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+1-833-728-2041224 reviews
From
$33116-118 Hang Buom Str, Hoan Kiem Dist.,, Hoàn Kiếm, Vietnam
Reservations:
+1-833-728-2041224 reviews
1/71
Spa/Wellness packages
Pet Friendly
Restaurant
Room service
Air conditioning
Bar
Tour desk
Terrace
Welcome to Madelise Palace Hotel & Spa, the perfect accommodation for your stay in Hanoi, Vietnam. With its convenient location just 1mi from the city center, you'll have easy access to all the attractions and landmarks that Hanoi has to offer. The hotel is nestled at 116-118 Hang Buom Str, in the Hoan Kiem District, providing you with a strategic base for exploring the vibrant city.
This 4-star hotel boasts 224 positive reviews, showcasing its excellent service and facilities. With prices starting from just $33, Madelise Palace Hotel & Spa offers great value for money. The hotel features a wide range of amenities, including a spa with wellness packages, a pet-friendly policy, and a shuttle service (with extra charges). Whether you're looking to relax, explore the city, or enjoy a delicious meal, this hotel has everything you need.
From the moment you step into your soundproof room, equipped with a private bathroom and free toiletries, you'll feel right at home. Take advantage of the on-site convenience store, enjoy a refreshing drink at the bar, or dine at the restaurant with a terrace and balcony offering stunning city views. With its comfortable accommodations, friendly staff, and convenient location, Madelise Palace Hotel & Spa is the perfect choice for your stay in Hanoi.
After a long day of exploring the bustling streets of Hanoi, satisfy your taste buds at Madelise Palace Hotel & Spa's on-site restaurant. Restaurant #1 offers a variety of cuisines, including Asian, International, and European, ensuring that there's something for everyone. Whether you're in the mood for a family-friendly atmosphere, a romantic dinner for two, or an authentic traditional experience, this restaurant has you covered. Enjoy delicious meals in a comfortable setting and create lasting memories with your loved ones.
At Madelise Palace Hotel & Spa, making payments is a breeze. The hotel accepts various payment methods, including Mastercard, Visa, and Maestro. Cash is not accepted, so you can have peace of mind knowing that your transactions are secure and convenient. Whether you're paying for your room, enjoying a meal at the restaurant, or indulging in spa treatments, easily settle your bills with a card of your choice.
Featuring a range of room types, Madelise Palace Hotel & Spa caters to different traveler needs. From the spacious Family Suites accommodating up to four adults, perfect for those traveling with friends or family, to the cozy Deluxe Single Rooms ideal for solo travelers, there's a room for everyone. Enjoy a good night's sleep in comfortable beds, and wake up refreshed and ready to explore the vibrant city of Hanoi. With a variety of room sizes and types, Madelise Palace Hotel & Spa ensures that every guest's accommodation needs are met.
Closest airports
Noi Bai International Airport
13.2miCat Bi International Airport
58.3miSpa/Wellness packages
Pet Friendly
Restaurant
Room service
Air conditioning
Bar
Tour desk
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Balcony
Free toiletries
Soundproof
Bathtub
Show 20 photos
Family Suite
2 Queen Size Beds
310 sqft
City view
Private Bathroom
Bathtub
Minibar
x4
More details
Welcome to our spacious and luxurious Family Suite, perfect for a family of four. With two cozy Queen size beds, a private bathroom with a refreshing bathtub, and amazing city views, this room offers all the comforts you need for a relaxing stay. Enjoy the convenience of a minibar, flat-screen TV, and air conditioning, as well as thoughtful amenities like bathrobes, slippers, and a hairdryer. Book now and create memorable family moments in our elegant and well-equipped suite.
Show 22 photos
Family Junior Suite
2 Queen Size Beds
375 sqft
City view
Private Bathroom
Balcony
Bathtub
x4
More details
Our Family Junior Suite is perfect for a family of four, offering a spacious 377 sqft room with 2 Queen size beds. With a city view, private bathroom, balcony, and bathtub, along with luxurious amenities such as a minibar and flat-screen TV, this suite is perfect for a comfortable and relaxing stay.
Show 12 photos
Deluxe Single Room
1 Twin Bed
185 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
More details
Experience the comfort of our Deluxe Single Room, a stylish sanctuary of 183 sqft with a private bathroom, bathtub and soundproofing. Enjoy the convenience of a minibar, flat-screen TV, and air conditioning, making your stay truly relaxing.
Show 17 photos
King Room with Balcony
1 Queen Size Bed
280 sqft
City view
Private Bathroom
Balcony
Bathtub
More details
Experience luxury and comfort in our King Room with Balcony, showcasing a stunning city view. Relax in the spacious room featuring a private bathroom with a bathtub, and enjoy amenities such as a minibar, flat-screen TV, and air conditioning. Perfect for couples seeking a relaxing getaway.
Show 22 photos
Deluxe Double or Twin Room
1 Queen Size Bed
215 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
More details
Indulge in a spacious Deluxe Double or Twin Room, boasting 215 sqft of comfort and luxury. Unwind in the private bathroom with a relaxing bathtub, while enjoying the convenience of amenities such as a minibar, flat-screen TV, and air conditioning. Pamper yourself with complimentary toiletries and cozy bathrobes, and rest easy knowing the room is soundproof for a peaceful night's sleep.
