The hotel's location is quite accessible to the walking streets and night market as well as the old quarter and Hoan Kiem lake. The staff is very friendly especially Dip (not sure about the spelling of his name). He is very accommodating and very nice. The hotel's lobby and reception area is at the ground level and it is not difficult to bring your heavy luggage inside. Elevator is available but kinda old.

The food serve in the morning as our breakfast is exactly the same all through our stay. There's not much options to choose from. The room is clean but the bed we have is kinda old and has already sagged - not so comfortable to sleep. No fridge, no safety deposit box, we found it just too laid back for a suite room and a 4-star hotel. They never change the beddings despite the request to clean up. Maybe we need to specify each request rather than assuming things up.

location was perfect of this hotel. money exchange, old quarter, tour shops were near by. receptionist helped us in communicating with day tour companies. booked us cab. they have bike available for rent.

while checking in they said large bed is not available twin bed are available. which is not acceptable as i made booking that way. after discussion they gave us large bed. they don’t keep water bottle stock for night arrange it in advance. for breakfast we went before 20 mins and ordered omelette, the lady said she is busy and we have boiled egg for now. i complaint this to the receptionist they arranged it later. few things

Location is good ..breakfast was so so ..almost all was vietnamese .there was no butter in breakfast margrin was there inspite of butter ...all other this was good

The breakfast was less varieties for a western people ..all breakfast was for vietnamese tradition .. But there were no tourists from vietnam in the hotel

Location is super close to Old Quarter but far from the bustling noise. Food, Cafe, Restaurants are nearby. It’s very affordable. Easy to find.

We came back to stay here because we loved our stay here in Nov 2019. Sadly it has changed. They really need to renovate or do maintenance to the hotel. Its very old.

Was in a good location - close to most things in the Old Town. Bed was large and comfy and tele had some English channels. Room was pretty cosy. we enjoyed our time there. Rooms were also cleaned and every day.

Bad wifi.

I wanted affordable accommodation near Long Bien bus station, near the airport bus stop. It wasn't far from Old Town. I loved the large windows and the views.

Old carpet. This is probably why it is reasonably priced. The shampoo dispenser was empty.

location is in old quarter, yet on the junction of a main road. walkable distance from the water puppet theatre and walking street/Night Market. The free buffet breakfast was good with many dishes.

Very Good location. Staffs are friendly, the man at the front desk is very helpful. Bravo......

The breakfast has limited choices...... Making variety of choices would be greatful

good location on edge of old quarter

The location is great, I can see the sun shines through the tree outside the windows