This was one of my biggest pleasant surprises in Asia in many years! Every year I travel to Asia - Malaysia, China, Japan, Cambodia, Thailand, Vietnam and this hotel that I found on booking.com turned out to be a truly exceptional jewel! A lovely clean hotel with very helpful and efficient staff! Everything in the hotel is maintained and working. Quiet and pleasant. The service is wonderful, and the location is incredible - just minutes from the most important places in the city - the Opera House. There are many nice restaurants and cafes around the hotel. All major malls are a few minutes away. But the most important thing is that this hotel offers the unique service of being boutique and at a high level. Both rooms I stayed in are great clean, comfortable, pleasant and excellently organized. Every day the cleaning was excellent and the breakfast was rich and started from omelettes through European, American and Asian cuisines. With fantastic espresso which is hard to drink in Asia as espresso is not popular when made like in Italy. In this hotel, however, even that was superb! The staff was responsive, thanks to all of them and especially Mr. Trach at the reception desk for assistance. I have no words to describe my admiration for this precious find, which I recommend to everyone! I myself will visit this Saigon treasure again next year.

This was my third stay at the hotel. I'm still as satisfied as the first time. The service is wonderful, the staff are very professional caring and responsive. Only on the first night I had a problem with noise in the room and I wrote through the platform and in the morning my room was immediately changed to one that I myself wanted and that I had been in during my previous stay. The receptionist personally came to help me with my luggage and offered to make up for the slight inconvenience with a transfer from the hotel to the airport and a late check out. The rooms are extremely comfortable, the beds also have everything you need. I am sure that this hotel is the best in the area and located only meters and a few minutes walk from the opera house and all the most important sights of the central part of Ho Chi Minh City. In addition to all the sights around, just minutes from the hotel, there are dozens of the most diverse and great restaurants and cafes where one can eat both local and western food or drink any coffee of choice. I recommend this hotel, which is truly a pearl in the heart of the city, to anyone who wants to reach the most important places of the city with just a few minutes' walk, to see both the sights and wonderful and comfortable restaurants, or just to go for a walk. The exceptional atmosphere that Vietnam provides with its pleasant smiling and friendly people with the wonderful food that is one of the best in the world and the great warm and pleasant weather is a prerequisite for a person to return again and again. I recommend anyone who will travel to Saigon to stay at this hotel because it will be in the best location for a very reasonable price, a beautiful room, a comfortable bed, an extremely rich breakfast, and of course a wonderful espresso, which is difficult to drink anywhere else in Asia.

Fantastic real gem in tha heart of Saigon - meters from Opera and all historic sites. Excellent location, clean and comfortable, quiet and boutique hotel. I am traveling often in Asia, but this hotel exceeded my expectations the staff right from reception are fantastic extremely helpful and very efficient. Everyone is smiling and ready to help right away! Everything in the hotel is maintained and working. Comfortable rooms, beds and quiet air conditioners. The breakfast is very diverse - from omelets to fresh fruits to Asian and European cuisine. I strongly recommend it! Personally, I will visit again!

We loved the location which was central to walk to many sights. The hotel was spotless very well maintained. There was a good choice for breakfast and I especially liked the coffee bar that made excellent coffee to order. The afternoon tea was a nice touch after a busy time sightseeing.

The only thing I didn't like as someone with limited mobility were the steps up to the hotel.

Staff was extremely nice and welcoming! Our room was spacious and modern. We also had a nice little seating area on the balcony. The breakfast was delicious with lots of options: pho, banh mi, croissant, cereal, coffee, juice, fruit etc. The location of this hotel is great. Lots of shops and restaurants right around the corner, the Ben Thanh market is just a 10-15 minute walk away, 10 minutes to the post office etc.

This hotel is located on a rather busy street, so it’s very loud on the balcony during the day until night. However we barely heard any street noises when the door to the balcony was shut.

the location is fantastic. The breakfast was very good with lots of different options and the afternoon tea was lovely. The bathrooms had many helpful things like earbuds, toothbrushes ect. The beds were comfortable and the mini bar provided free water and coke which was great! The staff were all lovely and very attentive

It’s a few doors down from a bar/club and we could hear/feel the base in the bedroom when trying to sleep. We were on the 2nd floor so this might not be as bad in the upper floors but if you’re sensitive to noise it’s worth keeping in mind as it didn’t stop until 2am

A small comfortable hotel with lovely staff and great breakfast buffet. We ate breakfast at the hotel every day and was never bored. Great mix of Vietnamese and Western food. I like that it was more Vietnamese

Although central, the location was a bit touristy. All the spots around the hotel were quite expensive and touristy. The gym was relocated to the basement. It’s a basic setup but totally acceptable however it was too hot in the basement to workout! I was in there for 15 minutes and couldn’t handle it anymore. There’s no AC or fan in the basement gym.

For me, a hotel experience starts with the staff, and the staff at Icon Saigon couldn't have been better. They were friendly, helpful and very efficient. And they were genuinely nice people. Icon Saigon also provided excellent value for money - a nice room, a great breakfast and fast, reliable internet (for me, very important). The free afternoon tea, although limited in what was offered, was a further nice touch. I wouldn't consider staying anywhere else in HCMC in future.

The room, although nice, was a little cramped, mainly because of a large chair between the bed and the worktable. A smaller chair providing good back support would be better.

breakfast was good enough choices location is perfect bathroom is good equipped staff is very friendly and helpful ! afternoon tea was very nice WIFI quality was very good

if i should book this hotel again in the future i should take a room with a window ! closing the entrance doors of the room is very noisy , for example in the morning i was many times awake because other guest closed their room door. the rooftop bar is nice but they should put more high tables and chairs? the bar close at 10pm i find that a bit early. a support to put a suitcase on should be available

love everything about this hotel. the staffs are incredibly friendly, welcoming and helpful. The front desk ms Gino and Mr Thach help us find a driver/guide with private car to Ben Tre. The staffs at breakfast, especially La Na, are so friendly and warm. Together with the awesome breakfast selections, we always start our days with great mood. The minimalist decor is another reason to like about the hotel, along with the comfortable, clean bed and facility. I would come back again in my next visit.

The street is a bit congested with traffic but not a deal breaker.