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9.1

1,705 reviews

The West Hotel & Spa

The West Hotel & Spa

23 Hàng Đào, Hà Nội, Vietnam

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Free wifi

Room service

Air conditioning

Tour desk

Terrace

Soundproof rooms

The West Hotel & Spa

Welcome to The West Hotel & Spa, a charming 3-star hotel nestled in the heart of Hanoi, Vietnam. Located just 0.9mi from the bustling city center, this hotel offers a convenient and vibrant base for your travels. With 1705 reviews, it is clear that guests have had exceptional experiences at this hotel.

Upon arrival, guests are greeted by a warm and friendly 24-hour front desk staff. The hotel offers a range of amenities to ensure a comfortable stay, including air conditioning, free WiFi, and soundproof rooms. After a day of exploring the city, guests can unwind at the on-site spa and enjoy a relaxing massage. For those looking to indulge in local cuisine, the hotel's restaurant offers delicious dishes that showcase the flavors of Vietnam.

The West Hotel & Spa also has a wide range of additional amenities, including a shuttle service, airport transfers, and a pet-friendly policy, making it an ideal choice for both leisure and business travelers. The well-appointed rooms feature modern amenities such as flat-screen TVs, refrigerators, and private bathrooms. With its prime location and top-notch facilities, The West Hotel & Spa is a fantastic choice for your stay in Hanoi. Prices start from a minimum of $39, ensuring great value for your stay.

When it comes to dining, The West Hotel & Spa has a delightful restaurant on-site. Restaurant #1 offers a variety of ambiances to suit your mood, whether you're looking for a family-friendly atmosphere, a traditional setting, a modern vibe, or a romantic experience. The restaurant provides a perfect opportunity to indulge in the flavors of Vietnam and savor delicious dishes crafted by talented chefs. Whether you're in the mood for a romantic dinner with your loved one or a fun-filled meal with the whole family, Restaurant #1 at The West Hotel & Spa guarantees a memorable dining experience.

Payment at The West Hotel & Spa is made convenient with various accepted methods. In addition to cash, the hotel accepts Visa, JCB, Mastercard, UnionPay debit card, and UnionPay. You can choose whichever payment method is most comfortable and convenient for you, ensuring a hassle-free experience during your stay.

With a range of room types to choose from, The West Hotel & Spa caters to the needs of different travelers. The Deluxe Double Room offers a cozy space for two adults and one child, with a spacious 269 square feet area. If you're traveling with family or friends, the Family Room provides ample space with two queen-size beds and can accommodate up to four adults. For a beautiful city view, the Triple Room with City View offers a comfortable stay for three adults and one child. If you prefer separate beds, the Deluxe Twin Room is perfect with its two twin beds. The Superior Double Room provides a cozy stay for two adults and is equipped with a queen-size bed. And for a touch of luxury, the Junior Suite with Balcony offers a spacious 323 square feet room, accommodating two adults and one child. No matter your preference, The West Hotel & Spa has a room type to suit your needs and ensure a comfortable stay.

So, whether you're looking to explore the vibrant city center, relax at the on-site spa, or indulge in the flavors of Vietnam at the hotel's restaurant, The West Hotel & Spa is the ideal choice for your stay in Hanoi. With its warm and friendly staff, top-notch amenities, and a variety of room types to choose from, this charming 3-star hotel promises an unforgettable experience, all starting from a minimum price of $39. Book your stay at The West Hotel & Spa now and make your trip to Hanoi truly exceptional.

Closest airports

Noi Bai International Airport

13.3mi

Cat Bi International Airport

58.4mi

Most popular amenities

Spa/Wellness packages

Restaurant

Free wifi

Room service

Air conditioning

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Patio

Elevator

Balcony

Upper floors accessible by elevator

Free toiletries

Bidet

Soundproof

Rooms

Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa
Deluxe Double Room - single occupancy in The West Hotel & Spa

Show 10 photos

Deluxe

1 Queen Size Bed

270 sqft

Private Bathroom

Minibar

Flat-screen TV

Refrigerator

+

More details

Indulge in ultimate luxury with our Deluxe Double Room, featuring a spacious 269 sqft of comfort for you and your loved ones. Enjoy a peaceful stay with air conditioning, a flat-screen TV, and a private bathroom, while relishing in the beautiful surroundings of our boutique hotel.

Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa
Family Room in The West Hotel & Spa

Show 14 photos

Family

2 Queen Size Beds

410 sqft

Private Bathroom

Minibar

Flat-screen TV

Refrigerator

x4

+

More details

Come and enjoy our spacious Family Room, perfect for 4 adults with two comfortable Queen size beds. With a private bathroom, minibar, flat-screen TV, and other modern amenities, you'll have everything you need for a comfortable stay.

Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa
Triple Room with City View in The West Hotel & Spa

Show 13 photos

Triple Room, City View

1 Twin Bed

1 Queen Size Bed

390 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

x3

+

More details

Experience breathtaking views of the city from our spacious Triple Room with City View. This room offers a comfortable stay for up to three adults and one child, with a twin bed and a queen size bed. Enjoy modern amenities including a private bathroom, minibar, flat-screen TV, and air conditioning, ensuring a relaxing and enjoyable stay.

Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa
Deluxe Twin Room in The West Hotel & Spa

Show 11 photos

Deluxe, 2 Twin Beds

2 Twin Beds

290 sqft

Private Bathroom

Minibar

Flat-screen TV

Refrigerator

+

More details

Enjoy a comfortable stay in our Deluxe Twin Room, offering a spacious 291 sqft of living space with 2 Twin beds. Complete with modern amenities including a private bathroom, flat-screen TV, and air conditioning, ensuring your utmost comfort throughout your stay. Ideal for 2 adults seeking a relaxing retreat.

Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa
Superior Double Room - single occupancy in The West Hotel & Spa

Show 9 photos

Superior

1 Queen Size Bed

250 sqft

Private Bathroom

Minibar

Flat-screen TV

Refrigerator

+

More details

Experience pure luxury and comfort in our Superior Double Room, featuring a spacious 248 sqft area with a queen size bed. Enjoy the modern amenities such as a private bathroom, flat-screen TV, minibar, and air conditioning, ensuring a relaxing stay for you and your loved one.

Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa
Junior Suite with Balcony - single occupancy in The West Hotel & Spa

Show 15 photos

Junior Suite, Balcony

1 Queen Size Bed

325 sqft

City view

Private Bathroom

Balcony

Minibar

+

More details

Enjoy a luxurious stay in our Junior Suite with Balcony, offering breathtaking views of the city and landmarks. This spacious suite boasts a private bathroom, flat-screen TV, and minibar, ensuring a comfortable and memorable stay.

Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa
Deluxe Double Room with City View - single occupancy in The West Hotel & Spa

Show 17 photos

Deluxe, City View

1 Queen Size Bed

270 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Experience the ultimate in comfort and luxury in our Deluxe Double Room with City View. This spacious 291 sqft room features a stunning view of the city skyline, a Queen size bed, private bathroom, minibar, flat-screen TV, and air conditioning. Perfect for a couple looking for a stylish getaway in the heart of the city.

Show 3 photos

Family Suite

More details

Junior, King Size, City View

1 King Size Bed

More details

Executive

More details

Room Selected at Check in

More details

Deluxe, With Window

More details

Guest reviews

9.1

1,705 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇦🇺

Drew

10

September 2024

Great location, lovely breakfast, very comfortable and amazing staff. Really enjoyed our stay @ The West Hotel and Spa. Special shout out to Chloe and Lyn at Reception who are so professional and were so amazing in looking after our every need. They were a highlight of our stay. Mike the manager was in contact directly after our booking and ensured we were taken care of from the moment we landed at the airport to check out. We have already rebooked for three nights prior to leaving Vietnam. Great time, amazing staff and looking forward to staying again very soon 😃

Nothing.

🇸🇬

Siew

9.1

October 2024

The helpfulness and excellent customer service of the staff, especially Travis who went out of his way to help me resolve a credit card billing issue with a merchant. He even called the merchant to seek clarification on my behalf. He also recommended a few restaurants nearby for our dinner which turned out to serve excellent food. Chloe and another guy (didn't get his name) at the reception were very helpful too. Location was excellent as it was close to everything. We were lucky that there was a night market selling crafts, food and souvenirs right in front of the hotel on the Sunday we were staying there. The train station is about 800m away.

