a place to relax and rejuvenate? This delightful hotel has it all! Treat yourself to a heavenly spa experience with wellness packages and soothing massages that leave you feeling like a brand new you. Satisfy your culinary cravings at the on-site restaurant serving mouthwatering dishes, or enjoy a kid-friendly buffet for our younger guests. Need to stay connected? Free Wi-Fi is available throughout the hotel, and for the entertainment buffs, streaming services like Netflix will keep you glued to your favorite shows after a long day of exploration.
With over 1,139 glowing reviews, guests rave about the impeccable service and fantastic amenities offered by this hotel. Enjoy private parking, a steam room, sauna, and room service that's just a phone call away. Plus, with babysitting services and extra-long beds, families feel right at home. Whether you're here for business or leisure, the Hanoi Center Silk Premium Hotel is your perfect launchpad to dive into the thrilling culture, amazing food, and warm hospitality that Hanoi has to offer!
As you step into the vibrant atmosphere of the Hanoi Center Silk Premium Hotel, an exciting culinary journey awaits you at the Hanoi Jade Restaurant & Patisserie. With its family-friendly vibe and traditional decor, this on-site eatery serves up a delectable array of Vietnamese, Asian, and International cuisines that will have your taste buds dancing with joy. Savor mouthwatering dishes crafted from fresh local ingredients, and don’t forget to indulge in some delightful pastries for the perfect sweet ending to your meal. Whether you're dining with the family or seeking a romantic evening, the restaurant’s warm ambiance is the ideal backdrop for creating memorable moments.
For those venturing out, the hotel’s central location makes it a breeze to explore the charming streets of Hanoi. Picture yourself wandering through bustling markets, where the rich aroma of street food fills the air, urging you to try iconic dishes like pho and banh mi. Don’t miss the chance to visit historical landmarks such as the Hoan Kiem Lake or the One Pillar Pagoda, either—a cultural feast awaits just a stone’s throw away! At the end of an adventurous day, return to the hotel where you can unwind in the steam room or sauna, letting your worries melt away as you embrace the tranquility that the hotel provides.
To ensure a seamless experience, the hotel offers a plethora of convenient payment options. Feel free to settle your bill with your preferred method, whether it be cash, credit card, or any of the many respected payment systems. With all this hotel has to offer—from fantastic food to rejuvenating spa services, and a location that puts you right in the heart of it all—your stay at the Hanoi Center Silk Premium Hotel & Spa & Travel promises to be a delightful and unforgettable escape. So pack your bags and get ready for an enchanting journey through the vibrant city of Hanoi!
Closest airports
Noi Bai International Airport
13.5miCat Bi International Airport
58.5miSpa/Wellness packages
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Streaming service (like Netflix)
Steam room
Air conditioning
Kid-friendly buffet
Tour desk
Private entrance
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Landmark view
Elevator
View
Balcony
Free toiletries
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Bidet
Soundproof
9.4
1,139 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Vivien
9.1
December 2024
Hanoi Center Silk has a truly wonderful location! On the street there are several cafes and bahn mi stores, several pho/noodle places around the corner, fine dining at Chapter, massage/nail spas, and close to the city sights (St. Joseph's, shopping, nightmarket, etc.). Several restaurants on the street are mentioned in the Michelin guide/Bib gourmand - a foodie haven while being a quieter street at night! On top of that, the service was wonderful. I had a large family (11 people) all with different requests and tastes and everyone (but especially Henry) went above and beyond with recommendations, bookings and reservations for an older group of relatives. Sheets and towels were soft, toiletries smelled good, and there were good supplies and snacks in the room! The rooms were huge but the service is what really makes this hotel worth a stay!
Some rooms didn't have a view (personal preference - one of the rooms in the family room has no windows) and the bathrooms were a bit worn/dated. The location and service more than made up for it - I'd give a 9.5 if I could as these are preferences! The other hotel silk boutique hotel is on the same street and they look almost exactly the same so several of us kept walking into the wrong one by accident!
Roy
10
October 2024
The location of the hotel is excellent. The street is quiet, which is important in a city where traffic can be crazy! I stayed in Room 708 for 7 nights. I had a small terrace which actually I did not use. The bed was very comfortable, and the silence enabled me to sleep very well. The hotel is very clean. Good shower. Good air con, which I needed. Bottled water is provided each day. In reception, there is a constant supply of tea, cookies, and bananas. The staff are excellent! Henry, Giap, Michael, and Emily all work hard to make sure that their guests have everything they need!