Show 9 photos
Superior Double Room
1 Double Bed
195 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
More details
Experience pure comfort and relaxation in our Superior Double Room featuring a spacious 194 sqft of luxurious space, a private bathroom with a bathtub, and an array of thoughtful amenities including a minibar, flat-screen TV, and air conditioning. Unwind and rejuvenate in style with our impeccable service and modern facilities.
9.1
224 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Featured reviews:
🇦🇺
Athene
9.1
August 2023
Charming and unusual decor compared to most hotels in different and vibrant colors. A power point was loose on the wall and a staff member came to fix it straight away. A staff member brought us and our suitcases in the heat from another hotel we left early from on his motor bike very efficiently and smoothly. Very central location in the Old Quarter and staff were alwayd helpful in arranging tours.
Breakfast and a pool were advertised on the website but not actually available. (This was a common experience in other Vietnamese hotels we stayed in as well) We were told the staff would arrange for breakfast to be delivered but it was fairly easy to find somewhere to eat. The spa area was quite cramped and pokey and the masseuse asked for a tip straight after a foot massage.
🇬🇧
Lauren
10
August 2023
We have been travelling for a couple of weeks now and found the Madelise to have been the best hotel we have stayed in so far. The rooms are lovely, clean and all of the extras (water, towels etc) are restocked each day. We had intended to only stay two nights but extended for an additional day. The location is super as you can reach all of the landmarks and markets very easily. It’s also very quiet, even though it’s close to everything you will need. Staff were very friendly and helpful - they couldn’t have done anything extra! We used both their car service and laundry service while staying, all provided wonderfully. If we return to Hanoi, this will be the only place we will stay!
🇬🇧
May
10
May 2023
Top of the list is Hana. She was absolutely fantastic. The literal definition of customer service. She helped us so much with organising trips, where to go, what to see and she was so genuine about it all. She is an absolute gem for the hotel. This doesn't detract from the others at the hotel, who were also so friendly and so helpful, I just have to give a special mention to Hana. The location is absolutely fantastic as well, you are within walking distance of everything in the old quarter. Room was clean and everything worked perfectly in the room.
The only thing is that as the hotel is new not all the facilities are up and running yet (restaurant, rooftop bar etc). And possibly to mention our room didn't have a window to outside (which may put off some) and the room itself was on the smaller side (not claustrophic by any means) but that is just me being overly picky. The hotel was fantastic.
🇲🇾
Christine
10
April 2023
The location was good. All staff are friendly and very informative. The Front Desk staff is very helpful especially Ms. Hanna. She have been very helpful answering my queries via whats app even though my travelling have not started yet. Makes me feels at ease before starting my travel. Mr. Alan provide very informative to us.
There was a renovation works on going which is very noisy especially on Sunday. Plan to sleep in longer but cannot due to the drilling noise.
🇲🇽
Shakira
10
April 2023
This hotel was such a bargain! Such good value for money and the bed was super soft and comfortable. Everything spotless and well maintained. The staff were extremely helpful and friendly and it's a great location without being in a too hectic area.
Our rooms didn't have windows but I was happy to forgo this for the price. Also there was some drilling and hammering that would happen sporadically in the morning and then stop... Which was a little annoying.
🇱🇰
Bhagya
10
March 2023
Staff was very freindly and very helpful. Ms. Hana has arrange everything with the support of her team mates.she can speak good english which is a plus point. met the owner also, nice person. hotel interior very nicely done. facilties were there as per expectation. Best is the friendly staff who work 24 hour. love the spirit of them. I was taken care of one of their family members. Love the hospitality. I would recommend any person to go for this hotel as rates are much reasonable.
🇬🇧
Michael
10
July 2023
The hotel is in the heart of the old town. It is a tranquil oasis amidst the rush and noise of Hanoi. We were very well looked after and the staff helped in all sorts of ways including sorting out an excellent trip to Ho Long bay. There is an excellent night market on weekends almost outside the front door.
Nothing it was all great.
🇬🇧
Georgia
10
March 2023
The staff are so amazing at meeting your needs and facilitating you with what you need. In particular Hana was an absolute dream, sorting out additional requests and supporting me in all that i needed. The room was great, spacious and quiet. The only thing missing is a bit of natural light and the rooftop bar being under construction- i’m sure once it is finished it will be so good. Location is great and the style is incredibly on point!
Comfy beds, big room and nice pillow!
🇦🇺
Stephen
9.1
May 2023
Charming style, well located accommodation for exploring Hanoi. Very helpful, warm staff. A special thankyou to Miss Lilly who helped out generously organising accommodation changes when I was sick.
My friends room had some mould and mine had issues with water pipe leaks. The place feels updated in some ways but not well maintained in others. I still fairlu strongly recommend this stay but cant give a perfect rating.
🇦🇺
Vici
9.1
September 2023
The staff were friendly and eager to help and the hotel well positioned in the Old Quarter within easy walking distance to the lake.