On our first night, we stayed on the 6th floor. The water pressure for the shower was very low and showering was very slow. We were subsequently given another room on the 4th floor after our return from a night's start at Halong Bay. The second was much better. There's no space in the bathroom to place our toiletries. This seems to be the problem with all the Hanoi hotels that we stayed in. Breakfast was meh. Better to skip the breakfast and eat at the one of the many eateries nearby.

🇵🇭

Aiko

10

January 2025

Service wise, we'd say that West Hotel and Spa never failed us. Sir Mike and Ms. Chloe, as well as their crews were attentive to their guests' needs. For the location, it's easy to find and is situated at the heart of old quarter. You can reach some tourists spot, cafés, and restaurants by foot. Also, the night market which happen from Friday to Sunday is near the hotel. But it's not that noisy during that time. As for the family room where we stayed at was clean, spacious, and well-equiped. Not to mention the early check-in and early check-out process were smooth. We'll definitely book the hotel again if we come back to Hanoi.

🇺🇸

Emily

9.1

January 2025

Wonderful location, central to everything. We were in the middle of Old Quarter and right by the Hoan Kiem lake (3min walk) so all the lively festivities were within walking distance from us, if not right outside the building. On the weekend, there's a night market too that was happening right outside in front of the hotel. With all that, and we stayed here the night that Vietnam won their soccer match against Thailand so everybody was celebrating on the streets, so you'd think it'd be too noisy to sleep. But our room was pretty quiet and we didn't have any noise issue! It was actually really fun seeing the locals celebrating. Our room was really nice and clean, with good use of space. The property has an elevator which was great for moving all of our luggage in and out. All the staff were super helpful and friendly. The complimentary breakfast was delicious (really recommend trying the egg rolls). They even had pho as well if you ask. Overall, an exceptional stay and we'd definitely stay here again next time we visit Ha Noi!

🇦🇺

Maria

10

January 2025

Perfect location for exploring the Old Quarter. Great for those who are looking to enjoy some of the Michelin rated restaurants in the area or famous cafes like Cafe Giang. All the staff are friendly and helpful, especially Ms Chloe and Mr Tom who always greeted us with a smile and offered to give directions or recommendations for places to go. The weekend night market is in front of the property as well, so you can just roll out of bed for some night shopping.

None

🇳🇿

Catherine

9.1

December 2024

This place is in the middle of the old Quarter. Very central to everything. What made our stay, was the staff. Chloe and Liin were only to happy to help with taxis, recommendations, tours etc. Leo was also super helpful. They were always on hand to help with everything with big friendly smiles. Breakfast was good with a decent variety of food and rooms were clean and tidy, like the photos. Would stay here again. If visiting Hanoi.

It's a bit old, but we'll looked after and good value / great service for the price.

🇸🇬

Khe

10

June 2024

We start and ended our Vietnam trip in Hanoi with The West Hotel, and they have definitely make our trip memorable. All the staff in the hotel were very friendly and helpful, provided us with amazing service throughout our stay. Mike has promptly contacted us before our trip, and recommended us with an enjoyable and value to money 2D1N Ha Long Bay cruise trip. They kindly offered us their spa room to rest and tidy up when we returned from Sapa in the midnight, and prepare us for the Ha Long Bay trip with their hotel breakfast, making the gap between two journeys comfortable for us. The hotel is located in the middle of old quarter which is very convenient, but at the same time quiet enough when we were in the room. The hotel staff offered us fruits for our nights with them, and also in take away cup when we leaving to airport (so heartwarming and cute)!

Nothing!

🇮🇪

Patrick

10

February 2024

The location was superb. Right in the heart of the night market ( but the hotel sound proofing was exceptional) in the buzz of the old quarter yet we were able to stroll to the lake, main market, St Nicholas Cathedral & Train Street. Breakfast was good, WiFi strong and our front street room with balcony and room fridge was brilliant. Staff could not have been more friendly in particular ‘Mike’ front of house manager. Do not be fooled by the narrow frontage to street, as this is typical of Hanoi buildings, as the hotel is surprisingly big. Our room displayed the Vietnamese flag on our balcony…..see photos.