There was nothing I did not like!
Amy
10
October 2024
Staff were very friendly and attentive. They allowed us to check in early which was very appreciated after a long haul night flight. There was a slight issue with the room we booked (balcony room) not being available due to a leak on our first night which was disappointing as we booked it specifically for the balcony. However, the room they gave us was very similar just without a balcony and they gave us a discount because of this. We were then moved to the original room the following night so not a huge issue and we appreciate it was out of their control. They also kindly provided us with tea on arrival and a bag with water and snacks on departure. There’s also complimentary water, tea and coffee in the rooms which was nice. Very good location, approximately 10 minutes walk from old quarter.
Overall very clean in bedroom and bathroom, but the shower area was not as clean as I’d have liked, however it’s a slightly older hotel (like most near the old quarter) so mostly wear and tear issues as opposed to not being cleaned properly.
Amy
10
September 2024
The location of the hotel was great, right in the heart of the old quarter surrounded by great cafes and food. What really makes this hotel stand out is the staff, they really went above and beyond. Henry, who helped us booking some tours especially, when my partner cut his thumb during a cooking class Henry came with us to the hospital (even though he’s scared of hospitals). He translated for us with the front desk staff and even with the doctor - turning him a little grey! He saved us hours and really saved the day. The whole team was lovely and I would highly recommend staying here. The room itself is a little snug but has everything you need and had a great view of the city, plus the location means you don’t want to spend a lot of time in the room anyway. We would definitely stay here again
Doug
10
October 2024
Ok. So here is the run down so make sure you read this. The place is situated in the best location in Hanoi without a doubt. It's close to absolutely everything and you are living in the quietest street in the old quarter. Its right next to the world renowned Pho 10 and the street is one way and has coffee places etc everywhere. You are walking about 10min to everything. Lake, Note cafe, beer street, puppet show. Now if you are booking trips, I didn't realise but these guys book everything. I booked my Ninh Binh through them and it was amazing. I should have booked HaLong but we didn't know at the time. They'll message you on WhatsApp so trust them and book everything through them. Great prices and personalised service. The family connecting room was huuuuge. We stayed with a family of 5 and the place was exceptional. The front desk staff are probably the highlight. Everyone of them were polite and friendly. His place was the highlight and we stayed in every major city in Vietnam.
Maybe breakfast but who cares. There are places everywhere that do it and you are in Vietnam so walking for food is custom.
Andreea
10
September 2024
Everything!!! The facilities were great, very clean accommodation and brilliant location close to the old quarter. The staff are very kind and friendly. Henry, the senior hotel manager was amazing in accommodating all the requests. I have extended my stay with them as I felt very comfortable and have booked two tours ( Ninh Binh & Halong Bay) through the hotel which were great and Henry has organised them and kept me updated as they had to be changed around due to the typhoon. Overall, an amazing experience and I would recommend this hotel in a heart beat 😊
Everything was brilliant. No negatives.
Cook
10
August 2024
The staff were always available and ready to help. Their hospitality was definitely my most appreciated detail of our stay. Each staff member greeted everyone warmly and provided personalized conversation and extra services without hesitation. That being said, the hotel itself is very conveniently located, and the accommodation is clean and comfortable. I would recommend this hotel in a heartbeat to anyone looking for a quiet and comfortable stay in Hanoi.
This is entirely based on my pesonal preferences. I cannot say that there is any downside to this hotel aside from the price (which is still not unreasonable).
Stephen
10
June 2024
Literally from the second we booked - I think it was under 3 minutes, we received a mail from the team confirming everything and offering to help with any enquiry prior to traveling. When we arrived they were already out in the street to guide the car in and welcome us. This is how it stayed the whole time we were there. There was fruit and drinks offered and nothing was ever a problem. The manager Jay took time during the check in to give us insider info on where to go and saved all the pin markers in Google Maps so we could find it all later.
Here and there a few touch ups are required but they explained they had just taken over the building and were working on these things. To be very clear nothing had any impact on the stay or the enjoyment of the facilities and anything we pointed out was attended to immediately.
Paolo
9.1
June 2024
The hotel was clean, and well functioning, also thanks to Henry and the rest of the amazing staff working there! My room was very comfortable and of offered space and lots of light, coming from 2 different windows. The curtains were thick, so I was not disturbed by the light, in my sleep. The toilet clean, with a large shower, beautifully adorned. The room had lots of little details all around to make my stay more comfortable: I was even able to do some work from a nice desk. I also tried the laundry service and that was impeccable. I have to say this again: the staff has probably been the kindest, nice and more efficient I have ever encountered at a hotel.