The photos are slightly misleading - the hotel is rather tired and our room could have done with some upgrades. The bathroom in particular was shabby, the safe missing instructions and the batteries dead (however the staff were quick to fix).
Attractions
Dong Xuan Market
0.2miLong Bien Bridge (Cau Long Bien)
0.4miSt Joseph’s Cathedral (Nha Tho Lon)
0.5miVietnam Military History Museum
0.8miVietnamese Women’s Museum
0.9miHanoi Opera House (Nha Hat Lon)
0.9miVietnam National Museum of History
0.9miVietnam National Fine Arts Museum (Bao Tang My Thuat)
1miPresidential Palace
1.2miHo Chi Minh's Residence (Nha Bac Ho)
1.2miTran Quoc Pagoda (Chua Tran Quoc)
1.2miWest Lake (Ho Tay)
1.3miPhu Tay Ho
1.3miVietnam Museum of Ethnology (VME)
3.5miVan Phuc Silk Village
6.4miAttractions
Dong Xuan Market
0.2miLong Bien Bridge (Cau Long Bien)
0.4miSt Joseph’s Cathedral (Nha Tho Lon)
0.5miVietnam Military History Museum
0.8miVietnamese Women’s Museum
0.9miHanoi Opera House (Nha Hat Lon)
0.9miVietnam National Museum of History
0.9miVietnam National Fine Arts Museum (Bao Tang My Thuat)
1miPresidential Palace
1.2miHo Chi Minh's Residence (Nha Bac Ho)
1.2miTran Quoc Pagoda (Chua Tran Quoc)
1.2miWest Lake (Ho Tay)
1.3miPhu Tay Ho
1.3miVietnam Museum of Ethnology (VME)
3.5miVan Phuc Silk Village
6.4miAirports
Noi Bai International Airport
13.2miCat Bi International Airport
58.3miRestaurant #1
Cuisines
Ambiances
Spa/Wellness packages
Pet Friendly
Restaurant
Room service
Air conditioning
Bar
Tour desk
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Balcony
Free toiletries
Soundproof
Bathtub
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Activities
Bicycle rental
Cooking class
Tour or class about local culture
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Towels
Bedroom
Alarm clock
Linens
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Food & Drink
Bar
Minibar
Restaurant
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Convenience store on site
Elevator
Family rooms
Hair/Beauty salon
Hardwood or parquet floors
Heating
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Kitchen
Cleaning products
Electric kettle
Refrigerator
Living Area
Desk
Dining area
Sitting area
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Couples' massage
Foot bath
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
Public Bath
Spa
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Public transit tickets
Shuttle service
View
City view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
No internet access available.
Age restriction may apply
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Mastercard,
Visa,
Maestro
This property does not accept cash.
When are the check-in and check-out times for Madelise Palace Hotel & Spa?
At Madelise Palace Hotel & Spa, we have arranged the check-in post 02:00 PM and the room should be vacated by 12:00 PM.
What are the rates at Madelise Palace Hotel & Spa?
Madelise Palace Hotel & Spa offers accommodations starting at $33. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
What are the room types available at Madelise Palace Hotel & Spa?
The Madelise Palace Hotel & Spa offers a variety of rooms including Family Suites, Family Junior Suites, Deluxe Single Rooms, King Rooms with Balcony, Deluxe Double or Twin Rooms, and Superior Double Rooms. The occupancy ranges from 1 adult in the Deluxe Single Room to 4 adults in the Family Suites and Family Junior Suites. Smoking is not allowed in any of the rooms. The bed sizes range from Twin beds in the Deluxe Single Room to Queen size beds in most of the other rooms. Room sizes range from 183 sqft in the Deluxe Single Room to 377 sqft in the Family Junior Suite.
What activities does Madelise Palace Hotel & Spa offer?
Guests at Madelise Palace Hotel & Spa can spend their time indulging in the leisure amenities offered at the hotel. They can relax and rejuvenate with various spa and wellness packages available. The hotel provides a spa where guests can enjoy a wide range of massages such as full-body massage, hand massage, head massage, couples' massage, foot massage, neck massage, and back massage. There is also a foot bath and a spa lounge/relaxation area for guests to unwind and de-stress.
Additionally, guests can avail themselves of the hotel's other amenities such as the hair/beauty salon, where they can receive professional beauty treatments. For those looking for some adventure, there is bicycle rental available, allowing guests to explore the surrounding area.
When it comes to dining, guests can enjoy a meal at Restaurant #1, which offers a family-friendly, traditional, and romantic ambience. The restaurant serves Asian, International, and European cuisines for a diverse dining experience.
Does Madelise Palace Hotel & Spa feature its own restaurants?
Yes, the Madelise Palace Hotel & Spa has restaurants on site. The hotel features Restaurant #1, which offers a family-friendly, traditional, and romantic ambiance. It serves a variety of cuisines including Asian, International, and European.
Which payment methods are supported by Madelise Palace Hotel & Spa?
The Madelise Palace Hotel & Spa accepts Mastercard, Visa, and Maestro for payment. Cash is not accepted.
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