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9.1

224 reviews

Madelise Palace Hotel & Spa

Madelise Palace Hotel & Spa

116-118 Hang Buom Str, Hoan Kiem Dist.,, Hoàn Kiếm, Vietnam

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Pet Friendly

Restaurant

Room service

Air conditioning

Bar

Tour desk

Terrace

Madelise Palace Hotel & Spa

Welcome to Madelise Palace Hotel & Spa, the perfect accommodation for your stay in Hanoi, Vietnam. With its convenient location just 1mi from the city center, you'll have easy access to all the attractions and landmarks that Hanoi has to offer. The hotel is nestled at 116-118 Hang Buom Str, in the Hoan Kiem District, providing you with a strategic base for exploring the vibrant city.

This 4-star hotel boasts 224 positive reviews, showcasing its excellent service and facilities. With prices starting from just $33, Madelise Palace Hotel & Spa offers great value for money. The hotel features a wide range of amenities, including a spa with wellness packages, a pet-friendly policy, and a shuttle service (with extra charges). Whether you're looking to relax, explore the city, or enjoy a delicious meal, this hotel has everything you need.

From the moment you step into your soundproof room, equipped with a private bathroom and free toiletries, you'll feel right at home. Take advantage of the on-site convenience store, enjoy a refreshing drink at the bar, or dine at the restaurant with a terrace and balcony offering stunning city views. With its comfortable accommodations, friendly staff, and convenient location, Madelise Palace Hotel & Spa is the perfect choice for your stay in Hanoi.

After a long day of exploring the bustling streets of Hanoi, satisfy your taste buds at Madelise Palace Hotel & Spa's on-site restaurant. Restaurant #1 offers a variety of cuisines, including Asian, International, and European, ensuring that there's something for everyone. Whether you're in the mood for a family-friendly atmosphere, a romantic dinner for two, or an authentic traditional experience, this restaurant has you covered. Enjoy delicious meals in a comfortable setting and create lasting memories with your loved ones.

At Madelise Palace Hotel & Spa, making payments is a breeze. The hotel accepts various payment methods, including Mastercard, Visa, and Maestro. Cash is not accepted, so you can have peace of mind knowing that your transactions are secure and convenient. Whether you're paying for your room, enjoying a meal at the restaurant, or indulging in spa treatments, easily settle your bills with a card of your choice.

Featuring a range of room types, Madelise Palace Hotel & Spa caters to different traveler needs. From the spacious Family Suites accommodating up to four adults, perfect for those traveling with friends or family, to the cozy Deluxe Single Rooms ideal for solo travelers, there's a room for everyone. Enjoy a good night's sleep in comfortable beds, and wake up refreshed and ready to explore the vibrant city of Hanoi. With a variety of room sizes and types, Madelise Palace Hotel & Spa ensures that every guest's accommodation needs are met.

Closest airports

Noi Bai International Airport

13.2mi

Cat Bi International Airport

58.3mi

Most popular amenities

Spa/Wellness packages

Pet Friendly

Restaurant

Room service

Air conditioning

Bar

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Balcony

Free toiletries

Soundproof

Bathtub

Rooms

Family Suite in Madelise Palace Hotel & Spa

Show 20 photos

Family Suite

2 Queen Size Beds

310 sqft

City view

Private Bathroom

Bathtub

Minibar

x4

More details

Welcome to our spacious and luxurious Family Suite, perfect for a family of four. With two cozy Queen size beds, a private bathroom with a refreshing bathtub, and amazing city views, this room offers all the comforts you need for a relaxing stay. Enjoy the convenience of a minibar, flat-screen TV, and air conditioning, as well as thoughtful amenities like bathrobes, slippers, and a hairdryer. Book now and create memorable family moments in our elegant and well-equipped suite.

Family Junior Suite in Madelise Palace Hotel & Spa

Show 22 photos

Family Junior Suite

2 Queen Size Beds

375 sqft

City view

Private Bathroom

Balcony

Bathtub

x4

More details

Our Family Junior Suite is perfect for a family of four, offering a spacious 377 sqft room with 2 Queen size beds. With a city view, private bathroom, balcony, and bathtub, along with luxurious amenities such as a minibar and flat-screen TV, this suite is perfect for a comfortable and relaxing stay.

Deluxe Single Room in Madelise Palace Hotel & Spa

Show 12 photos

Deluxe Single Room

1 Twin Bed

185 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

More details

Experience the comfort of our Deluxe Single Room, a stylish sanctuary of 183 sqft with a private bathroom, bathtub and soundproofing. Enjoy the convenience of a minibar, flat-screen TV, and air conditioning, making your stay truly relaxing.

