ASTON Bogor Hotel and Resort

Friendly staff, very good vibe, relaxation.

Although the hotel vibe was vey nice, my room was not comfortable. It was close to a busy street. In addition, some loud maintenance work started in morning. Therefore, I did not sleep well for a week. I asked the receptionist to change my room but I have been told that the hotel is fully booked. The breakfast was average except for Monday it was great. One more thing, the TV channels were analog not digital which is really weird. Something worth to mention is the hotel is obviously old and needs some renovations specifically the window glass it should be double glazed not single.

Kids recreation are amazing - different sizes of pool, kids playground and kids outbound. Many outdoor activities are available in this hotel including e-bike vehicle and jogging track. Front office including concierge and security staff are very nice and helpful.

Staff and service. Long wait in bar and restaurant plus no staff standby by the counter of bar/cafe. long wait for room service plus many miss communication between the staff (kitchen and room service staff) as my order came wrong and un complete.

I like the fast response of the staff, where we ask for an upgraded room.. We had an amazing room with an amazing views just what we are hoped for.. because we are also choose Aston Bogor to celebrate my husband birthday. The food (breakfast) is wonderful, there's so many variety of dishes and i couldn't try them all.. The facility, especially for swimming pools are well managed.. because it has pool for adults and kids differently and the guards are making sure the safety of each customers. Plus, thanks so much for the mini bday cake.. only slight sugggestion: FO inform the cust that it will be delivered after check in, not before so it lowered the expectation while entering the room. Overall, we felt so specials because of the upgraded rooms.. its very spacious and homey.. thanks for all of the hospitality! Definitely would recommend my big family to stay here next time..

1. We booked 1 bed room in booking.com because its more expensive than the duluxe ones. We expect much due to the type of room and price, however the room is not pleasant at all.. no views and not so spacious.. I think Aston Bogor could consider this type and the value of the money. 2. The outbound for kids also can be ready early, especially on Saturday and Sunday. 3. Please also consider to add another changing room near adults pool.

Amazing staff - always very friendly and helpful. Great pool and spa facilities - my partner and I each got a couple of spa treatments that were probably the best we have ever had and were incredibly affordable. Very good food at the restaurant. And the location was just perfect for us as we were attending a friend's wedding there in one of the days of our stay.

Honestly nothing. Everything was very good 👍

All of the staff were very courteous, friendly, and helpful. We have stayed in many hotels locally and abroad, and only a handful of places in the 4-5 stars hotels where we could say the staff were ALL genuinely friendly and helpful. Aston Bogor staff are definitely one of them. We stayed in 2BR condotel overlooking the greens, spacious room, clean, and well maintained, comfy beds. My husband set up a surprise birthday welcome for me and the staff delivered the set up in the room perfectly before we checked in, it was a memorable experience!

The food is in general good for the price and size, but some of them are either too salty or not quite rich in flavour/seasoning. The pastries however are great. And delivery time for in room dining is always punctual, so that is very good

wide hallways, variety of pools to use, the breakfast buffet and new years eve dinner was excellent

some areas needed more regular cleaning such as the kids club room, the bathroom and underneath the bed needed thourough cleaning. there were still left over dust under the bed of the master bedroom when we entered the room. check in time should be ready by 2:00 pm

The staffs are very friendly and super nice and helpful they always greet you and smile. the room is big the space is so perfect its so comfy i love it so much so perfect. everything is clean im really picky about the hotel room because or my germphobia but this i approved. its clean and smell good. thumbs up will go there again

the location is far from the center

"The breakfast was excellent, with a full selection. We loved that they offered free cotton candy to welcome the children. They also have a bike rental service if you'd like to explore the area."

During the school holiday, this place was quite crowded and we didn't get the type of bed that we requested.

There are three swimming pools which are nice and it's nice to feel safe being watched by attendants at each pool

getting a bedroom in tower three, which is quite far from the hotel lobby, is a bit tiring, especially when there are elderly people who have difficulty walking with the help of a cane

The swimming pool was big, and have 3 pools, and have pool for children. Also like the breakfast, all is yummy, like the somay. For the room, I stay in room 2611, a 2bedroom apartment, its quite spacious and very clean. Super comfy. But quite far from lobby.

The water temperature in the shower is either hot or cold and cannot reach the warmth which is comfy for bath. And the flush in the toilet is weak, have to wait and repeat 3 or 4 times to be clean. And what is even worse is the shower room in the pool area, it was very dirty and smelly.