The property is located in the middle of the Old Quarter and it is definitely easy to explore most tourist attractions and areas from there: I walked everywhere, being able to get to destination within 15 minutes max. Located on a small road, with basically zero traffic, my room (and I guess the others as well) was very quiet, and yet had a nice view on the surroundings.
Paulette
10
May 2024
ROOM The room was extremely spacious and the beds very comfortable. SHOWER The best shower on our visit to Vietnam as we always have issues with the drains not draining properly but this was fantastic ARTWORK The artwork and decor was lovely NOISE We had no noise which was great as Hanoi especially Old Quarter can be noisy. LOCATION Perfect location with no noise and great little eateries ie Bahn Mi place next door was amaaaazing and love Egg Yolk for the best egg coffees STAFF Well all I can say is that this hotel excels because of the great staff they have. Jay, Henry, Michael, Wiliam and Leah were amazing throughout our stay. Jay knew we were sick a few days before we flew back home and kindly arranged a sandwich and fruit for us as we stayed in the room for a day or so and he would message and ask us how we were doing which is so so caring of him, and Henry escorted us to the pharmacy around the corner and back for medicine. These are the things that make a hotel stay special and will return for sure and stay here again. Thanks so much guys!!
Can't think of anything
Attractions
St Joseph’s Cathedral (Nha Tho Lon)
0.1miVietnamese Women’s Museum
0.5miDong Xuan Market
0.5miVietnam Military History Museum
0.6miVietnam National Fine Arts Museum (Bao Tang My Thuat)
0.7miLong Bien Bridge (Cau Long Bien)
0.8miHanoi Opera House (Nha Hat Lon)
0.8miVietnam National Museum of History
0.8miPhu Tay Ho
1miPresidential Palace
1.1miHo Chi Minh's Residence (Nha Bac Ho)
1.2miTran Quoc Pagoda (Chua Tran Quoc)
1.4miWest Lake (Ho Tay)
1.4miVietnam Museum of Ethnology (VME)
3.3miVan Phuc Silk Village
6miAttractions
St Joseph’s Cathedral (Nha Tho Lon)
0.1miVietnamese Women’s Museum
0.5miDong Xuan Market
0.5miVietnam Military History Museum
0.6miVietnam National Fine Arts Museum (Bao Tang My Thuat)
0.7miLong Bien Bridge (Cau Long Bien)
0.8miHanoi Opera House (Nha Hat Lon)
0.8miVietnam National Museum of History
0.8miPhu Tay Ho
1miPresidential Palace
1.1miHo Chi Minh's Residence (Nha Bac Ho)
1.2miTran Quoc Pagoda (Chua Tran Quoc)
1.4miWest Lake (Ho Tay)
1.4miVietnam Museum of Ethnology (VME)
3.3miVan Phuc Silk Village
6miAirports
Noi Bai International Airport
13.5miCat Bi International Airport
58.5miHanoi Jade Restaurant & Patisserie
Cuisines
Ambiances
Spa/Wellness packages
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Streaming service (like Netflix)
Steam room
Air conditioning
Kid-friendly buffet
Tour desk
Private entrance
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Landmark view
Elevator
View
Balcony
Free toiletries
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Bidet
Soundproof
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Badminton equipment
Bicycle rental
Bike tours
Cooking class
Game room
Tour or class about local culture
Walking tours
Bathroom
Additional bathroom
Bathrobe
Bathtub or shower
Bidet
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Baby safety gates
Babysitting/Child services
Outdoor play equipment for kids
Food & Drink
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Chapel/Shrine
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Hardwood or parquet floors
Heating
Hypoallergenic
Interconnecting room(s) available
Non-smoking rooms
Private entrance
Room service
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Cleaning products
Dining table
Dryer
Electric kettle
High chair
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Streaming service (like Netflix)
Telephone
TV
Video games
Outdoors
Balcony
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Drying rack for clothing
Fan
Fold-up bed
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Light therapy
Massage
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waxing services
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Public transit tickets
Shuttle service
View
City view
Landmark view
View
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
JCB,
Visa,
American Express,
Discover,
Mastercard,
Diners Club,
Maestro,
Cash only,
Bankcard,
UnionPay debit card,
UnionPay
This property accepts cash.
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