King Room with Balcony in Madelise Palace Hotel & Spa

Show 17 photos

King Room with Balcony

1 Queen Size Bed

280 sqft

City view

Private Bathroom

Balcony

Bathtub

More details

Experience luxury and comfort in our King Room with Balcony, showcasing a stunning city view. Relax in the spacious room featuring a private bathroom with a bathtub, and enjoy amenities such as a minibar, flat-screen TV, and air conditioning. Perfect for couples seeking a relaxing getaway.

Deluxe Double or Twin Room in Madelise Palace Hotel & Spa

Show 22 photos

Deluxe Double or Twin Room

1 Queen Size Bed

215 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

More details

Indulge in a spacious Deluxe Double or Twin Room, boasting 215 sqft of comfort and luxury. Unwind in the private bathroom with a relaxing bathtub, while enjoying the convenience of amenities such as a minibar, flat-screen TV, and air conditioning. Pamper yourself with complimentary toiletries and cozy bathrobes, and rest easy knowing the room is soundproof for a peaceful night's sleep.

Superior Double Room in Madelise Palace Hotel & Spa

Show 9 photos

Superior Double Room

1 Double Bed

195 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

More details

Experience pure comfort and relaxation in our Superior Double Room featuring a spacious 194 sqft of luxurious space, a private bathroom with a bathtub, and an array of thoughtful amenities including a minibar, flat-screen TV, and air conditioning. Unwind and rejuvenate in style with our impeccable service and modern facilities.

Guest reviews

9.1

224 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Featured reviews:

🇦🇺

Athene

9.1

August 2023

Charming and unusual decor compared to most hotels in different and vibrant colors. A power point was loose on the wall and a staff member came to fix it straight away. A staff member brought us and our suitcases in the heat from another hotel we left early from on his motor bike very efficiently and smoothly. Very central location in the Old Quarter and staff were alwayd helpful in arranging tours.

Breakfast and a pool were advertised on the website but not actually available. (This was a common experience in other Vietnamese hotels we stayed in as well) We were told the staff would arrange for breakfast to be delivered but it was fairly easy to find somewhere to eat. The spa area was quite cramped and pokey and the masseuse asked for a tip straight after a foot massage.

🇬🇧

Lauren

10

August 2023

We have been travelling for a couple of weeks now and found the Madelise to have been the best hotel we have stayed in so far. The rooms are lovely, clean and all of the extras (water, towels etc) are restocked each day. We had intended to only stay two nights but extended for an additional day. The location is super as you can reach all of the landmarks and markets very easily. It’s also very quiet, even though it’s close to everything you will need. Staff were very friendly and helpful - they couldn’t have done anything extra! We used both their car service and laundry service while staying, all provided wonderfully. If we return to Hanoi, this will be the only place we will stay!

🇬🇧

May

10

May 2023

Top of the list is Hana. She was absolutely fantastic. The literal definition of customer service. She helped us so much with organising trips, where to go, what to see and she was so genuine about it all. She is an absolute gem for the hotel. This doesn't detract from the others at the hotel, who were also so friendly and so helpful, I just have to give a special mention to Hana. The location is absolutely fantastic as well, you are within walking distance of everything in the old quarter. Room was clean and everything worked perfectly in the room.

The only thing is that as the hotel is new not all the facilities are up and running yet (restaurant, rooftop bar etc). And possibly to mention our room didn't have a window to outside (which may put off some) and the room itself was on the smaller side (not claustrophic by any means) but that is just me being overly picky. The hotel was fantastic.

🇲🇾

Christine

10

April 2023

The location was good. All staff are friendly and very informative. The Front Desk staff is very helpful especially Ms. Hanna. She have been very helpful answering my queries via whats app even though my travelling have not started yet. Makes me feels at ease before starting my travel. Mr. Alan provide very informative to us.

There was a renovation works on going which is very noisy especially on Sunday. Plan to sleep in longer but cannot due to the drilling noise.

🇲🇽

Shakira

10

April 2023

This hotel was such a bargain! Such good value for money and the bed was super soft and comfortable. Everything spotless and well maintained. The staff were extremely helpful and friendly and it's a great location without being in a too hectic area.

Our rooms didn't have windows but I was happy to forgo this for the price. Also there was some drilling and hammering that would happen sporadically in the morning and then stop... Which was a little annoying.

🇱🇰

Bhagya

10

March 2023

Staff was very freindly and very helpful. Ms. Hana has arrange everything with the support of her team mates.she can speak good english which is a plus point. met the owner also, nice person. hotel interior very nicely done. facilties were there as per expectation. Best is the friendly staff who work 24 hour. love the spirit of them. I was taken care of one of their family members. Love the hospitality. I would recommend any person to go for this hotel as rates are much reasonable.

🇬🇧

Michael

10

July 2023

The hotel is in the heart of the old town. It is a tranquil oasis amidst the rush and noise of Hanoi. We were very well looked after and the staff helped in all sorts of ways including sorting out an excellent trip to Ho Long bay. There is an excellent night market on weekends almost outside the front door.

Nothing it was all great.

