The location is good as its surroundings have the restaurants we want to visit. The services of All the staff there are the best we ever seen in a hotel. Their customer service officer, Tony briefed us Hanoi places and gave us the map with their recommendations. Also following up with WhatsApp with us. 👍The rooms are comfortable and they accommodated our request to have 1 double room and 1 Twin room next to each other. I sure recommend this hotel to my friends.

Situated in a great location with friendly and informative staff, who were willing to go the extra mile to make my stay enjoyable and worthwhile, the Tunger Grand provided all that I needed for a memorable trip to Hanoi.

Wi-Fi on the sixth floor was very patchy, but if this is the only negative point then I think that's a pretty good result all things considered :)

The location of the hotel is good. You can walk around in old town and lots of restaurants and shops nearby. Hotel staffs are very friendly and helpful. We always get help whatever we asked for. Besides, I seldom do laundry in the hotel but we did twice here. They offered pretty fast laundry service and not expensive at all. Overall, we had a wonderful trip with this hotel and will definitely come back some day !

My wife and I started our Vietnam honeymoon here, and it was the best choice. The hotel is comfortable and clean. Most importantly, the staff was incredibly kind and helpful at every step of the process. They coordinated with us for months before the trip and helped us book the rest of our two-week trip, including a Ha Long Bay cruise and all taxis. It couldn’t have been more helpful!

The location and staff are the top reasons I would stay again. Hotel is located in a busy neighborhood with lot of tourists and shops. Staff was extremely helpful. A taxi driver charged me 10x once but the hotel receptionist Nancy called the taxi company and got my money returned. Thank you Nancy 🙏🏽

Absolutely charming hotel with excellent service by the staff. It is also located at the heart of the bustling city area with tons of shop, Spas and restaurants. Special thanks to Mr. Tony for giving us excellent service.

Beautiful hotel with exceptional staff. We were very well looked after by everyone, including Tung, Thanh and Trang, all of whom went out of their way to great us by name and make us feel like special guests, the room was lovely and the location is fabulous. Highly recommend this hotel.

The location is perfect for going out to party and the staff is really helpful and kind. However, many sightseeing attractions are just nearby and as well as nice bars with live music and restaurants. The bathroom is really clean, not so big but that’s fine!

Good room, low price and most important amazing people ! Very kind and helpfull 😊 The location is in the heart of HaNoi not a problem if you like to walk. They know the area and are good advisors to organize your trip in and around HaNoi. Don't hesitate !

Good location for seeing old Quarter Nancy and staff went out of there way to make sure our stay was pleasurable . Room was good Wifi was good Definitely would recommend this hotel

Can be noisy at night as you are in the entertainment area