🇬🇧

Elis

10

March 2024

The manager Mike is an absolute asset to this hotel! He was super helpful in telling us about the area, and he helped me print out an urgent document from home. If you want to go on a cruise to Ha Long Bay, Mike can organise this. We also booked an airport transfer via Mike who was really quick and efficient at responding to any queries I had. Apart from Mike, and Nora the receptionist, the other great thing about this hotel is the location. Right in the middle of everything, but in a quieter side street ( as quiet as you can get in Hanoi) We stayed in 2 different rooms ( as we spent one night away on a cruise) and both were fine with comfortable beds. The hotel left a farewell gift for us on our last day which was a nice touch. If we returned to Hanoi we would stay here again.

Breakfast could be a little strange at times due to the lay out of the tables meaning you had to share with other guests. The food selection was adequate, but sometimes things ran out ( like bread rolls) however, they had the best muesli I've ever tasted.

🇨🇦

Alex

10

January 2025

The reception staff are exceptionally friendly, warm and most helpful. One was greeted by name at every interaction. Breakfast buffet had many choices and was very good. Location was excellent to explore the Old Quarter and just a 15 minute walk to Train Street. Day trips and venue tickets were arranged efficiently. Restaurant recommendations were excellent. The staff made it one of the best hotel stays we have had. A great start to our Vietnam trip.

Points of Interest Around The West Hotel & Spa

Attractions

Dong Xuan Market

0.3mi

St Joseph’s Cathedral (Nha Tho Lon)

0.3mi

Long Bien Bridge (Cau Long Bien)

0.5mi

Vietnam Military History Museum

0.7mi

Vietnamese Women’s Museum

0.7mi

Hanoi Opera House (Nha Hat Lon)

0.8mi

Vietnam National Museum of History

0.8mi

Vietnam National Fine Arts Museum (Bao Tang My Thuat)

0.9mi

Presidential Palace

1.1mi

Phu Tay Ho

1.2mi

Ho Chi Minh's Residence (Nha Bac Ho)

1.2mi

Tran Quoc Pagoda (Chua Tran Quoc)

1.3mi

West Lake (Ho Tay)

1.3mi

Vietnam Museum of Ethnology (VME)

3.4mi

Van Phuc Silk Village

6.2mi

Restaurants

Restaurant #1

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

Amenities of The West Hotel & Spa

Spa/Wellness packages

Restaurant

Free wifi

Room service

Air conditioning

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Patio

Elevator

Balcony

Upper floors accessible by elevator

Free toiletries

Bidet

Soundproof

Stay rules - The West Hotel & Spa

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The West Hotel & Spa

When are the check-in and check-out times for The West Hotel & Spa?

The designated check-in period at The West Hotel & Spa begins at 02:00 PM. As for check-out, it's before 12:00 PM.

What's the nightly rate at The West Hotel & Spa?

The West Hotel & Spa has a starting price of $39 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.

What are the room types available at The West Hotel & Spa?

The West Hotel & Spa offers a variety of room types including Deluxe Double Rooms, Family Rooms, Triple Rooms with City View, Deluxe Twin Rooms, Superior Double Rooms, and Junior Suites with Balcony. Smoking is not allowed in any of the rooms. The rooms accommodate between 2 to 4 adults and may include either a Queen size bed, Twin beds, or a combination of both. Room sizes range from 248 to 409 square feet.

What activities does The West Hotel & Spa offer?

Guests at The West Hotel & Spa can spend their time enjoying a range of leisure amenities. They can relax and unwind with the various spa/wellness packages and treatments available, such as full-body massages, foot massages, and facial treatments. The hotel also offers a spa lounge/relaxation area and spa facilities for guests to enjoy.

For those looking for more active pursuits, guests can rent bicycles and go on bike tours or take part in walking tours of the area. Additionally, there is the opportunity to participate in cooking classes offered by the hotel.

As for dining options, the hotel features Restaurant #1, which offers ambiances suitable for families, as well as a traditional, modern, or romantic atmosphere.

Are there restaurants located within The West Hotel & Spa?

Yes, the hotel has a restaurant on site called Restaurant #1. The ambiances offered at the restaurant are Family Friendly, Traditional, Modern, and Romantic.

Are both cash and credit cards valid payment options at The West Hotel & Spa?

Yes, both cash and credit cards are valid payment options at The West Hotel & Spa. They accept cash as well as Visa, JCB, Mastercard, UnionPay debit card, and UnionPay credit card.

From

$39

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