🇬🇧

Georgia

10

March 2023

The staff are so amazing at meeting your needs and facilitating you with what you need. In particular Hana was an absolute dream, sorting out additional requests and supporting me in all that i needed. The room was great, spacious and quiet. The only thing missing is a bit of natural light and the rooftop bar being under construction- i’m sure once it is finished it will be so good. Location is great and the style is incredibly on point!

Comfy beds, big room and nice pillow!

🇦🇺

Stephen

9.1

May 2023

Charming style, well located accommodation for exploring Hanoi. Very helpful, warm staff. A special thankyou to Miss Lilly who helped out generously organising accommodation changes when I was sick.

My friends room had some mould and mine had issues with water pipe leaks. The place feels updated in some ways but not well maintained in others. I still fairlu strongly recommend this stay but cant give a perfect rating.

🇦🇺

Vici

9.1

September 2023

The staff were friendly and eager to help and the hotel well positioned in the Old Quarter within easy walking distance to the lake.

The photos are slightly misleading - the hotel is rather tired and our room could have done with some upgrades. The bathroom in particular was shabby, the safe missing instructions and the batteries dead (however the staff were quick to fix).

Points of Interest Around Madelise Palace Hotel & Spa

Attractions

Dong Xuan Market

0.2mi

Long Bien Bridge (Cau Long Bien)

0.4mi

St Joseph’s Cathedral (Nha Tho Lon)

0.5mi

Vietnam Military History Museum

0.8mi

Vietnamese Women’s Museum

0.9mi

Hanoi Opera House (Nha Hat Lon)

0.9mi

Vietnam National Museum of History

0.9mi

Vietnam National Fine Arts Museum (Bao Tang My Thuat)

1mi

Presidential Palace

1.2mi

Ho Chi Minh's Residence (Nha Bac Ho)

1.2mi

Tran Quoc Pagoda (Chua Tran Quoc)

1.2mi

West Lake (Ho Tay)

1.3mi

Phu Tay Ho

1.3mi

Vietnam Museum of Ethnology (VME)

3.5mi

Van Phuc Silk Village

6.4mi

Restaurants

Restaurant #1

Cuisines

  • Asian
  • International
  • European

Ambiances

  • Family Friendly
  • Traditional
  • Romantic

Amenities of Madelise Palace Hotel & Spa

Spa/Wellness packages

Pet Friendly

Restaurant

Room service

Air conditioning

Bar

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Balcony

Free toiletries

Soundproof

Bathtub

Stay rules - Madelise Palace Hotel & Spa

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Madelise Palace Hotel & Spa

When are the check-in and check-out times for Madelise Palace Hotel & Spa?

At Madelise Palace Hotel & Spa, we have arranged the check-in post 02:00 PM and the room should be vacated by 12:00 PM.

What are the rates at Madelise Palace Hotel & Spa?

Madelise Palace Hotel & Spa offers accommodations starting at $33. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

What are the room types available at Madelise Palace Hotel & Spa?

The Madelise Palace Hotel & Spa offers a variety of rooms including Family Suites, Family Junior Suites, Deluxe Single Rooms, King Rooms with Balcony, Deluxe Double or Twin Rooms, and Superior Double Rooms. The occupancy ranges from 1 adult in the Deluxe Single Room to 4 adults in the Family Suites and Family Junior Suites. Smoking is not allowed in any of the rooms. The bed sizes range from Twin beds in the Deluxe Single Room to Queen size beds in most of the other rooms. Room sizes range from 183 sqft in the Deluxe Single Room to 377 sqft in the Family Junior Suite.

What activities does Madelise Palace Hotel & Spa offer?

Guests at Madelise Palace Hotel & Spa can spend their time indulging in the leisure amenities offered at the hotel. They can relax and rejuvenate with various spa and wellness packages available. The hotel provides a spa where guests can enjoy a wide range of massages such as full-body massage, hand massage, head massage, couples' massage, foot massage, neck massage, and back massage. There is also a foot bath and a spa lounge/relaxation area for guests to unwind and de-stress.

Additionally, guests can avail themselves of the hotel's other amenities such as the hair/beauty salon, where they can receive professional beauty treatments. For those looking for some adventure, there is bicycle rental available, allowing guests to explore the surrounding area.

When it comes to dining, guests can enjoy a meal at Restaurant #1, which offers a family-friendly, traditional, and romantic ambience. The restaurant serves Asian, International, and European cuisines for a diverse dining experience.

Does Madelise Palace Hotel & Spa feature its own restaurants?

Yes, the Madelise Palace Hotel & Spa has restaurants on site. The hotel features Restaurant #1, which offers a family-friendly, traditional, and romantic ambiance. It serves a variety of cuisines including Asian, International, and European.

Which payment methods are supported by Madelise Palace Hotel & Spa?

The Madelise Palace Hotel & Spa accepts Mastercard, Visa, and Maestro for payment. Cash is not accepted.