the room was excellent. I got an upgrade for free

nothing

I like the facilities of the hotel, the warm greetings from the staff, Yaya was a big help during our stay. Room dining services were great

Everything but the machines. Love the stafff and service and can't get better than south doheny. So that alone is 11 stars out of 10.

Fan broken in bathroom. Makes it the real Dutch version of toilet. 'Badkaamer' no window to ventilate as failsafe. Room phones out, only digital for communications so when phone is dead it's dark ages with no analog pen and paper.

Service was absolutely impeccable. During these post-covid times, I've noticed a drop-off in customer service at even the best hotels/restaurants/airlines/etc. That was not the case here. This was as 5 star as it has ever been - thank you! (Special shout-out to Joe, and all the pool staff!).

Nothing. Everything was perfect.

Nice location and wonderful property. rooms were a decent size and the overall flair of the hotel was good.

pool area could have been a bit bigger. the bar area could have been nicer for such a quality hotel.

can recommend the hotel very much for a stay in Los Angeles. good location, walking distance to Cecconis, Craigs, Ivy and Melrose Shopping Area. very friendly personnel and good service.

bit pricey compared to e.g. iconic beverly hills hotel, which is only a bit more expensivr

Very friendly staff

There is only one restaurant in the hotel which limits your options when you stay 10 days in the same hotel

the staff were always professional and helpful. the food was great as well

nothing everything was great

The welcome drinks to celebrate Mother’s Day and my daughter’s 21st! A great touch! Love Jose at housekeeping he made sure we had what we needed!

Hotel is in a fantastic location. This is a very secure hotel with great security and measures to keep it safe and private. Greeted very warmly with champagne and had appetizer and champagne in my room upon arrival. Comfortable room with excellent housekeeping staff.