The location is so convenient. Easy to get everywhere. It is on the banks of a pristine river and looks stunning. The staff demonstrated excellent manners. They were super nice and friendly. The property is so meticulously designed, decorated and maintained. Every piece of the furniture and the artefacts have been carefully chosen to present an extraordinary experience to the viewer. The room and the bed were both very comfortable. Breakfast options were several to suit all types of people.

All so good.

We loved it here. Everyone is really lovely, the facilities are great, fresh and clean and the inclusions (like push bikes) really added to the overall experience. They arranged a birthday cake for my husband's birthday and went above and beyond to make sure we enjoyed our stay. Other travelers here were also really nice (which makes a huge impact). If you are a family traveling with three children, you'll even have a bed each for them using the family room (although one will have to stay in your room).

Our room had a view of a wall. This was fine for us because we were only there in the evenings to sleep, or during the day to avoid the sun.

Very central location in old town, staff is super welcoming and helpful. Seemed like all receptionists spoke English. Hotel is well lit (we found many establishments in Vietnam do not turn their lights on so lobbies and halls could appear dark in some places). Breakfast buffet had large assortment and was very good. Lobby and rooms are exquisite, wish we could have stayed longer.

Amazing hotel! They really are shooting for 5 stars, with great facilities, incredible service and all the trimmings. Rooms were big and beds comfy. We were a family and had an excellent adjoining room. Staff were so friendly and helpful including helping us book tours etc. Huge selection of western and Vietnamese Breakfast - delicious. We used the free bikes (including some for the kids) and also did the cooking class which was fun. Both pools were excellent - quite nice to have the option (we used the roof top at night, and lower one during the day as it had great shade). There was even a gym and kids club and free shuttle to An Bang beach. And it was exceptional value for money - suspect that won’t last long as others hear about this place (it is pretty new).

1km walk from the edge of the old town was right on the limit of what we could manage late at night carrying two tired kids…. No fault of the hotel, and once we worked out the bikes and how to take the back roads, it was no issue. Cabs are only 30-50k (but one night no one would pick us up as it was busy and too small a fare)

This hotel is truly fantastic and I would definitely stay there again. It is in a great location being a 10 minute walk to The Old Town. The staff are so friendly and work so hard to make your stay a pleasant experience. My room was very large with the bonus of having a bath. Breakfast was great too.

From the moment we walked in we were greeted and all the staff were very friendly. Our room was beyond comfortable and enjoyed and the staff cleaned it up every day which was super nice, We ordered the room service a couple of nights and it always came very fast and was delicious the rooftop pool was very refreshing and I also got a massage at their spa which was my favorite, one of the best massages I’ve had. We throughly enjoyed the free bike rentals from the hotel which made seeing the city super easy. Being greeted every time we left and came back really made us feel at home. the staff really loves their job and it showed. The lady at reception even gave us a parting gift so we always remember our stay there. I would recommend this place a thousand times over Thank you!!

I have never felt so cared for at a hotel. From the moment we walked in, all of our needs were met friendly smiles and we lelt so welcome. As vegetarians, it can be harder to find options - the breakfast team made sure we had everything we need and reception (who speak great English) had plenty of great Vegan restaurant recommendations for the local area. It has been my favourite hotel stay in Asia and we would deninitely return. Thank you to the entire Babylon team who made our stay so comfortable and enjoyable..

The hotel was immaculate. Clearly, they hold themselves to very high standards which was wonderful to see. The staff was very helpful and accommodating and came up with suggestions in case something wasn't possible. Initially my room was facing a construction zone which made use of my balcony not possible, a quick chat later and it was resolved by moving me to a different room. The included facilities such as a free bike were a breath of fresh air too and it was all hassle free. It truly felt like a 4-star experience and would definitely come back here again. The rooms were tastefully decorated and spacious too.

The shuttle bus to the beach was rather dissapointing. Apparently, the hotel has its own private beach but for some reason the driver dropped me off somewhere randomly (still at the beach, but not where he was supposed to go!). Another annoying thing was the varying water pressure and temperature during showers. Not sure why that happened but both points will be addressed by the hotel.

An exceptional, modern hotel in Hoi-An that exceeded expectations. The spacious rooms are designed for comfort, featuring soft and relaxing beds - the best nap we had in Vietnam. Plus, an elegant bathroom boasts a built-in stone-carved bathtub. We were upgraded to a higher floor, and our balcony had a beautiful outdoor pool view. The hotel is situated on the peaceful banks of a river and offers complimentary bicycle rentals for a quick 5-minute ride to downtown. The breakfast buffet offered a variety of options, including made-to-order omelets, a Pho soup station, brunch classics, pancakes, and fresh fruit. We enjoyed both the bar and the pool. The pool was clean and luxurious, and David the bartender was attentive and served great drinks. We ordered a full-body massage for couples and had a fantastic experience! The place was lovely and we felt comfortable right away. The massage was both relaxing and memorable. The complimentary cooking class that Terum provided was a delightful experience. The hotel was charming, luxurious, and exceeded our expectations. The staff went above and beyond to ensure our stay was idyllic. Thank you so much for arranging it! We will definitely recommend this place!

We were travelling with young kids and be rooftop pool was perfect. The pool is 1.4m at its deepest and was warm throughout our stay. The buffet breakfast is very comprehensive with multiple choices.

The Gym is simply not sufficient. They have two Cardio machines and a few weights that don’t add up to serious weights by any standard. Luckily there is a good gym about 10 mins walk from the hotel. There is construction happening next door and the noise starts from 7am.