We loved everything about this hotel. We had our balcony overlooking the garden and the river, we loved the view and it was so pleasant to spend some time there in the evening. The garden and the pool are very well maintained and they look beautiful. The room met all our expectations and I have to appreciate the very big shower and the great water pressure. The pool is big, surrounded by trees and plants and we did not have any issue on finding sunbeds. They have a pool bar also and even happy hour. The location is great also, in a calm area of Hoi An but only 5 minutes away of the night market, river and action. We also used their transportation from Da Nang airport to the hotel and everything went very smooth. Breakfast was fine, I would say similar with other hotels we stayed during our Vietnam tour.

I cannot find anything, we really loved the hotel and we would for sure stay again there.

The room was spacious, clean, with a big balcony. The buffet breakfast had a wide variety of food. The hotel is conveniently located near the old city.

Unfortunately there is a building construction next door. Very noisy during the day, however is not fault of the property, it caused some annoyance.

We have been to the Emerald on many occasions and are always completely satisfied,however this was the first time with the new owners and there are a few subtle differences to the previous owners. This did not affect our feelings during our stay. It remains an excellent destination in Hoi An.

The fact that we couldn’t sit and talk quietly in the gardens after ten at night didn’t go down too well with us as it is the best time of the day because of the heat and humidity,being far enough away from any rooms so as not to disturb anybody didn’t make any difference.

Great location and resort feel

Noisy construction next door

Great location - I took the river view room which is simply serene.

Bathroom is a bit old but still very clean.

The location is great. It is on the riverfront and within walking distance from the ancient town center -- but far enough for peaceful stay. All rooms are wide and have fabulous river/pool view. They are well-equipped with air conditioner, minibar, safe box, and all basic amenities, such as, tooth brush and tooth paste. Breakfast is buffet with variety of choices. Staffs are very supportive and responsive to chat.

The room soundproof is limited. Several breakfast choices seem to be cooked long before serving, cold, and not delicious.

The location is great. It is on the riverfront and within walking distance from the ancient town center -- but far enough for peaceful stay. All rooms are wide and have fabulous river/pool view. They are well-equipped with air conditioner, minibar, safe box, and all basic amenities, such as, tooth brush and tooth paste. Breakfast is buffet with variety of choices. Staffs are very supportive and responsive to chat.

The room soundproof is limited. Several breakfast choices seem to be cooked long before serving, cold, and not delicious.

The location is great. It is on the riverfront and within walking distance from the ancient town center -- but far enough for peaceful stay. All rooms are wide and have fabulous river/pool view. They are well-equipped with air conditioner, minibar, safe box, and all basic amenities, such as, tooth brush and tooth paste. Breakfast is buffet with variety of choices. Staffs are very supportive and responsive to chat.

The room soundproof is limited. Several breakfast choices seem to be cooked long before serving, cold, and not delicious.

Located two streets away from the old town, it’s easy to walk everywhere and experience the vibe of the old town either day or night. Restaurants galore and small shops for extra drinks or snacks. The room was very generous in size with a wrap around balcony for afternoon drinks or just lounging and reading a book. The breakfast was varied and plentiful. One of the nicer pools that we experienced, more so for the amount of lounges. We didn’t have any problem getting two for a few hours n the afternoon. Best experience there is their staff. Genuine, friendly and very happy to help in any way. This hotel was an absolute find and we will certainly stay next time we are in Hoi an.

We couldn’t fault this property. Close to everything

It was quiet and we liked sitting by the river in the morning watching the people go about their business. We loved relaxing by the pool in the afternoon. When leaving and arriving to the resort there was always someone ready to greet us and have a friendly word. The staff are fantastic! I was even given a birthday cake by the reception staff and lovely doorman ( sorry i can’t remember the spelling of their names)and wished a very happy birthday by the pool.

I liked everything about Emerald Riverside Resort. The behaviour of a few people leaving towels on the lounge chairs and reserving them for later isn’t fair to the other people staying there. I think staff should remove towels if they don’t come back after half a hour.