Nice spacious room, very clean. There is a washing machine and dryer on the roof that are free to use, you just need your own detergent but sometimes people leave some up there after they leave. Binh is a great host very helpful and friendly, he organised our taxi from the airport to Zody house and help organise our trips to Sapa and Halong Bay. Very good location, feels safe. Between 5 -15 minutes walk away from multiple attractions such as 'train street the weekend night market, Hoa Lo Prison and more. Would highly recommend.

Everything was good, only small critique would be when we arrived in the apartment the balcony door was left open and worried me incase animals or insects could get into the room but in saying that we had no issues with insects or animals so all good.

Everything was exceptionally great! Binh, apartment owner is really helpful, he organized the trips to Cat Ba/Ha Long Bay and Sapa rice terraces and both trips went really smoothly, we didnt need to do anything, everything was taken care of. Apartments are clean, theres a kitchen in case you need to make something to eat but why would you do that when there are so much great places around to eat. The apartment is in a great location, you can reach all the main Hanoi places on foot. If we ever come back to Vietnam, Hanoi, we would definitely choose these apartments once again.

Bright and beautiful apartment, with the nicest owner ever! Binh was so kind, and the place was perfect. I was only there for a few nights, but I wish I could have stayed longer. The bathroom had an actual bathtub (!), there was always enough hot water and good water pressure. Toiletries included. The kitchen was small but perfectly functional. I was working most of the weekend, so I ordered in instead of cooking, and it was perfect for me. TV in the living room that I could plug my Amazon firestick into (although the outlet was a little far away, but I travel with a power strip so that didn't bother me). Plenty of outlets around the room to plug in devices. Roomy closet, a nice little desk to use as a workspace, and a small table for dining. Couch and coffee table. Best of all, for me, was a comfortable bed. Especially in the north, beds in vietnam can be rather firm. I slept wonderfully because there was such a comfortable mattress and pillows. Good working AC, and a balcony that was actually big enough to bring a chair outside and sit on. Washing machine(s) and dryer were on the roof, and I was staying right below. Never had any kind of problem with noise. Perhaps the absolute best part was Binh. He is the most wonderful owner! He asked his housekeeper to help me get my laundry done, let me leave my big suitcase in the lobby while I went to Sapa for a week, and even gave me a ride on his scooter to the spot in the old quarter where I needed to catch the bus to sapa! I literally cannot say enough good things about this man - he is the epitome of hospitality. I will definitely stay here again - yes, the apartment was a little more expensive than some hotel rooms, but for all the amenities of having a fully functional apartment it was more than worth it.

Nothing, everything was perfect!

Staying at the Zody House was an amazing experience! The hosts were super friendly. They will keep check how you feel very day and ask any helps they could offer you the best guide to travel in Hanoi and around the city. You can definitely ask for certain tour package which they will link you up to the local tour with discounted package. The place I had lived in was spacious and comfortable, with a great location near the old quarters. Although it is near the old quarter district which supposed to be bustling with noise. But in here, you live in a very quiet neighbor hood which you can take some good rest while enjoy an easy access to the famous old quarter.

The house is close to many attractions in Ha Noi, but located in a more peaceful and quiet street so you can get a good rest at night. The room was adequately clean and comfortable with powerful air conditioning. The host, Binh is friendly and helpful. He helped arrange airport shuttle and motorbike rental for a very reasonable price and removed the hassle of having to find one elsewhere. Highly recommended.

Nothing in particular

Fantastic apartment right in the heart of Hanoi. The room matches the pictures. Really spacious and all the appliances work properly. Fully stocked kitchen with everything you would need. Bed is a big and comfy Western style mattress with good pillows. WiFi works well. Awesome rooftop area with tables and chairs looking over the Ministry of Defence. Also means it's a very safe area. Sarah and her husband were wonderful, very responsive and wanted to ensure I had a good time here at Zody. The housekeeper was lovely and will clean your room as often as you want. The area was perfect for me. Just on the outskirt of the old quarter but without the hustle and bustle. All the monuments are a short walk away. Secure motorbike parking was available for free in the lobby. Will definitely be staying here again next time I'm in Hanoi. It's so rare to find an apartment that not only matches but exceeds the pictures

Property was clean, had shampoo and soap, towels, and laundry detergent for the washer! The balcony was nice to dry our clothes and get some fresh air. Binh, the owner, was always responsive when we had questions. we felt very safe and only a short walk to the train street, a few great areas/fun alleyways for good food, and a short walk to the Old Quarter. It’s definitely removed from the chaos on the Old Quarter.

Everything was great! Clean and spacious and nice natural light.

I liked the location, the studio apartment was a good size, it was clean on arrival.

The Staff where ghosting us? The so called owner when we asked for? He shrugged us. The lady he has managing the apartments at the door? Would also shrug us! Kind of rude! Like No English. I get it! I am in Vietnam, it wasn't a language problem more of a attitude! This is my 3rd time Hanoi. X2 I have travelled solo!

The owner was very nice and easily reached on WhatsApp. The apartment was very clean and is actually nicer than it appears in pictures. We used the washing machine on the balcony with no problems, there is a shared dryer on the rooftop. Location is good. The main building door can be opened via pin code so would be useful for late check ins etc.

The pillows were a bit soft, I would recommend adding two more. Everything else was perfect!

We had a washing machine in the balcony and the owner gave us detergent so we can wash the clothes. The location is quiet and perfect,in the centre but away from the crazy and noisy streets. Very big room. The owner was very nice. He even insisted on droving us to the bus stop, since at that time we could not find a taxi. We really appreciated it.